Sound Advice Hearing - Hull Reviews 12

TrustScore 4.5 out of 5

4.4

8-10 Baker Street, Hull East Riding of Yorkshire, HU2 8HP, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Had a hearing test last year and purchased new hearing aids after my test. Since then I have had ears cleaned and re-tested to check my settings on the ear pieces were correct. All the staff I deal... See more

Company replied

Rated 5 out of 5 stars

Recently my husband and I have had a hearing test with Sound advice. The staff were courteous, helpful and supportive and gave us both some good advice. We will definitely use them again when we hav... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Sound Advice Hearing in Hull highly enough. I have used them for many years and recently needed some new aids. It took a few visits to get the right ones for me but on each visit I... See more

Company replied

Rated 5 out of 5 stars

Recently had my annual check-up with Sound Advice (who had reminded me by phone, of my next appointment). My appointment was on time, quick and professional. A small provider with lovely polite staf... See more

Company replied


Company details

  1. Audiologist
  2. Hearing Aid Repair Service
  3. Hearing Aid Store

Written by the company

Sound Advice Hearing are an independent audiologist, with branches around the UK. Being independent means we offer the highest levels of service and aftercare, with much shorter waiting times than many other options people face when looking for hearing tests and advice on hearing aids. It also means we work with multiple, world-leading manufacturers, offering our patients a fantastic range of hearing aids, including all the latest technology. We are not limited to just one or two brands. By choosing an independent audiologist such as Sound Advice Hearing you are choosing the highest levels of trust, quality and customer service. Hearing loss can have negative impacts on individuals for many different reasons. Looking after your hearing can ensure you don't miss out on those important social, leisure and communication opportunities. We are here to discuss your individual needs with you, and find the right solution for you, your lifestyle and budget.


Contact info

  • 8-10 Baker Street, Hull, East Riding of Yorkshire, HU2 8HP, United Kingdom

  • 01704 546463

4.4

Excellent

TrustScore 4.5 out of 5

12 reviews

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Rated 5 out of 5 stars

A Local Business you can trust.

Had a hearing test last year and purchased new hearing aids after my test. Since then I have had ears cleaned
and re-tested to check my settings on the ear pieces were correct. All the staff I dealt with were courteous, caring and informative and most of all honest with me.
I would never go anywhere else and am grateful that I can now distinguish voices in group settings.
Tony

April 30, 2026
Unprompted review
Sound Advice Hearing - Hull logo

Reply from Sound Advice Hearing - Hull

Hi Tony,

Thank you for taking the time to share your lovely review. As you know, hearing aids are not an off-the-shelf purchase that you just turn on and off, so the time spent getting the adjustments right for each person is so important. And one big reason people shouldn't buy them online.
You can always trust in the honesty of our audiologists.

Best wishes
The SAH Team

Rated 5 out of 5 stars

Hearing test

Recently my husband and I have had a hearing test with Sound advice. The staff were courteous, helpful and supportive and gave us both some good advice. We will definitely use them again when we have another test.

April 23, 2026
Unprompted review
Sound Advice Hearing - Hull logo

Reply from Sound Advice Hearing - Hull

Hi Sue,

Thank you for your review. Our hearing tests are free, so please do get them checked every year, and we will continue to offer you information and advice along the way.

Best wishes
The SAH Team

Rated 5 out of 5 stars

Sound Choice

I have been a client of Sound Advice Hearing for many many years. The service has always been excellent, courteous and polite staff who only want the best for you and will keep making necessary adjustments until you are completely satisfied.

October 23, 2025
Unprompted review
Sound Advice Hearing - Hull logo

Reply from Sound Advice Hearing - Hull

Hi Lynn,
Many thanks for the review. You are quite right about taking the time to get the right levels for you. There is no one-size-fits-all in hearing technology, which is why we pride ourselves on taking that time with each person to get it right. Best wishes, and you know where we are anytime you have any questions.
The SAH Team

Rated 5 out of 5 stars

Visited last week for the annual…

Visited last week for the annual review. A courteous and thorough review of the hearing aids and a retune making everything much better. Would always recommend the independent over the chain supplier.

June 19, 2025
Unprompted review
Sound Advice Hearing - Hull logo

Reply from Sound Advice Hearing - Hull

Hi Geoffrey,
Thank you so much for taking the time to leave us a review. We strive to offer the best customer service, giving each person the time and care required for their journey - something not always available in some, less-personal, chains.
Best wishes
The SAH Team

Rated 5 out of 5 stars

excellent service

A problem with my hearing aid was rectified during my appointment. I also had an annual hearing test for no cost.

January 21, 2025
Unprompted review
Sound Advice Hearing - Hull logo

Reply from Sound Advice Hearing - Hull

Thank you very much for taking the time to leave us a review. We pride ourselves on offering more than your average audiologists. Free annual check ups and on the spot adjustments (where practical) are all part of the service.
Best wishes
The SAH Team

Rated 5 out of 5 stars

Recently had my annual check-up.

Recently had my annual check-up with Sound Advice (who had reminded me by phone, of my next appointment). My appointment was on time, quick and
professional. A small provider with lovely polite staff
with no pressure. Thank you.

November 18, 2024
Unprompted review
Sound Advice Hearing - Hull logo

Reply from Sound Advice Hearing - Hull

Hi Ronald,
Thank you for taking the time to leave us a review. Our free annual check ups are always very handy. A chance to check if hearing loss has changed, to check the aids are working as they should be, and catch up in general. I'm glad you took the opportunity.
Best wishes
The SAH Team

Rated 5 out of 5 stars

Excellent customer service

I cannot recommend Sound Advice Hearing in Hull highly enough. I have used them for many years and recently needed some new aids. It took a few visits to get the right ones for me but on each visit I received exceptional service. Patience, kindness, professionalism and excellent customer service are just a few words to describe my experience. Big thanks to Steve and Lyn who are a great team.
You won't get personal service like this from the high street providers.

September 18, 2024
Unprompted review
Sound Advice Hearing - Hull logo

Reply from Sound Advice Hearing - Hull

Hi Shirley,
Thank you very much for your review. There is not a one-size-fits all when it comes to hearing aids, which is why we love to work with multiple manufacturers to be able to offer our patients a choice, and to find what is most suitable for each individual. And you are right, that choice and service is unfortunately harder to come by.
Best wishes
The SAH Team

Rated 5 out of 5 stars

I can recommend this friendly and professional service.

The appointment was quick and easy to book. The appointment itself was on time and everything about the procedure was explained. It was friendly and I would recommend Sound Advice Hearing Hull.

August 12, 2024
Unprompted review
Sound Advice Hearing - Hull logo

Reply from Sound Advice Hearing - Hull

Good morning Jack,
Thank you for taking the time to leave a review of your experience with us. They really help our independent business.
Best wishes
The SAH Team

Rated 5 out of 5 stars

Good service from friendly and experienced staff.

I have been attending this audiology location for several years now, and I always feel very welcome from both the receptionist and the audiologist, Steve, when I visit them. Steve is very capable and helpful when I'm trying to decide on which of the many differing brands and devices are most appropriate for me. He's very patient and knowledgeable when trying to resolve any technical issues, which can get quite complicated in the world of high-tech hearing aid technology. Thanks for your help.

August 6, 2024
Unprompted review
Sound Advice Hearing - Hull logo

Reply from Sound Advice Hearing - Hull

Hi,
Thank you very much for taking the time to leave a review. One of the things we pride ourselves in as an independent company is the option to work with multiple world-leading manufacturers. This enables us to find the right solution for each individual. It can take time, but our audiologists will always spend that time, one-on-one, with you.
Many thanks
The SAH Team

Rated 5 out of 5 stars

Always a friendly atmosphere and a…

Always a friendly atmosphere and a great service always goes above and beyond very helpful
Good clean premises. Friendly staff

June 18, 2024
Unprompted review
Sound Advice Hearing - Hull logo

Reply from Sound Advice Hearing - Hull

Thank you for taking the time to leave a review Brenda. Delivering top customer service is of the utmost importance to us.
Best wishes
The SAH Team

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