I do not hesitate putting the device on. I generally will will use the lowest setting. I am adjusting to back ground sound. At this time, I sometimes have a hard time when having a conversation. I kno... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Need to better Operate between programs. Sound quality pretty good. Probably better with feature manipulation. Problem: seems not to hear phone calls or respond to callers. Is there an.app?
Company replied
When my Soundbright aids arrived I took out the aids I 'd been using about a month and put in the Soundbright minis. The difference was night and day! The background noise which had been present was... See more
Company replied
I bought the Horizon hearing aids, after trying several other brands of self help hearing aids. These are by far the best I’ve used. The fit is comfortable and discrete. They provide clear, articulat... See more
Company replied
Company details
Written by the company
Soundbright offers advanced FDA-registered digital hearing aids starting at $99 — no prescription needed, no audiologist appointment required. Every order comes with a 45-day money-back guarantee. If it's not right for you, send it back for a full refund. The reviews below will tell you the rest.
Our Promise to You
Written by the company
- 45-Day Money-Back Guarantee
- Not satisfied? Send it back within 45 days for a full refund. No hoops, no hassle.
- Real Speech Clarity at Every Price
- Every Soundbright device is FDA-registered and built to help you hear conversations clearly again — not just make things louder.
- Start Small, Upgrade Anytime
- Try the Mini at $99. If you decide you want more features down the road, upgrade to Discovery or Horizon Pro — and what you already paid comes with you.
Contact info
2000 S Colorado Blvd Suite T1-7300, 80222, Denver, United States
- (855) 625-4327
- info@soundbright.com
- soundbright.com
Better Hearing Made Simple
4.2
Great
203 reviews
Replied to 47% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They work great
They work great. I’ve had to turn the volume on the tv down and they are comfortable to wear for long hours.
February 19, 2026
Unprompted review
Reply from Soundbright
Thanks, Robert! Turning the TV volume down is one of our favorite things to hear. Glad they're comfortable for all-day wear too.
We ordered 2 sets of hearing aids and…
We ordered 2 sets of hearing aids and received them within 3 days. They are exactly what's advertised. The price is great and the second pair was discounted!
My only suggestion would be to also make them in beige.
February 4, 2026
Unprompted review
Reply from Soundbright
Hi Pucci— glad both pairs are working well for you. Appreciate the feedback on beige too—if you're ever interested, the Pro comes in beige. Thanks for the kind words.
— Ricardo, Soundbright
Reply from Soundbright
Thank you, Lawrence! Great quality at a great price — that's the goal. Glad we delivered.
Easy to put in ear..love the four…
Easy to put in ear..love the four adjustments for different environments and so easy to switch to each environment.. just put them on the charger and no batteries.
February 19, 2026
Unprompted review
Reply from Soundbright
Thanks, Bonny! The adjustable levels are a great feature. And no batteries to worry about — just charge and go!
For an OTC hearing aid Soundbright is fantastic.
For an OTC hearing aid, Soundbright is top notch. Easy to wear and easy to change volume. I have been well pleased with mine. The small rechargeable hearing case is great to use. Highly recommend Soundbright hearing aids.
February 19, 2026
Unprompted review
Reply from Soundbright
Hi Carl— really appreciate the kind words. Glad everything from the fit to the charging case is working well for you. Thanks for recommending us.
— Ricardo, Soundbright
These new replacement Soundbright discovery hearing aids
These Soundbright discovery hearing aids are replacing a pair of Miracle Ear hearing aids that were beginning to fail. Miracle Ear wouldn't replace the failing switch, and the price of the replacement was in my opinion excessive. The discovery units had an ear dome that was similar to the ones I had been using for years, and were very comfortable. The discovery units worked as well or better than the Miracle Ear units, and with the application, I was able to control them with my cell phone. I am extremely happy with these units!
January 21, 2026
Unprompted review
Reply from Soundbright
Hi Paul— glad the Discovery Hearing Aids are working well for you and the app controls are making things easier. That's what we made them for. Thanks for the detailed review.
— Ricardo, Soundbright
they did everything they said they would
February 17, 2026
Unprompted review
Reply from Soundbright
That means a lot, Richard. Thank you for trusting us!
Reply from Soundbright
Thank you, Dawn! Affordable, comfortable, and easy — glad we checked all the boxes.
My experience so far is threefold
My experience so far is threefold: 1) the hearing aids are tiny, almost invisible to the common individual; 2) they are easy to set in as they came with a very detailed instruction booklet; 3) once mastered the technique of volume manipulation, the product is great for everyone who wants to improve his/her hearing acuity.
February 3, 2026
Unprompted review
Reply from Soundbright
Hi Pierre— appreciate the detailed review. Glad you got them dialed in just right. Thanks for taking the time to share.
— Ricardo, Soundbright
Service was excellent and fast
Service was excellent and fast. I now have both styles and love them both. They are very comfortable in my ears.
February 13, 2026
Unprompted review
Reply from Soundbright
Hi James— appreciate you trying both styles. Glad they're both comfortable and working well for you. Thanks for the review.
— Ricardo, Soundbright
Great product
Great product! Fast Shipping and good email responses. I can finally hear again. Even reduced some of the noises from tinnitus. Took a couple of days to get accustomed to the new ear pieces, but expected. After a week, I didn't even know they are there. And the price was fantastic.
February 12, 2026
Unprompted review
Reply from Soundbright
Hi Stuart — that's what we like to hear. Glad the adjustment period went smooth and the tinnitus relief is a nice bonus. Thanks for the kind words.
— Ricardo, Soundbright
They worked.
These are the first pair that actually worked for me. And I have tried five others.
January 28, 2026
Unprompted review
Reply from Soundbright
Hi Frances— five different pairs is a long road. Really glad Soundbright is working for you. Thanks for giving us a chance.
— Ricardo, Soundbright
Very smooth transaction
Very smooth transaction, works fine, no problems!
February 5, 2026
Unprompted review
Reply from Soundbright
Hi Tom — smooth is how it should be. Glad everything's working well for you. Thanks for the review.
— Ricardo, Soundbright
You can start by getting in touch with…
You can start by getting in touch with the people that are trying to get in touch with you.your customers you said you'll get back to people within one business day it's been two and a half weeks. Be professional do what you say you're going to do what are you going to wait till I lose my chances of getting my money back I use that hard up to stealing people's money I don't think that you are so be the professional people that you are and get in touch with your customers thank you for the fifth time
January 12, 2026
Unprompted review
Reply from Soundbright
Hi Joseph — you shouldn't have to chase us for support, and I'm sorry that's been your experience. We recently came under new leadership and have completely overhauled our support team. I want to personally make sure this gets resolved for you.
Email me directly at ricardo@soundbright.com or call (855) 625-4327 — we'll take care of it.
— Ricardo, Soundbright
Soudbright MIni Hearing aids
In early December I ordered a pair of Soundbright Mini Hearing aids as my old hearing aids were giving me problems. I saw the Soundbright ads and decided to give them a try. They arrived three days after I placed the order. I charged them up for a few hours then started using them. My first impression was WOW, these are better than the $3000. units I had. After 2 weeks of use , I am very satisfied with the Soundbright mini units. The batteries last through the entire day and the sound is good. For a hundred bucks, you can't beat them! Before you spend thousands, give these a try.
December 5, 2025
Unprompted review
Reply from Soundbright
Hi Greg — glad the Minis are holding their own against your old $3,000 pair. That's exactly why we built them. Thanks for giving us a shot.
— Ricardo, Soundbright
Support does not respond to return…
Support does not respond to return requests or support questions by phone, text, or email. Do NOT buy these if you are not 100% sure they are exactly what you need.
November 20, 2025
Unprompted review
Reply from Soundbright
Hi Alex — that's a fair warning based on your experience, and I'm sorry it got to that point. We've brought in new leadership and completely overhauled how we handle support. I'd like to make this right — email me directly at ricardo@soundbright.com or call (855) 625-4327.
— Ricardo, Soundbright
The hear aids did not work well to my…
The hear aids did not work well to my satisfaction. I ask for a refund, following all instructions and have not heard back. I would be very careful doing business with this company.
November 2, 2025
Unprompted review
Reply from Soundbright
Hi Marlin — you followed the process and deserve a response. The fact that you haven't heard back is unacceptable, and I apologize.
We recently came under new leadership and have completely overhauled our support team. I want to personally make sure your refund gets processed immediately.
Email me directly at ricardo@soundbright.com or call (855) 625-4327 — I'll take care of this today.
— Ricardo, Soundbright
company does not respond for a return…
company does not respond for a return label request, product had too much ringing and background noise, had to contact paypal and file a claim.
October 26, 2025
Unprompted review
Reply from Soundbright
Hi Alan— having to file a claim just to get a return label is unacceptable, and I'm sorry that happened. We're under new leadership and have rebuilt our support team from the ground up.
Email me at ricardo@soundbright.com and I'll get your return processed immediately.
— Ricardo, Soundbright
Easy to order
Easy to order
Easy to set-up
Easy to use
Best clarity of sound & voices
Greatest of my previous seven hearing aids during the past 20+ years
Easy on my wallet 11/2025
November 4, 2025
Unprompted review
Reply from Soundbright
Hi Richard — seven hearing aids over 20 years and we're the best? That means a lot. Glad they're working well for you.
— Ricardo, Soundbright
Company takes your money real fast but…
Company takes your money real fast but no product ever received been dealing with them for two months trying to get this resolved and I finally got to the point of asking for a full refund they said it would take 1-3 business days that was two weeks ago they still haven’t even attempted to make this right don’t waste your money
August 25, 2025
Unprompted review
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