South East Solar & Electrical Reviews 

184
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 139 reviews, reviewers overwhelmingly had a great experience with this company. They deeply appreciate the exceptional service provided throughout the entire process from initial contact onwards. Customers consistently praise the staff and technical installers for being extremely polite, hardworking, and efficient, ensuring all project requirements are fully met. People also love their new solar panels and battery systems, noting that the equipment works smoothly, looks unobtrusive, and leaves their homes remarkably neat. However, some customers also noted minor practical issues regarding scaffolding coordination, communication delays, and placement during the project. A few reviewers mentioned that temporary structures were occasionally placed awkwardly over necessary areas or required extra follow-up to arrange.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting efficient installations,... See more

Staff

Consumers find staff to be exceptionally helpful, professional, and knowledgeable throughout every stage of... See more

User experience

Customers had positive experiences with user experience, reporting that the whole process from start to... See more

Product

Clients share positive opinions on product quality, highlighting that the solar panels and battery systems... See more

Customer service

Users describe positive interactions with customer service, frequently highlighting responsive communication... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Recently had solar panel, inverter, batteries and EV point installed. Communications before and after were very efficient. Survey guy was thorough and helpful. The install guys were great, got the job... See more

Company replied

Rated 5 out of 5 stars

An enjoyable experience, they listened to my requirements and tweaked the specifications, a compedative quote, along with helpful staff in all departments. Installation went without any hitches wi... See more

Company replied

Rated 5 out of 5 stars

My SESE experience during the survey, install and commissioning of my solar and battery system has been excellent. Clear communications with them at all times. Everything done on time with minimal eff... See more

Company replied

Rated 5 out of 5 stars

The electricians, Brad and Ezra, were very polite, explained everything well and extremely hard working - their part of the job took all day, not least due to the peculiarities of my house. The two pa... See more

Company replied


Company details


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4.9

Excellent

TrustScore 5 out of 5

184 reviews

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4.9

All reviews

(184)

142 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended, all round great customer service

The customer service provided was excellent. Everything made easy throughout the whole process. Staff were knowledgeable, friendly and polite who patiently explained everything carefully. The installation team were also extremely good and efficient, leaving the site clean and tidy. The electrician explained where the wiring needed to be routed and why, hiding as much as possible. The installation is working perfectly, overall a job well done.

April 1, 2026
Unprompted review
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Reply from South East Solar & Electrical

Dear Penelope,

Thank you so much for taking the time to leave such a glowing review! We’re thrilled to hear that you had a positive experience with our customer service and installation team. Our staff takes great pride in providing friendly and knowledgeable assistance, and it’s fantastic to know that they made the process easy and informative for you.

We’re also glad to hear that the installation was efficient and that our electrician could ensure everything was set up to your satisfaction. We strive to leave every site clean and tidy, and your acknowledgment of this means a lot to us.

Thank you again for your recommendation. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!

Rated 5 out of 5 stars

Professional service with quality staff

SESE worked with us to help us understand the benefits for us installing solar panels. They worked through different scenarios in order that we could see which best met our needs.
They explained the installation process. What they said would happen - happened - we were told the fitters would arrive at 8am and at exactly 8am. The fitters were courteous and professional talking us through the plan for the day. They worked tidily and they made sure they showed us the completed work and ensured we knew how to use the app to monitor the performance. I would certainly recommend using them.

May 7, 2026
Unprompted review
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Reply from South East Solar & Electrical

Thank you so much for your kind and detailed review. We’re really pleased to hear that our team was able to help you understand the benefits of solar and work through the different options to find the best fit for your needs.

It’s great to know that everything went exactly as planned on installation day and that the team arrived on time, worked professionally, and kept you informed throughout the process. We’re also glad they took the time to walk you through the finished system and app so you could feel confident using everything from day one.

Thank you again for choosing SESE and for your recommendation — we truly appreciate your support.

Rated 5 out of 5 stars

I was slightly apprehensive to begin…

I was slightly apprehensive to begin with because I'd signed up for the Solar Together scheme and you just don't know who is going to win the bid (it's a bit like a blind date). I was very relieved to see such good reviews on Trust Pilot (certainly better than the other installation options I was considering (one of which was Octopus). Additionally, the components specified by SESE were better and the over-all cost was cheaper. So it was a Win Win Win. Not only that but the job went from proposal to completion quicker than I ever imagined could be possible. Because the price SESE quoted was lower than I had been expecting, I was able to upgrade the proposed system with a bigger battery, a bigger inverter, optimisers on all the panels and increased the number panels while still staying within my budget. SESE handled these changes without any hassle, every SESE employee I have come into contact with has been perfect without any exceptions. However, I have to single out Cam my SESE solar electrician for special praise. He handled all my slightly nervous questioning with calm confidence and did a fantastically tidy and accurate job installing my battery array. Thank you Cam and I hope my tea-making was on-point.

May 5, 2026
Unprompted review
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Reply from South East Solar & Electrical

Thank you so much for taking the time to share such a detailed and thoughtful review. We’re really pleased to hear that, despite your initial apprehension with the Solar Together process, the experience turned out to be a positive one from start to finish. It’s great to know you felt confident in the specification, value, and overall outcome, and that we were able to complete everything quicker than expected.

We’re especially glad we could support you in upgrading your system to better meet your needs while still staying within budget — flexibility like that is something we always aim to provide where possible.

Your kind words about the whole team are greatly appreciated, and we’ll make sure Cam receives your special mention. He’ll be really pleased to hear your feedback about both the installation and the support he provided on the day (and we’re sure the tea helped too!).

Thank you again for choosing SESE and for such a generous review.

Rated 5 out of 5 stars

Incredible customer service and great value for money!

Hands down this has been my best experience with a company for a long long time! Great communication, great value for money, and just focused on doing a great job for me. Which they absolutely did, I'm so happy with my new solar and battery setup!

Massive shoutout to Stephanie for the perfect customer service: always getting back to me straight away with answers, adaptive and understanding when I was indecisive, never reading from scripts or passing me to other people. Such a refreshing experience, I felt well looked after through the whole process. Other companies should take note.

Summary: look at the other reviews as well as this one, they're accurate. They'll do a great job for you and support you well throughout the process. You won't regret it!

May 6, 2026
Unprompted review
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Reply from South East Solar & Electrical

Thank you so much for this fantastic review. We’re absolutely delighted to hear that your experience with us has been the best you’ve had in a long time, and that you’re so happy with your new solar and battery setup.

It’s great to know that communication, value, and overall service all met your expectations, and that you felt well looked after throughout the whole process. We really appreciate your kind words about Stephanie — she’ll be thrilled to hear your feedback, especially around her responsiveness and the personal support she provided.

Thank you again for choosing SESE and for taking the time to share such a thoughtful review. We truly value your support and recommendation.

Rated 5 out of 5 stars

Friendly designer willing to try to…

Friendly designer willing to try to accomodate your requirements, prompt installation, very neat wiring, and cost effective. Recommended

April 28, 2026
Unprompted review
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Reply from South East Solar & Electrical

Thank you for your kind review. We’re really pleased to hear that you found the design process friendly and flexible, and that we were able to accommodate your requirements.

It’s great to know the installation was prompt and carried out neatly, with the wiring finished to a high standard. We’re also glad you felt the solution was cost effective and that you’d recommend us.

Thank you again for choosing SESE and for taking the time to share your experience.

Rated 5 out of 5 stars

Great service

Great service. All fitted within a day and fitters were so helpful in setting everything up. Always helpful when calling into the office for queries.

March 23, 2026
Unprompted review
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Reply from South East Solar & Electrical

Thank you for your great review. We’re really pleased to hear that you were happy with the service and that everything was fitted within a day. It’s also great to know our installation team were helpful in getting everything set up for you.

We’re glad you found our office team supportive whenever you called with questions as well — we always aim to be as responsive and helpful as possible.

Thank you again for choosing SESE and for taking the time to share your experience.

Rated 4 out of 5 stars

Mostly good, scaffolding company was awful though

I had a great experience with SESE. They answered my question from the start to the end and I felt confident I made the right choice for my house.
The surveyor, the electrician and the roofers were all really professional and on the day of installation I was left with the feeling of good work.
I didn't give 5 stars because SESE chose to work with a scaffolding company that was awful and didn't communicate. I had to chase them to get the date they would install the scaffolding. When they did, they left without even saying goodbye. When they installed it, they blocked the garage door, which I asked them not to. It made the electrician's life more difficult. After the installation, it took the scaffold company more than a week to take it down and it was blocking my entire driveway which, with the parking issues we encounter in my area, was far from ideal.

February 19, 2026
Unprompted review
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Reply from South East Solar & Electrical

Thank you for taking the time to share such detailed feedback. We’re really pleased to hear that you had a great overall experience with SESE and that our surveyor, electricians, and roofers all delivered a professional service that left you feeling confident in your choice. It’s great to know the process from start to finish met your expectations on the installation side.

We’re very sorry to hear about the issues you experienced with the scaffolding company. We understand how frustrating it must have been to deal with poor communication, the positioning of the scaffold, and the delay in removal — especially when it impacted access to your garage and driveway. This is not the standard we expect, and your comments have been noted so we can raise this directly with our scaffolding partner and improve coordination moving forward.

We really appreciate your honest feedback, as it helps us improve the overall experience we deliver. Thank you again for choosing SESE — we’re glad you’re happy with the installation and hope everything continues to run smoothly with your system.

Rated 5 out of 5 stars

South East Solar & Electrical

South East Solar & Electrical
This company is exceptionally professional in every way. They are very friendly, helpful, courteous, and go out of they way to make sure the customer is happy. My contact with them from start to finish has been outstanding.

April 10, 2026
Unprompted review
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Reply from South East Solar & Electrical

Thank you so much for your wonderful review. We’re delighted to hear that you found our team professional, friendly, and helpful throughout the entire process.

Providing outstanding customer service from start to finish is something we take great pride in, so it’s fantastic to know that this was reflected in your experience with us.

Thank you again for your kind words and for choosing South East Solar & Electrical. We truly appreciate your support.

Rated 5 out of 5 stars

Solar panels review

Very professional at all stages. The lads that did the work very polite and a credit to the company. Both pre and post install were excellent.

February 19, 2026
Unprompted review
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Reply from South East Solar & Electrical

Thank you for your great review. We’re really pleased to hear that you found the service professional at every stage and that both the pre- and post-installation support met your expectations.

It’s especially nice to hear your comments about the installation team — we’ll be sure to pass on your kind words, as they’ll really appreciate the recognition.

Thank you again for choosing SESE and for taking the time to share your experience.

Rated 5 out of 5 stars

Very smooth experience

Very clear and efficient support team who answered all our questions, were always friendly and responsive. Installation team were efficient, professional and considerate. Overall a very smooth and hassle free experience!

February 19, 2026
Unprompted review
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Reply from South East Solar & Electrical

Thank you so much for your kind review. We’re delighted to hear that you found our support team clear, responsive, and helpful throughout the process, and that the installation team provided an efficient and professional service.

It’s fantastic to know your experience was smooth and hassle free from start to finish — that’s exactly what we aim to deliver for every customer.

Thank you again for choosing SESE and for taking the time to share your feedback. We truly appreciate your support.

Rated 5 out of 5 stars

Friendly and efficient service

The staff are extremely helpful - they took the trouble to answer all my questions in detail, both pre- and post-installation. The installation itself was completed in one morning! The scaffolding company was also extremely efficient, installing the scaffolding very quickly and removing it the day after the installation.
I have had a few technical glitches since the solar panels were installed, but these are problems with the FoxCloud app not with SES, who have helped me to resolve them.

March 5, 2026
Unprompted review
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Reply from South East Solar & Electrical

Thank you for your wonderful review. We’re so pleased to hear that you found our team helpful and informative throughout the whole process, and that all of your questions were answered clearly both before and after installation.

It’s great to know the installation and scaffolding were completed so efficiently, and we’ll be sure to pass your kind comments on to the teams involved.

We also appreciate your understanding regarding the issues with the FoxCloud app, and we’re glad our team has been able to support you in resolving them. Customer support doesn’t stop after installation, so it’s great to hear you felt well looked after throughout.

Thank you again for choosing SES and for taking the time to share your experience.

Rated 5 out of 5 stars

Really fantastic company

Really fantastic company.
Really helpful.
Super impressed with their proposal with drawings to show the layout of panels on the roof.
Installation was super professional all took place in a day.
After sales really good. Good user pack. Helpful post installation team.
Couldn’t have asked for better.
Special call out for Archie and Rose.

March 2, 2026
Unprompted review
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Reply from South East Solar & Electrical

Thank you so much for your fantastic review. We’re thrilled to hear how impressed you were with the whole experience, from the initial proposal and panel layout drawings through to the installation and after-sales support.

It’s great to know the installation was completed professionally and efficiently, and that you found the user pack and post-installation support helpful as well.

We’ll be sure to pass your special thanks on to Archie and Rose — they’ll really appreciate the recognition.

Thank you again for choosing SESE and for taking the time to share your experience. Your support means a great deal to us.

Rated 5 out of 5 stars

Exceptional 5* Service

We used SESE to install 16 solar panels, a battery storage system and an EV charger. SESE made the entire process very simple to follow. Everything was done on time, with no mess and all of their staff were polite and courteous throughout the entire process. Our special thanks goes out to Jade and Cameron. The entire system is working as planned. We would highly recommend them when considering solar and EV installation.

February 25, 2026
Unprompted review
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Reply from South East Solar & Electrical

Thank you so much for your wonderful review and recommendation. We’re delighted to hear that you found the whole process simple and straightforward from start to finish, and that everything was completed on time and to a high standard.

It’s fantastic to know you’re happy with your new solar panel system, battery storage, and EV charger, and that everything is performing as expected. We’ll also be sure to pass your special thanks on to Jade and Cameron — they’ll really appreciate the recognition.

Thank you again for choosing SESE. We truly appreciate your support and are thrilled to have been part of your renewable energy journey.

Rated 5 out of 5 stars

Great experience with SESE

Great experience with SESE. Good communication throughout and polite and helpful installers. All went well and they tidied up afterwards. All paperwork received without any issues.
Slight niggle with the use of the separate scaffolding company as the scaffold was up for 2 weeks after installation completed meaning I couldn't use my drive and the scaffold affected my satellite dish for this period, but this is organised by SESE through a separate company. That said, I wouldn't hesitate to use SESE again.

January 30, 2026
Unprompted review
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Reply from South East Solar & Electrical

Thank you for taking the time to leave such a detailed review. We’re really pleased to hear that you had a great experience with SESE and that you were happy with the communication, installation team, and overall service from start to finish. It’s also great to know everything was left tidy and that all paperwork was provided smoothly.

We do appreciate your feedback regarding the scaffolding and understand the inconvenience caused by it remaining in place longer than expected, as well as the impact on your driveway and satellite dish. Your comments are valuable and will help us continue improving coordination with our scaffolding partners to make the process even smoother for our customers.

Thank you again for your recommendation and kind words — we truly appreciate your support and would be delighted to work with you again in the future.

Rated 5 out of 5 stars

I found working with this company a great experience

I found working with this company a please, very flexible, all done to spec as agreed but also a flexible company where i was able to tune the spec over time before the work. On the day all work was done on time and without damage. Would happily use again.

February 20, 2026
Unprompted review
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Reply from South East Solar & Electrical

Thank you for your fantastic review. We’re really pleased to hear that you found the whole process flexible and straightforward, and that we were able to work with you to fine-tune the specification before installation.

It’s great to know the work was completed on time and to the standard you expected, with everything carried out carefully and professionally by the team.

We truly appreciate your support and your recommendation, and we’d be delighted to work with you again in the future.

Rated 5 out of 5 stars

Fantastic Service

Really enjoyed working with South East Solar and I am over the moon with my installation which was installed VERY efficiently by a friendly and polite team. The same can be said of the office based team and the scaffolding team and I think it's a great asset to have the scaffolding and solar all under one roof.

February 24, 2026
Unprompted review
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Reply from South East Solar & Electrical

Thank you so much for your wonderful review. We’re delighted to hear how pleased you are with your installation and the service you received from our team.

It’s great to know that both our installation crew and office team made such a positive impression, and we’ll be sure to pass on your kind comments to everyone involved — including our scaffolding team. Having everything managed under one roof is something we’re very proud of, so it’s fantastic to hear that you found this beneficial too.

Thank you again for choosing South East Solar and for taking the time to share your experience. We really appreciate your support.

Rated 5 out of 5 stars

Top service and a free gutter clean!…

The team installed solar panels on the 26th Feb 2026. Excellent service all round from the electrician who did the cable, battery and inverter installation. Very informative and offered advice. The panel installation team even cleaned out my guttering whilst on the scaffolding as I asked if I could use their ladder to go up onto the scafgold to do so. They did it for me instead. Top service from all of the South East Solar team. Many thanks David Allen

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, efficient service. The whole process was seamless. A special thanks to Amber, whose communication was second to none. She always responded promptly!

January 6, 2026
Unprompted review

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