The online booking is the most terrible experience. We checked every day for 1 month to finally be able to find the tickets available and the once trying to book the payment page has a bug and whateve... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The view was beautiful and grand. Although, if I’m being honest I was not impressed by the sound and light effects, seemed miscoordinated and quite frankly very underwhelming. I think there is much... See more
Show was dated commentary awful sounded like old pathe news reel check out you tube if never heard one,, as for light part of show absolutely garbage.Paid 52usd wait for it,VIP tickets front row seat,... See more
Not worth the time. Unfortunately the experience is quite boring, the videos fell like a 2001 power point presentation and the whole rhythm is slow.
Company details
Information provided by various external sources
Travel to ancient Egypt by booking a ticket for an amazing experience of sound and light show at Egypt. Enjoy the beautiful nightlife of there.
Contact info
Abol Hol Square- Nazlet El-Semman, Pyramids, Giza , 12111, Cairo, Egypt
- +2015 5311 3161
- support@soundandlight.com
- soundandlight.show
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good but they need to prevent flash photography
The show in itself wasn't too bad. I thought it might be boring when it began, with old age English and what not, but I quickly got absorbed and learned a lot more here than through any guided tours.
The only problem is that the workers there allowed a gaggle of annoying tourist to walk in front of everyone and start taking selfies with flash photography. It ruined the entire thing. After we complained to them, they just moved the folks to the right where they continued their antics and kept talking in really loud voice. Considering that they allow time after the show for pictures, I think they should prevent inconsiderate people like these from ruining everyone else's experience.
The show is old style and not exciting.
The show is old style and not exciting.
There are stray dogs walking around the seats.
Allowing babies to enter the show is very annoying and disturbing because of continuous crying.
The lights are nice but the music sound is not and very old and monotone.
The rights side speakers are not really clear.
The show is good but why should I…
The show is good but why should I listen to it in Spanish with a broken translation radio, I hope I could see it again in arabic
The show is very good but the place…
The show is very good but the place itself needs some improvements the chairs should be more comfortable and seats should be numbered like cinema ... And the place should be fenced not to find dogs and cats under my legs.. and also the translation devices must be improved to newer technologies instead of RF Radio devices
The show is good
The show is good, but there are some areas for improvements, most important that through out the whole show there were trucks working behind the pyramids, their light was distracting us, specially that one of the trucks had very bright LED light that shine right in our eyes, it was very distracting for a sound & LIGHT show.
2.Booking procedure is strange, I wanted to book 3 tickets 2 Egyptians and one foreigner, I was not able to book all 3 tickets together I had to book the Egyptian tickets and pay then book and foreigner ticket alone and pay separately. plus the booking website is acting strange.
3.Then the show was played in Spanish, and we were given earphones to listen in different languages (Arabic & English), the English earphone did not work, and even when we listen to the earphones we only hear the words but we dont hear the music that is played through the loud speakers.
Gloriously cheesy but dated show
The pyramids’ light and sound show, while gloriously cheesy and dated, is fun and a great way to spend an evening. I opted for the Arabic version, but surprisingly it was very hard to follow even though I am a native Arabic speaker.
Amazing show
Amazing show , you will fell strange and wonderful feeling
Needs to be updated
The place itself is exceptional. You can see all 3 pyramids at the same time. The light show was nice, but needs improvement. People should be able to choose their preferred language. They picked Spanish that day for the language of the show and people were forced to get a Walkie-Talkie, needing to Pay a deposit of 400 Egyptian pounds or leave your passport with them, which is unacceptable. The English speaker is not very appealing. The voice is creaking, flat and reminds of something out of an old gramophone. The light show itself is wonderful. The accompanying text and speakers need to be updated. The chairs are old and rusty, but this can be overseen.
Very nice experience
Needs much enhancement
The online reservation process was complicated and unpleasant. We were group of Egyptians and one forigner. First, I can't reserve egyptian ticket from English web site nor foreigner ticket from Arabic sites I had to do two different reservations. Second the show time in Arabic web site was 7 pm and in English web site was 7:30 which created much confusion. Third I was able to reserve the foreigner ticket and pay online, but Egyptians tickets failed to do the payment and said unsupported currency for EGP!!!! So I had to wait to reserve them from tickets window on site.
2. Chairs very very old and uncomfortable although we reserved VIP tickets.
3. The show is the exact same like 25 years ago when I last attended it. It needs update and modern effects and sounds, it's really waste of the great location to have such poor presentation, in addition there are wrong historical facts that needs to be updated and reviewed.
4. Audio guide process needs to be more effective and to let visitors select their preferred language by themselves like any other touristic place around the world, they don't need to wait in line for an employee to set the language.
On the positive side, the location is amazing and the view is breath raking, and employees are really nice and welcoming.
Kind of cheesy, but fun
Kind of cheesy, but a pleasant and restful evening activity. The narrative is rather rambling, but mostly interesting. I do wish they would have all the lights on at the finale for more than a quick flash to allow for pictures; it was hard to get both the sphinx and the pyramids lit up in one shot.
Its OK. Not expensive and pleasant enough way to spend an evening.
The show was pretty to look at, and the musical interludes worked with the visuals. Some of the commentary was interesting but some was rather silly and at times didn't seem very related to what we were looking at.
Travel TV Poland recommend Sound and Light Show
Hallo, show and organizations was really very good. Great. We are very happy and we recommend this amazing very interesting show.
We come second TIME.
Thank You very much!
Zero communication
I bought VIP tickets, then emailed them TWICE asking them to change the time from 7 PM to 8 PM. Never received a response. Never went to the show. Thanks for nothing.
The magnificent and marvellous pyramids…
The magnificent and marvellous pyramids of Giza, with the enigmatic sphinx, seen at night with various suggestive lights. The narration might seem a bit naive, but it matches the pride of the Egyptians for their glorious past. Even if it was an unforeseen cold and windy night, it really worthed to be seen. To me it shall not be missed. Bring a scarf with you!
Terrible customer service
Called and emailed them to change the date. Never got an answer.
Extremely poor
Extremely poor. Paid for VIP seats for a show in English, but when I was there I was told more guests had shown up that wanted a show in Arabic so it'd be in Arabic instead. Not accommodating at all for foreign tourists.
Show was canceled no reschedule
We literally brought tickets, get there and they canceled the show without telling us. Gate been locked. Its been 4 days and no one responds to my emails!!!
No service
I had two VIP- Tickets and had to change the date. But nobody ever answered to my mails.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








