After a pretty awful experience with a private owner on this holiday park. We changed accommodation to one managed by Devon holidays, and while there were some wear and tear issues probably du... See more
Company replied
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See what reviewers are saying
We had a terrible experience with this company. A few things went wrong and they had no interest in putting it right. We should have booked the cottage with our usual Hoseaseasons, who ar... See more
i have tried several times to make the deposit payment on line even telephone and was told you was unable to do this over the phone
Company replied
Booked Lazy Bear Lodge, was really looking forward to it. We arrived early, messaged them for key code number, no reply, called the office and they gave us the key code number, eventually we found it... See more
Company details
- Vacation Home Rental Agency
- Holiday Home
- Holiday Park
- Non-Smoking Holiday Home
- Self-Catering Accommodation
- Holiday Apartment
Written by the company
At Devon Holidays, our utmost dedication lies in ensuring the peace of mind for our homeowner partners by upholding superior service standards and taking excellent care of their properties. Moreover, we are committed to delivering exceptional customer service and creating unforgettable vacation experiences for our guests, fostering cherished memories with their loved ones. Our team of amiable professionals and forward-thinking management work diligently, employing efficient and cost-effective practices that bring value to homeowners, customers, and guests alike. As a proud member of the South Devonshire Holidays group, Devon Holidays maintains its position as a trusted entity in the industry.
Contact info
Layfield House, RG27 9TD, Hook, United Kingdom
- +44 1626 817333
- info@devonholidays.co.uk
- southdevonshireholidays.co.uk
2.1
Poor
31 reviews
Hasn’t replied to negative reviews
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It was Great & Awesome Experienced with…
It was Great & Awesome Experienced with Jason
Jason and his team looked after our lodge with care and attention, the lodge was always clean and well presented. I certainly would recommend. Thank you
April 23, 2022
Unprompted review
Reply from Devon Holidays
It is a pleasure partnering with you Arslan. Thank you for your kind words.
I have worked alongside South…
I have worked alongside South Devonshire Holidays from the off-set. Their diligence and pure attention to detail, coupled with their customer-focused attitude is absolutely unrivalled. Seeing them grow in to this proud and prominent business in the leisure trade has been an absolute pleasure to watch, and an even bigger one to be lucky enough to have been a part of. I would 100% trust Jason and his team to handle my holiday booking.
April 22, 2022
Unprompted review
Reply from Devon Holidays
Thank you Jon, it is always a pleasure partnering with you on different projects over the years, and look forward in continuing our partner relationship.
We have stayed in lodge 9 on number…
We have stayed in lodge 9 on number occasions and see ourselves going back for more! Finlake is a beautiful park, with enough facilities to entertain a family of four on rainy day and a beautiful setting for summer, we all love the outdoor pool with the slide!
Lodge 9 is a home away from home (well we don't have a hot tub so actually better). Equipped in everything you may need, spotlessly clean and with lots of space. On my recent visit I've noticed need lounge furniture which is a nice touch.
I would definitely recommend!
April 21, 2022
Unprompted review
Reply from Devon Holidays
Thank you Kasia. We are really pleased that we have made every stay with us a memorable one, and look forward in welcoming you back in the future.
Hazel Lodge (9 The Brambles Finlake)
We joined South Devonshire holidays in November 2021. Since joining our lodge has been fully booked. we were extremely pleased with the professional way the lodge was marketed and the website is excellent. we have had an issue with the cleaning company but hopefully this has been resoved,only time will tell. We bought our lodge in 2017 and joined the Haulfryn sublet system. The first year proved to be very good but quickly declined after that. If things continue as they are currently we will have no complaints and only praise for Jason and his team.
April 21, 2022
Unprompted review
Reply from Devon Holidays
Thank you Kevin. It is truely our pleasure to work with you, and manage your wonderful lodge. We look forward to a wonderful season ahead.
Jason was one of our clients that I can…
Jason was one of our clients that I can for sure remember, he calls me King Heinz lol, That's how he appreciate someone, he treats everyone as a royalty, and that is the goal of his lodging house, let the people experience so much joy and pleasure. Make sure that people are being treated well. Keep it up!
April 21, 2022
Unprompted review
Reply from Devon Holidays
Thank you King Heinz. It is always a pleasure working with you, especially as you only get involve when there are technical problems within our VPS environment. It always makes us smile knowing that you are on the case, as you are great at what you do.
I have been working with Jason and I…
I have been working with Jason and I never have spoken to someone as compose, as calm and as professional as him, When looking for someone to deal with I am always considering the attitude of the person I will be dealing first, before I trust the business, I trust the person first, and I trust Jason as I
can see he that he is a very dedicated person as well in terms of promoting his Lodging Houses, he is open to new learning and new ideas just to improve his service.
As a Business Development Specialist, I even advised Jason to build logding houses in our country as I know he will definitely succeed here just by knowing his passion towards his business. His ultimate goal for this business is to give Joy to the people.
Success is measured when you are passionate on what you are doing,
Success is happiness, and I've seen all these with Jason Treeby
April 21, 2022
Unprompted review
Reply from Devon Holidays
Thank You Jenifer. You an amazing BDM within our technology arm, and we really enjoy working with you too.
Outstanding service!
Outstanding service and a pleasure to deal with, provided from a family run company.
I would highly recommend South Devonshire Holidays and the majestic lodges they manage and maintain for your next holiday break.
April 20, 2022
Unprompted review
Reply from Devon Holidays
Thank you Jimmy. Having worked together since 2018, we have undertaken a number of projects within different properties. We treasure the working relationship we have and look forward in this continuing into the future.
Excellent Communication and Customer…
Excellent Communication and Customer Service!
Really impressed with the range of accommodation options! And very impressed with all the information provided regarding my booking prior to visiting!
Would highly recommend! ⭐️
April 20, 2022
Unprompted review
Reply from Devon Holidays
As one of our regular, repeat customers, it is always a pleasure to serve you and your lovely family. Thank you so much for your kind words, and we look forward in welcoming you all again in the future.
South Devonshire Holidays
South Devonshire Holidays
We were looking for a Lodge Lettings Agent, and we found this Company. Right from the start we felt in good hands. A personal meeting with Jason who explained in clear detail the process of successful letting. He has a clear track record of success with some of my fellow owners achieving Letting levels beyond their expectations. Jason has helped us upgrade to meet the demands of todays market, and has been available when ever needed. No, this not a one man band, the support staff are equally attentive and helpful. To sum up this Company is both Highly Professional, with a rare personal touch. You feel cared for.
April 20, 2022
Unprompted review
Reply from Devon Holidays
Many thanks Brian and Val. It has been wonderful working with you through some tough times. You are both fantastic owners, customers and dare I say it, friends. We look forward in the developments with your property and seeing the fruits of your efforts pay off.
A Stress Free Holiday Experience
Myself and my family have enjoyed several holidays booked through South Devonshire Holidays and the lodges have been amazing.
Aside from that the customer service has been exemplary. We were kept informed in the build up to the holiday and any query whilst there was answered swiftly and resolved the issue immediately adding to a stress free holiday. I would highly recommend!
April 20, 2022
Unprompted review
Reply from Devon Holidays
Thank you Wayne, Its always a pleasure to work with you, either as a supplier in our Photography and Videography, or as a customer within our wonderful lodges.
Reply from Devon Holidays
Thank you Vlad, we look forward in working together soon.
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