Soulsent logo
Visit website

Soulsent Reviews 127

•
TrustScore 4.5 out of 5

4.7

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, often noting that its quality exceeded their expectations and that it arrived exactly as described. The delivery service is frequently highlighted for its speed and efficiency, with many appreciating the timely arrival of their orders. The overall ordering process and user experience are also commended for being easy, quick, and straightforward. However, some customers experienced issues with the product's durability, such as paint peeling or magnets failing after a short period. A few reviewers also mentioned that the bracelets were too large for smaller wrists, lacking an adjustment option. Additionally, there were isolated reports of errors on accompanying message cards, with some customers expressing dissatisfaction with the company's response to these concerns.

What people talk about most

Product

Reviewers mention positive feedback about the product. Customers are generally satisfied with the quality,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and prompt delivery times.... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the good quality of the products, with... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy and... See more

User experience

Consumers find the user experience to be positive. Many reviewers describe the ordering process as easy,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was a little unsure about buying this product. 1: I didnt know if the website was legitimate?. Was i being scammed? 2: i wasnt confident the product would as nice as it looked on line? Let me r... See more

Rated 5 out of 5 stars

This bracelet is exactly as described and I can't wait to give it to my grandson. The delivery time was quick with notifications regularly and packaging was great. So very happy with this order. Th... See more

Rated 5 out of 5 stars

Great delivery service and I love the subscription written inside. Words that have meaning when one is down. I couldn't work out how to undo the bracelet but worked it work! Bracelet could've been a... See more

Rated 5 out of 5 stars

I had a great experience with Soulsent. Communication was excellent, delivery was very quick, and the product quality is exactly as described. Everything went smoothly from start to finish. I’ll defin... See more

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

127 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Easy to order

Easy to order, gift box was a little squashed but not damaged. Bracelet was nicely made would be nice if we could make it smaller.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, relatively easy website to use for a "Not" IT savvy person. Thank you, your company made ordering easy, quick and efficient.

September 18, 2025
Unprompted review
Rated 5 out of 5 stars

My son is going to love it

My son is going to love it. I loved the notation with it very much. Delivery was quick and simple to organise. Thanks for this special memento.

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

There should be more gifts like this in the world.

Really love the words and its presentation i think it would go well if it was gold . But very happy. I bought this incase something happens to me i pass away. Atleast i gave him something with meaning. The words really mean alot . Thank you. ❤️

September 10, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look