I deleted my last comment because I made a mistake as I reviewed SourSop drops which I bought somewhere else, sorry, but purchased the teabags here and couldn't be happier, actually feel better after... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I have been a customer for years. Never an issue with order, product or delivery. I’ve even told family & friends about this great tea. Very happy customer.
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Excellent customer service, I was actually able to speak to a human ! also I received my order the next day. I cannot speak more highly of this company. Also the product is of the highest grade. I... See more
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I had no trouble ordering this product and it came by Australia Post without any hassles at all. Soursop Australia did exactly what it said it would and Australia Post tracking was straight forward.... See more
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I recently discovered this tea existed and I have just tried it today. It’s reasonably tasty and because it’s good for me I, will be happy to continue with it.
Company replied
Really happy with the tea I got the leaves and the tea bags. I've been boiling the tea every morning and drinking through out the day. I've noticed my energy return and generally I feel good. Service... See more
Company replied
fast and efficient delivery. Also, Glen was excellent on the phone. He answered all my questions with patience ans clarity. he was very helpful. many thanks
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The product arrived in excellent condition and was well packaged. The tea is of very good quality and has a fresh, natural flavor. I recommend it to all lovers of soursop and its derivatives
Company replied
The soursop leaves were fresh. They were sealed in individual packs of 50. The product was easy to find and delivery was quick. Have been purchasing from them for quite a while and their service is ex... See more
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I have used the teabags till now and wanted a stronger dose of soursop. The soursop powder concentrate dissolves in my lemon ginger tea and has no taste so it’s a perfect match for me.
Company replied
It came superfast It’s a really nice tea Was surprised on taste because normally everything that is good for you taste so bad
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The powder is so good and green. It is of high quality.At first i was worried it might be chemically produced. It does not taste bad,I am able to can manage it.
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Fast and easy delivery. Portable packages. Now waiting for product results...
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Great quality product. Pleasant taste and it's a good feeling to know that it's so good for you. Delivered in a timely manner.
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Easy website to shop. Fast delivery Great quality products.
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The company delivered quick and timely. The product is in great condition.
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Very prompt delivery from time order placed.
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Amazing service. Thank you so much for the products. As described and helps me sleep at night!
product as per advertisement and delivery was spot on.
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Very good service. My parcel arrived earlier than expected.
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wonderful product and service thank you!
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Responded quick to my order and fast delivery
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Prompt and quick delivery and the tea taste great
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very fast delivery and quality
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Fast delivery easy to order
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they were quick to respond and great product
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Very quick delivery
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Delivery was quick
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Excellent product and service. Speedy delivery.
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Delivered on time as ordered.
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great service , great product
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I got exactly what i needed thank you
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Easy ordering and fast delivery.
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Good communication,order processing and delivery.
Company replied
Company details
Written by the company
We sell soursop leaves and teabags for those who want and need them. Made from the highest quality soursop leaves, our tea is 100% pure, organically grown soursop.
Contact info
24 McClares Rd, 3133, Vermont, Australia
- +61 1300997765
- admin@soursop.com.au
- soursop.com.au
4.7
Excellent
190 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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The customer servic WonderfuI and quality er service was Amazing!!!
The customer service was Amazing!!!
May 14, 2025
Reply from Soursop Australia
Thanks very much Shirley for your review. We really appreciate it.
Talking to the owner of the business…
Talking to the owner of the business via the phone,was a big plus for me,questions I asked were answered, therefore more informed.Thank you for your time!
April 23, 2025
Reply from Soursop Australia
Thanks very much Susan for your review. We really appreciate it.
Happy Customer
Really happy with the tea I got the leaves and the tea bags. I've been boiling the tea every morning and drinking through out the day. I've noticed my energy return and generally I feel good. Service was good and packaging is good too.
April 28, 2025
Reply from Soursop Australia
Thanks very much Gina for your review. We do appreciate it.
Reply from Soursop Australia
Thanks very much Janine for your review. We very much appreciate it.
Great tea!
I deleted my last comment because I made a mistake as I reviewed SourSop drops which I bought somewhere else, sorry, but purchased the teabags here and couldn't be happier, actually feel better after just a few days, have just ordered 2 more packets, prompt delivery,fresh product, great! will keep buying from you, thanks.
May 3, 2025
Unprompted review
Reply from Soursop Australia
Thanks very much Errol for your review. We try our best to give our customers the best online experience possible. We do appreciate your kind words.
Reply from Soursop Australia
Thanks very much for your review, Marilyn. We do appreciate every review.
Soursop leaves
The soursop leaves were fresh. They were sealed in individual packs of 50. The product was easy to find and delivery was quick. Have been purchasing from them for quite a while and their service is excellent.
April 4, 2025
Reply from Soursop Australia
Thank you very much Ceanne for your kind review. We do appreciate it.
Reply from Soursop Australia
Thanks very much for your review, Sandra. We do appreciate it.
Reply from Soursop Australia
Thanks very much, Maria for your review. We do appreciate it.
Worth the Wait – Excellent Communication!
Even though there was a bit of a mishap with the delivery—Australia Post took almost 3 weeks to get the package to Perth—I finally received my soursop tea. Glenn was amazing throughout the whole process, always communicative and reassuring. He let me know that if the package didn’t arrive, he’d be happy to issue a refund. His responses were always timely, friendly, and professional.
As for the tea, it arrived well-packaged, sealed, and clean. To my surprise, it tastes a bit like green tea (just my personal opinion!), but I’m still very happy with it. Overall, it was a positive and pleasant experience—thank you Soursop Australia and Glenn!
March 21, 2025
Reply from Soursop Australia
Thank you so much J for your kind review. We always do our very best to ensure our customers have a pleasant experience, but sometimes we get let down by other organisations.
Quality product.
Quality product and quick turn around delivery. Very happy with my purchase.
March 26, 2025
Reply from Soursop Australia
Thanks for your review Mp, much appreciated
Great Aussie product
I'm not sure if the product is working on controlling cancer but the company and the service is first class. I love where I can talk to an Aussie and it is an Aussie company. Lovely people
March 28, 2025
Reply from Soursop Australia
Thank you so much for your kind review Maree. We always try our hardest to help our customers in any way possible. Once again, thank you.
Reply from Soursop Australia
Thanks very much Sharon for your review, its much appreciated
Your office did NOT put our street…
Your office did NOT put our street address on the parcel. I had to trace it to different Post Office in our area until I found it
March 17, 2025
Reply from Soursop Australia
I'm sorry to hear that, Max. We use the same address you inserted into the order details. I can see the address as "21 Ave." Please ensure that you put your full address; otherwise, we cannot send it.
Happy customer
Rang the phone number after business hours on the off chance and Glen answered, couldn't have been anymore helpful and we talked for around 40 minutes. Great guy to deal with who had a genuine interest in your health and willing to share any of his knowledge with you.
March 13, 2025
Reply from Soursop Australia
Thanks so much Shane for your very kind review. We really appreciate it.
Reply from Soursop Australia
Thanks very much Cheryl for your review, its much appreciated.
Reply from Soursop Australia
Thanks so much for your review, Wally; we do appreciate it.
Reply from Soursop Australia
Thanks very much Tracey for your kind review. We really do appreciate it.
Reply from Soursop Australia
Thanks very much for your kind review Gerardo. We appreciate it.
Getting delivery within a week.
February 17, 2025
Reply from Soursop Australia
Delivery comes from Melbourne, Jackie, so that will be why its got to you within a week. Thanks very much for your review too...much appreciated.
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