The Soundtracks Shop Reviews 58

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I've ordered from Soundtracks Shop multiple times now, and every experience has been exceptional. The communication from John is truly top-notch; he keeps you informed at every stage, which really p... See more

Company replied

Rated 5 out of 5 stars

Looked for a Cyberpunk mousepad on the web, found it in the most unexpected shop ever. When looking closer though, I not only found the mousepad, when it was sold-out everywhere else, but rather many... See more

Company replied

Rated 5 out of 5 stars

I preordered this soundtrack from The Soundtrack Shop by email which they kindly replied telling me the release date and would message me when it comes into stock which they did. I was sent th... See more

Company replied

Rated 4 out of 5 stars

Pretty steep prices. Took over a week for international £9.99 shipping. Other than that everything arrived sealed and packaged very well with some goodies from the owner!

Company replied

Company details

  1. Record Store
  2. Book Store
  3. Music Store
  4. Toy Store
  5. Video Game Store
  6. Video Store

Written by the company

Specialist retailers of collectable soundtrack releases (on Compact Disc and Vinyl Record) from the Films, Video Games and Television. We also sell sought-after items of collectable memorabilia to fellow avid collectors! All orders are securely packed shipped internationally using insured, trackable methods.


Contact info

4.8

Excellent

TrustScore 5 out of 5

58 reviews

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Rated 5 out of 5 stars

Exceptional Products and Customer Service

The products were fantastic and well taken care of. John Mounsey (owner) is phenomenal, as he reached out and provided exceptional customer service and just made sure to let me know when everything was being delivered. Just overall a great trustworthy company!

November 27, 2023
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Reply from The Soundtracks Shop

Wow! Thank you SO much for these kind words, Nicole. Very much appreciated. Enjoy your order and hopefully see you again in the future! John_

Rated 5 out of 5 stars

5 star service

Super fast delivery and great customer service from the owner. Would highly recommend and purchase again without a doubt.

October 31, 2023
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Reply from The Soundtracks Shop

Hi Sharon. Thank you SO much for these kind words. I'm very pleased to hear that you were so happy with your experience ordering from my humble online shop. Enjoy your purchase and see you again soon hopefully! John_

Rated 5 out of 5 stars

Pleasant service. Rare items.

I bought a very rare soundtrack disc for the game Little Nightmares 2 in this store.

It's nice to have a conversation with the staff and receive clear answers. I was pleasantly surprised by the quality of the packaging, which ensures the integrity of the order during delivery. The delivery speed was also pleasing. And a huge thank you to the store; you're in my bookmarks.

September 18, 2023
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Reply from The Soundtracks Shop

Thanks for these very kind words! I look forward to serving you again in the future hopefully. Greetings from the UK! John_

Rated 5 out of 5 stars

First time ordering from soundtracks…

First time ordering from soundtracks shop and I had such great customer service. Everything down from the email correspondence of picking, packing and sending my package to the detail of care when I opened my goods. John, the guy who owns the shop was so kind, patient and made sure I knew where my package was the whole way. Ordered from Australia and no issues getting to me. Thanks John. All the best. (PS: thanks for the sweets inside as well! Was a nice treat!)

September 30, 2023
Unprompted review
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Reply from The Soundtracks Shop

Awww! That's so good to hear/read, thanks SO much for taking the extra time to share your positive experiences in such detail. It was a pleasure dealing with you and hopefully see you again in the future! Greetings from the UK, ~John_

Rated 5 out of 5 stars

This is a wonderful shop with a…

This is a wonderful shop with a friendly and incredibly efficient service. The soundtracks are well priced and carefully packaged when purchasing online. I will be back.

August 1, 2023
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Reply from The Soundtracks Shop

Wow! Thanks so much for taking the time to share your positives publicly here. I look forward to serving you again soon. All the best! John_

Rated 4 out of 5 stars

Better than average experience.

Pretty steep prices. Took over a week for international £9.99 shipping. Other than that everything arrived sealed and packaged very well with some goodies from the owner!

August 14, 2023
Unprompted review
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Reply from The Soundtracks Shop

This is very disappointing to read, not to mention unfair comments. First up: your order was received on 29th July. I packed up the item immediately and it was shipped less than 48 hrs later (from the UK to Israel). The cost to to ME, as seller for the shipping (excluding packaging materials, labels and time) was £10.50 GBP! Furthermore, the Royal Mail and Israeli guidelines for UK > Israel packages if "5-7 working days". I received notice today (14th August, via Email) that you received your order and thanked for me it - only to then leave this misleading feedback. To be clear I made a LOSS on the shipping and sent it as soon as was practical. Thanks for the kind words on the other aspects of this order, but I have to say I'm surprised and disappointed :( John_

Rated 5 out of 5 stars

Excellent customer service

Received updates throughout the order process including pictures of the package before it was sent. Quick to reply to emails, CD exactly as described and packaged really well.

July 31, 2023
Unprompted review
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Reply from The Soundtracks Shop

That's SO good to hear, Kevin. Thanks for taking the time to share your positive experiences of buying from The Soundtracks Shop here. Enjoy your purchase! John_

Rated 5 out of 5 stars

Excellent 😁

I'm just so pleased they had the CD I needed for my son! Couldn't find it anywhere!
Really quick delivery as well 😁x

May 29, 2023
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Reply from The Soundtracks Shop

Thanks so much for these kind words! John.

Rated 5 out of 5 stars

Cool guy that has a passion for music…

Cool guy that has a passion for music and knows his stuff.
Shipping overseas was done very quick.

February 14, 2023
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Reply from The Soundtracks Shop

Thanks so much for these kind words, Jim. It has been a complete pleasure dealing with you. Happy collecting! John

Rated 5 out of 5 stars

Prompt reply regarding my concern

Prompt reply regarding my concern over shipment time. The CD arrived on the day I messaged, packaged well.

March 11, 2023
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Reply from The Soundtracks Shop

Hi Anna. Thanks for these kind words and understanding. Your item shipped immediately but was held up by serious issues with the Royal Mail here this year (strikes, cyber attack.. aarrgghh!). Great to know your item arrived safely in the end. ~John_

Rated 5 out of 5 stars

First rate customer service

First rate customer service, a rare item delivered bang on time with the store keeping me updated on delivery. Will be back soon!

February 9, 2023
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Reply from The Soundtracks Shop

Thanks so much for sharing these positive experiences and thoughts publicly on here. I'm delighted that you are so pleased with your purchase(s)! See you again sooooooon! John_

Rated 5 out of 5 stars

Good price,fast delivery and great…

Good price,fast delivery and great communication ... 5 stars all around.

February 7, 2023
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Reply from The Soundtracks Shop

Wow. Thanks SO much for those kind words, Paul. See you again sometime hopefully. Take care, ~John_

Rated 5 out of 5 stars

Item arrived on time and with excellent…

Item arrived on time and with excellent condition. Packaging is amazing!

October 19, 2022
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Reply from The Soundtracks Shop

Thanks so much for taking the time to share your positive experiences! See you again sometime hopefully. Enjoy the music! ~John_

Rated 5 out of 5 stars

Fast expedition

Fast expedition, everything in order! Ty!

September 8, 2022
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Reply from The Soundtracks Shop

Excellent! Enjoy your purchase and thanks again. John_

Rated 5 out of 5 stars

Friendly and speedy service with bags of personality

The business owner has a lot of personality and was very friendly (also super quick and detailed replies). Good back and forth with my enquiry and then my order, including a discount on a CD track I've been trying to track down for a bit. It arrived super quickly (posted same day if I remember right) and was securely packed, along with a smiley face sticker on the front (like I said, the owner has personality).

I'd have no issues buying from this website again, and I'd recommend this site to others who are interested in what it sells.

July 23, 2022
Unprompted review
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Reply from The Soundtracks Shop

Thanks so much for taking the time to share your positive experiences here, Scott. I very much appreciate it! ~John_

Rated 5 out of 5 stars

Definitely would buy from here again

Very fast international shipping. Everything was packed very well and amazing customer service.

July 2, 2022
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Reply from The Soundtracks Shop

Thank you so much for taking the time to share your positive experience here. I hope you are enjoying your purchase and hopefully see you again sometime! Regards, John.

Rated 5 out of 5 stars

Unbelievable Service

One minute I had almost given up on finding a particular 1990's soundtrack, then 24 hours later it was in my collection, thanks to The Soundtrack Shop.
Brilliant!

March 16, 2022
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Reply from The Soundtracks Shop

SO great to hear, Brian! Enjoy the music and thanks for sharing your positive experiences here. All the best, ~John_

Rated 5 out of 5 stars

excellent shop!

February 10, 2022
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Reply from The Soundtracks Shop

Hey Alex! Thanks SO MUCH for the kind words regarding your experiences ordering direct from The Soundtracks Shop. I really appreciate it. Enjoy your soundtrack CD ~John_

Rated 5 out of 5 stars

Very good quality

I love the quality of the cd and the price was very good for a cd that isn't produced anymore :)

January 3, 2022
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Reply from The Soundtracks Shop

Big thanks, Noah for sharing your feedback. See you again sometime, hopefully. All the best for 2022!

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