Southend Dog Training Reviews 

1,800
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and ability to explain complex concepts clearly, making them feel heard and understood. The service provided is frequently described as excellent, with many appreciating the personalized approach that addresses individual dog needs and helps owners gain confidence. Reviewers highlight the positive user experience, noting significant improvements in their dogs' behavior and their own handling skills after just one session. However, some customers also noted issues with customer service regarding damaged product delivery, where a replacement was conditional on providing a video of the damaged item being discarded. Additionally, a few people felt that access to seminar downloads was not provided fairly and that some content did not adequately address dogs with trauma.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, knowledge, and... See more

Service

Customers had positive experiences with service, often praising the trainers for their compassionate and... See more

User experience

Clients share positive opinions on user experience, highlighting the helpfulness and knowledge of trainers... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and... See more

Product

Reviewers mention positive feedback about the product, with many customers reporting significant improvements... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a session with Aaron for our 6 months old Doberman who was scared/excited at seeing other dogs to the point it was embarrassing to take her out because of her breed and people think she is aggress... See more

Rated 5 out of 5 stars

Aaron came to my home for a 1:1 session and was very down to earth and realistic with what we can implement to get our dogs to thrive. Aaron took time with my blind old lady beagle who he wasn’t there... See more

Rated 5 out of 5 stars

Our session was with Aaron and words are just not enough to express our gratitude. We spent 2 hours learning, asking and walking away feeling a lot confident then we were before we got there. He liste... See more

Rated 5 out of 5 stars

Aaron Rogers & Hank were exactly what I needed. In fact everything... The initial consultation through to the reassurance offered when saying goodbye came from people that genuinely care. Im ver... See more


Company details

  1. Dog Trainer
  2. Food Producer
  3. Pet Store

Written by the company

Southend Dog Training - Online Dog Training - Worldwide Advice


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.9

All reviews

(1,800)

119 reviews in the last 12 months

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Rated 5 out of 5 stars

Zoom meeting for reactivity and separation anxiety

I had a 1 hour zoom meeting with Adam to discuss my 11 year old Jack Russell X Chihuahua mix's reactivity and separation anxiety. I had adopted him from an animal shelter in the US 5 years ago and felt like nothing worked for us. Adam was empathetic and smart, giving us easy, actionable changes to make. No complicated training sessions and lots of understanding when I needed clarification on Adam's advice. I could have talked to Adam for hours! Even within the first 24 hours we've all adjusted to a new way of doing things at home and out in the world. It will take time for our dog to fully conquer his anxiety, but we finally feel confident that we're on the right path.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

My session with Aaron today brilliant

My session with Aaron today brilliant. Really friendly and made us feel very comfortable and felt we could ask anything at all. I definitely learnt a few things, very informative yes highly recommend SDT xx

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Adam's guidance has been incredibly…

Adam's guidance has been incredibly beneficial, once more, in helping me manage my EBT challenges. I left with a constructive outcome and am committed to applying what I've learned. Big thanks, Carol.

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

Gratefully we have one dog who is…

Gratefully we have one dog who is lovely to walk on the lead, recall is on point and reactivity has almost gone, will keep up with the training and come back to you if we need more help, the art of attention and reactivity seminar were game changer for us. THANK YOU 😀

January 4, 2026
Unprompted review
Rated 5 out of 5 stars

Aaron was so amazing

Aaron was so friendly, professional and very knowledgeable!
He gave us so much insight into why my dogs Khaleesi and Rocco were reactive.
He gave us the knowledge and ability to continue their training with a better advantage. The change in their reactivity and walking was transformed in a few hours. My dogs really liked him as well which was lovely to see. We left so happy and so thankful for all the help. We are now so excited to take our dogs out in public settings. We know there is a lot of work to do, but Aaron has explained everything so well that we feel confident that they will be happier on walks and we will be more relaxed. Amazing!! And we could purchase necessary items on the day which was fantastic!!

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Practical and clear help and guidance

Aaron really listened to our issues and provided clear and practical steps for us to take forwards with our dog. We left the session with a lot more confidence in how to handle tricky situations. It was money and time very well spent.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

Lola took to Aaron immediately

Lola took to Aaron immediately, he was calm and assertive with her, I could feel she was very relaxed with him. Seeing as Lola has a very aggressive nature towards most men I was very surprised.
He showed me where I was going wrong when I have Lola on the lead, he was very informative about dogs especially Lola's breed. (Rottweiler) I would definitely recommend Southend dog training to anyone who needs advice or assistance with their dog.
Chris Jenkins

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Aaron was brilliant

Aaron was brilliant! He gave us the skills we need to move our Rottweiler to the next level. He also gave us reassurance that Bear is still trainable at 2 years and 5 months and not a lost cause.
We have confidence and a different framework to work with that suits him as a rescue that's been with us for 18 months not a rescue that has just arrived with us. We will be booking in to see him after we've implemented his advice.

December 16, 2025
Unprompted review
Rated 5 out of 5 stars

We are so grateful for Sophie and…

We are so grateful for Sophie and the incredible work she’s done with our dog, Gus. When we first reached out, we were struggling with his walking, reactivity to other dogs, and his recall. Sophie approached every session with patience, kindness, and a deep understanding of canine behavior.

Her guidance made such a difference, Gus is now so much more relaxed on walks, his reactivity has noticeably decreased, and his recall has improved tremendously. She not only worked with Gus, but also taught us how to better understand and support him, which has made our bond even stronger.

Sophie is professional, reliable, and genuinely cares about the dogs and families she helps. We couldn’t recommend her highly enough to anyone looking for compassionate and effective dog training support.

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Aaron did a fantastic job helping me…

Aaron did a fantastic job helping me understand exactly what was happening with my boy and how to help him going forward. I was so unbelievably happy to find out my boy isn't aggressive he just needs more guidance from me to navigate situations he might not be ready for!

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Great advice

Had a zoom call with Adam and came away with so much information.
Felt like he understood exactly where we needed direction and gave great advice on what we needed to do to change.
We put it into practice that day and saw the changes we wanted immediately.
Thank you so much!

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

a quick review about insurance comparison

Just wanted to do a quick review about the ability to compare insurance using Southend dog training link. I managed to make a decent saving on my 8 year old schnauzers policy without losing any of the benefits. It’s definitely worth using their comparison link.

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Aaron is the absolute best!

Aaron is the absolute best!! He is a kind man. Responds to questions or concerns quickly. He truly wants the best for the dogs and the owners.

November 23, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely great session with Aaron

Absolutely great session with Aaron. He talked us through absolutely everything we needed to know for this stage in our puppy’s development, showed us techniques and took the time to answer all of our hundreds of questions. He was patient and so good with our puppy. I definitely recommend him.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Happy dog

I have always received amazing customer care my dog is so much happier all thanks to the amazing staff who are always available for on going support

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Genuine and honest training advice

I felt listened to and that all of the issues I had with Chester were addressed and explained in a way that I as a first time dog owner could understand. I came away from this session feeling much better about training Chester. Aaron took his time and pointed out behaviours and how to overcome these. Honestly I am so grateful for today’s experience

November 18, 2025
Unprompted review

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