SoundMAGIC Europe Reviews 158

Pros:
Sound quality, as ever, is great.
Very stable in the ear.
I really love the neckband so I can take them out and not be concerned about losing them.
Incredibly light weight.
The delivery was SO quick and they arrived well packaged.

Cons:
The headphones won’t create a permanent link to my iPhone so I have to disconnect and reconnect every time I turn them on. I’ve never had this issue with a pair before but it’s quite frustrating.
They’re less comfortable for long wear than ones I previously owned.

Ever since I first bought from
Soundmagic I’ve been a totally loyal customer and converted others too. First time I’ve been anything less than extremely impressed.

After LOTS of research I recently bought my first set of soundmagic E11s. I'm not putting for the money they are incredible. They are simply incredible. Irrelevant of price. Amazing sound quality.

The E11 in earphones are great sound magic certainly deserve the awards they have won they have but alot of effort into their products you get alot for your money

The E11 are clear the sounds are separated a very sophisticated sound i don't get audio fatigue when using them they are worth the money and perform better than more expensive earphones/IEMS have had in the past

I look forward to trying Their other products in the future

Simple quick and easy to buy

I've had a couple of these before. Happy with sound quality and price. Delivered quickly.

These Soundmagic phones really are the business - great sound with excellent bass response - how do they do that? This is the second pair of their phones I've bought (put the first through my washing machine) and these are even better. With excellent service and a reasonable price, I highly recommend SoundMagic, their products and service.

Excellent tres bein

Great headphones that fit well with great sound. Delivery was fast.

Always favour this brand for the quality of their products, these are better than E11BT I had for years

I am very pleased with these headphones. The higher frequencies are bright and clear with good bass response.

Very smooth order process, quick shipment and for the price, very high quality sound – I'm happy!

Good service and initial impression of the earphones are good

Awesome. !!

I have bought a refurbished E80D, there is no sign of previous use. Perfect condition with every accessories.
Love the quality of sound and the build quality.

Quick and reliable shipping.

Great product (E11C) coming with a handy case.

am writing to express my frustration regarding an ongoing issue with an order I placed for earphones with a C-type connection port. Despite ordering the product labeled accordingly, I was informed that the correct item—contradictorily—has a code ending in D. This inconsistency has caused significant confusion and inconvenience.

When I highlighted the issue, I was told I would need to cover the return shipping costs myself, despite the error not being mine. While I disagreed with this resolution, I had no choice but to comply. I returned the item, provided all the necessary details, and requested either a refund or the correct C-port earphones to be sent. However, since then, I have received no response or resolution from your team, even as I continue to receive review requests for this unresolved transaction.

The lack of communication and organization displayed in handling this matter is deeply disappointing. I expect a prompt resolution to this issue—either the correct earphones delivered to me or a full refund for the returned product. Please address this matter urgently and confirm the next steps.

————

Over the past three weeks, I have sent three emails regarding my issue, yet your response suggests I should “reach out”—as though I haven’t been doing exactly that. This is not only dismissive but also shows a lack of respect for your customers.

If you had reviewed my correspondence, you would see that I have made multiple attempts to contact you, and it is becoming increasingly clear that my emails are being systematically ignored. To add to this, I provided the tracking information for the returned product, yet no action has been taken to issue my refund. Your failure to address my concerns, coupled with the tone of arrogance in your responses, is both unprofessional and unacceptable.

For the record, the product was returned the same day it was received, and I am still waiting for my refund. It is now your responsibility to act promptly, honor my consumer rights, and process my refund without further delay.

This ongoing disregard for your customers’ time and trust is not only disappointing but a direct violation of the professional standards I expect from your company. I urge you to address this matter immediately and ensure it is resolved.

I haven't received my order.

E10 in ear phones have an excellent sound stage. From Bass through mid range to the top end - beautifully balanced. Great value. Great product.