From the inital sign up process, through children becoming adults, and moving house, I've always found the phone gets answered by a real person who cares. The service feels very personalised - rare t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We have been customers of Sovereign Health for over 50 years!!! An excellent service otherwise we wouldn't have stayed customers all those years. Claims are dealt with speedily and efficiently. Wel... See more
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Visited dentist, submitted receipt on line, had a response via email to acknowledge receipt and then another email to say payment was in my bank account, all in the same day. Cannot get any quicker... See more
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I can’t fault the fabulous Sovereign Health Care! I have been with them for many years now (30+)! They’ve seen me through two pregnancies and helped with so many dental and opticians costs. The clai... See more
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Company details
Written by the company
Sovereign Health Care has been making health care more affordable for over 150 years. Today, Sovereign Health Care is one of the UK’s leading cash plan providers, and it still stands by the original principle of a hospital fund – to support people when they need to access health care.
Contact info
2nd Floor, West Wing, The Waterfront, Salts Mill Road, Shipley, Bradford, BD17 7EZ, Bradford, United Kingdom
- 01274 841130
- help@sovereignhealthcare.co.uk
- sovereignhealthcare.co.uk
4.8
Excellent
5K reviews
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Prompt payment
Prompt payment. Only hiccup was email arriving saying Sovereign would not pay the claim. I rang and was told this just applied to the overnight in A and E not the 13 days on the ward.
August 19, 2026
Reply from Sovereign Health Care
Hi Susan, we appreciate your feedback and are glad to hear that you received a prompt payment to your claim. Thank you for your review.
Best wishes, The Sovereign Team.
Everything is easy to understand
Everything is easy to understand, and easy to claim. The whole process is simple to follow and i was updated throughout.
August 20, 2026
Reply from Sovereign Health Care
Hi Fran, we're pleased to hear that you found the claim process simple to follow and that you were kept updated throughout. Thank you for your review!
Best wishes, The Sovereign Team.
It's a hassle free when it come to the…
It's a hassle free when it come to the claim fantastic company great service 👍
August 20, 2026
Reply from Sovereign Health Care
Hi Sami, we're happy to hear that you found our claims process to be hassle-free and our service fantastic. Thank you for your review!
Best wishes, The Sovereign Team.
Easy to understand a send receipt would…
Easy to understand a send receipt would you again. Claim was quick once got email to say was getting ££
August 19, 2026
Reply from Sovereign Health Care
Hi Lynn, we're happy to hear you found it easy to understand how to send your receipt and that your claim was quick. Thank you for your review!
Best wishes, The Sovereign Team.
Reply from Sovereign Health Care
Hi John, thank you for your review. We're pleased to know that you experienced a quick payment and found our staff to be helpful.
Best wishes, The Sovereign Team.
Excellent service with continuity start to finish with same person
I spoke to Sam and she dealt with my enquiry and my claim (including sorting why it had been rejected) the whole way through . She was excellent. The claim was paid within a few days. No stress involved!
August 20, 2026
Reply from Sovereign Health Care
Hi Angela, we're delighted to hear about your positive experience and that Sam provided such excellent support throughout your claim process. We'll pass your feedback along! Thank you for your review!
Best wishes, The Sovereign Team.
Very simple and quick claim process
August 20, 2026
Reply from Sovereign Health Care
Hi Debbie, we're happy to hear that you found our claims process to be straightforward and efficient. Thank you for your review.
Best wishes, The Sovereign Team.
Had this plan a while through work and…
Had this plan a while through work and what a bit of peace of mind it is, made a claim on line and it was sorted within a week. Im happy with my plan and I don't notice the money come out of my wage.
Highly recommended service indeed.
August 20, 2026
Reply from Sovereign Health Care
Hi Rebecca, we're pleased to hear that our cash plan has provided you with such peace of mind. It's wonderful to know that your online claim was sorted so quickly and efficiently. Thank you for your recommendation!
Best wishes, The Sovereign Team.
Very professional
Very professional. Easy to fill out online form and got a quick response and payment.
August 20, 2026
Reply from Sovereign Health Care
Hi Michael, we're pleased to hear that you found the online form easy to complete, resulting in a quick response and payment. Thank you for your review.
Best wishes, The Sovereign Team.
Reply from Sovereign Health Care
Hi Eileen, we're happy to hear we could assist with your mum's hospital stay so quickly. We appreciate your kind words.
Best wishes, The Sovereign Team.
Easy form to fill in re applying for…
Easy form to fill in re applying for dental entitlement
Prompt payment
August 19, 2026
Reply from Sovereign Health Care
Hi Julie, we're pleased to hear that you found the application process easy and that the payment was prompt. We appreciate your positive feedback!
Best wishes, The Sovereign Team.
Very rapid response
August 19, 2026
Reply from Sovereign Health Care
Hi there, we're pleased to hear you received a rapid response. Thank you for taking the time to leave your review.
Best wishes, The Sovereign Team.
Very easy to use excellent service
August 19, 2026
Reply from Sovereign Health Care
Hi Peter, it's fantastic to hear that you found our service so easy to use and excellent. Thank you for taking the time to share your feedback.
Best wishes, The Sovereign Team.
Reply from Sovereign Health Care
Hi John, this is great to hear. Thank you for taking the time to leave your feedback.
Best wishes, The Sovereign Team.
Excellent
Quick and efficient service. Money in my bank with in a matter of days. Would highly recommend this company
August 19, 2026
Reply from Sovereign Health Care
Hi Jeanette, we're happy to hear that you received a quick and efficient service, and that your funds were in your bank within a matter of days. Thank you for your recommendation!
Best wishes, The Sovereign Team.
Reply from Sovereign Health Care
Hi Maureen, we're pleased to hear that your claim was processed promptly and that you received excellent service. Thank you for your review.
Best wishes, The Sovereign Team.
Reply from Sovereign Health Care
Hi Michael, we're happy to hear that our response to your claim was quick. Thank you for taking the time to leave your review.
Best wishes, The Sovereign Team.
Good service everybody happy to help…
Good service everybody happy to help and it’s easy online to understand
August 19, 2026
Reply from Sovereign Health Care
Hi Karen, it's great to hear that you had a positive experience with our service and found our online platform easy to navigate. Thank you for your review.
Best wishes, The Sovereign Team.
Reply from Sovereign Health Care
Hi Roger, we're happy to hear that you experienced a quick response and that your claim was paid as expected. Thank you for your review.
Best wishes, The Sovereign Team.
Great heath care company
Great heath care company, every time the process has been smooth and quick.
August 12, 2026
Reply from Sovereign Health Care
Hi Manuela, we're pleased to hear that you find our services to be great and that the process has consistently been smooth and quick for you. Thank you for your review!
Best wishes, The Sovereign Team.
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