While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

The caption writer didn't blur curse words (****) in all the places where there was a censored bleeping sound effect. They simply didn't write that word and left the sentences looking halfway done. I... See more

Company replied

Rated 5 out of 5 stars

Tought it was a scam but at the end... I'd never experienced such a fast service! Great user experience. Quick and effective communication from A to Z. Quality and precision in files they delivered. I... See more

Company replied

Rated 5 out of 5 stars

How about an AMAZING experience. I gave 4 videos at 8pm, and next morning by 10am, all 4 were availables, absolutely perfectly done, no mistakes. Not only that, but the CEO of the business ans... See more

Rated 5 out of 5 stars

Un service rapide et d'une efficacité surprenante. Merci à toute votre équipe et longue vie à sous-titreur! Fast and surprisingly efficient service. Thank you to all your team and long life as sous-ti... See more

Company details

  1. Audio Transcription Service

Written by the company

Service de retranscription français le moins cher à seulement 2$/min d'audio, livraison en 1 jour, 99% précision !


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

83 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The caption writer didn't blur curse…

The caption writer didn't blur curse words (****) in all the places where there was a censored bleeping sound effect. They simply didn't write that word and left the sentences looking halfway done. I had to fix those and then fix a lot of punctuation mistakes, too.

April 5, 2023
Unprompted review
SousTitreur.com logo

Reply from SousTitreur.com

Hello Nune !
The company you work for asks us to censor the curse words that way for you, by default. If you want otherwise, please contact us directly.

Rated 5 out of 5 stars

Tought it was a scam but at the end..

Tought it was a scam but at the end... I'd never experienced such a fast service! Great user experience. Quick and effective communication from A to Z. Quality and precision in files they delivered. I recommend soustitreur.com for all your subtitles and translations requests. Thank you! Best service ever!

March 14, 2023
Unprompted review
SousTitreur.com logo

Reply from SousTitreur.com

Wow Margaux, this is a great review ! Thanks a lot.
We follow (on our admin dashboard) our speed of delivery, and speed of reply by the customer service and we try to always be within 15 minutes. Very often, we reply in seconds.

Why do we do that?

Because we think that if you have a problem integrating our captions now, you want the solution NOW.

Thanks a lot !

Rated 4 out of 5 stars

Great service

Great experience. Super fast, great service. I did have to modify a few things in the transcription but it was so easy thanks to their editing tool! The how to video capsules are a great help too. I highly recommend

February 27, 2023
Unprompted review
Rated 5 out of 5 stars

Trust SousTitreur

I ordered captions in SousTitreur and they exceeded my expectations for good. Perfect translation, perfect grammar and very professional. I would totally recommend SousTitreur for everybody else. It will be worth it and you will thank me later!

March 10, 2022
Unprompted review
Rated 1 out of 5 stars

The captions came with many typos and…

The captions came with many typos and mistakes. Took me a long time to correct it.

December 17, 2021
Unprompted review
SousTitreur.com logo

Reply from SousTitreur.com

Hello Débora ! I took the time to research your order and was able to find it.

We are just starting our portuguese team. We have less people, less quantity of orders, and less processes right now in portuguese. I'm terribly sorry you had to suffer from this.

The company for which you work is a very important client of ours in french and we want to offer to them the same level of quality in portuguese as we can offer them in french.

Next time you have a problem with a file, please don't hesitate to get in touch with us rightaway as we will immediately review the text by a senior employee to make sure we deliver satisfactory work 🤟🏻

Rated 5 out of 5 stars

How about an AMAZING experience

How about an AMAZING experience. I gave 4 videos at 8pm, and next morning by 10am, all 4 were availables, absolutely perfectly done, no mistakes.

Not only that, but the CEO of the business answered me in 15 minutes or less on Facebook to help me with a special demand.

And at the price they charge, it's almost free for the benefits you get from subtitling your videos !

Awesome experience !

October 8, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look