South London Movers Ltd Reviews 

330
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being courteous, helpful, and professional, making interactions pleasant and efficient. Many highlight the team's friendly demeanor, efficiency, and ability to handle challenging situations with ease. The service provided is frequently described as seamless and well-managed, ensuring a smooth process from start to finish. People consistently note that the company transforms potentially stressful moving experiences into calm and easy ones. Reviewers appreciate the careful handling of belongings and the proactive approach of the teams, often going above and beyond expectations. This dedication, combined with clear communication from the office staff, contributes to an overall highly positive user experience.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, efficiency, and... See more

Service

Customers had positive experiences with service, consistently praising the professionalism and efficiency of... See more

User experience

Users describe positive interactions with the overall experience, with many finding it calm, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Removers, Aaron and his team, arrived on time, were very courteous and helpful throughout , and despite having to climb and descend 4 flights of stairs to/ from 4th floor flat with no lift, all on a... See more

Rated 5 out of 5 stars

I had the pleasure of meeting Tom & Ken when they packed and moved my belongings to storage whilst my house was being repaired. They were both really friendly and helpful and took great care of my thi... See more

Rated 5 out of 5 stars

What made our experience a really good one with SLM was Sam & little Jamie. Punctuality spot on and turned up on time either end. Both very courteous and they felt like part of the family. They'r... See more

Rated 5 out of 5 stars

We used SLM for our move from Twickenham to Christchurch and also used their packing service the day before the move. Aaron, Nick and Holby were brilliant, incredibly quick and efficient. They got on... See more


Company details

  1. Moving Company
  2. Moving and Storage Service
  3. Storage Facility

Written by the company

South London Movers is a bespoke removals service tailored to the needs of London residents. We specialise in moves within Greater London as well as nationally. You’ll find our vans in the Highlands of Scotland as well as the calm countryside in Cornwall. Our unique approach means you will have one project manager as a point of contact for your entire move. This individual will be a member of our team with over 20 years of experience in making swift and safe removals a reality. We like to keep things simple when moving your treasured possessions, so we offer comprehensive services including an optional packing service and storage facilities. We’re proud to move small, large and precious loads with equal care and attention and like to think it shows in our 100% satisfaction rate. Our reputation and referrals within London and Surrey prove that we’re a concentrated team with a shared passion for helping people save time and money when moving home.


Contact info

5.0

Excellent

TrustScore 5 out of 5

330 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(330)

40 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding

Aaron, Nic and the whole team were absolutely fantastic - they went above and beyond to move the items we have, where I'm sure a lot of other companies would have simply refused to do some of the pieces. They somehow managed to keep a smile on their faces throughout the day despite the long shift they had to put in. From day 1, the communication with South London Movers was excellent. We are so impressed, and frankly still can't work out how the team managed to do everything that they did. They even disassembled and reassembled a piece of furniture that is ridiculously elaborate, which we thought we'd have to leave behind. We can't thank them enough for getting it all done for us!

July 24, 2024
Unprompted review
Rated 5 out of 5 stars

Thoroughly recommend South London Movers

South London Movers were great from initial survey/quote down to safe delivery of the very last box in a complicated job that involved moving us, our furniture and belongings into a temporary rental and storage and then moving everything back 6 months later. Everyone in the team was great, not a thing broken and 100% reliable. Thoroughly recommend them.

July 3, 2024
Rated 5 out of 5 stars

Highly recommend

Excellent communication, they helped organising the move since the very first contact. During the move day they were on time, fast and super kind.

July 5, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant. The times were bang on time, worked insanely quickly and were polite and diligent. Couldn’t recommend them more highly.

June 13, 2024
Rated 5 out of 5 stars

Nothing was too much trouble

From the site survey with Barry we were immediately put at ease and felt that this was the right company for us. The team on the day were fantastic - so helpful and incredibly hardworking. We had some difficult bits of furniture to manoeuvre but nothing was too much trouble. Nick, Chris, Sean, Norbert and Barbara are all highly recommended.

April 30, 2024
Rated 5 out of 5 stars

Great service

The movers were super helpful, friendly, and patient, despite the moving out process being particularly tricky due to narrow staircases etc. Would definitely recommend to others!

May 7, 2024
Unprompted review
Rated 5 out of 5 stars

Great Job

All aspects of the engagement were first class. Cassie and the team were excellent and did exactly what they said they would. Removal men were super helpful.

April 16, 2024
Rated 5 out of 5 stars

Stress free move.

From Nick coming to quote and Cassie in the office we were well informed and prepared for the day of our move.
Aron and his team of movers over the 2 days that we moved were excellent, no job too heavy or cumbersome! A stressful 2 days made so much better.
And they collected the boxes when I was finished unpacking, which was super helpful.
I would highly recommend South London Movers.

April 16, 2024
Rated 5 out of 5 stars

It was a great experience with South…

It was a great experience with South London Movers! They were on time, professional, very efficient, helpful, friendly and flexible! This is our 7th move and we can guarantee that it was the smoothest because of the impeccable team. Highly recommended

April 15, 2024
Unprompted review
Rated 5 out of 5 stars

Professional, personalised service

South London Movers moved us out of our house into storage. Really great experience from the start - right from the initial enquiry. Felt like a really personalised service throughout. Made us feel confident that the move was all in hand when we had a thousand other things to manage! The move crew were excellent; professional, friendly and careful.

March 20, 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, very efficient removal, helpful and friendly, cannot rate them highly enough, I would recommend them 100 per cent.

March 14, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look