SP Documents Trade  Reviews 57

TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Really poor service. Initially I contacted them through WhatsApp and everything was very positive, responsive, and engaging. However, after I completed all the required forms and provided my ID, c... See more

Rated 5 out of 5 stars

Wow, we are beyond impressed with the service from SP Document Trade! We gave them our marriage certificate to obtain an underbridge marriage certificate, which typically takes 6 months at Home Affair... See more

Rated 5 out of 5 stars

I have had the most professional and expedited experience in dealing with SP Documents.How amazing it was knowing every step of the way, I was updated promptly.I couldn't believe how easy the process... See more

Rated 5 out of 5 stars

Thank you Sintiche for the most professional and quick service. Sintiche was always quick to reply to our many questions and kept us updated all the way through the process and even couriered the doc... See more

Company details

Written by the company

We offer different solutions to people residing within and Outside South African Boarders. SP Document Trade provides a total solution to all document requirements. We understand that “time is money” thus we have undertaken to alleviate document queuing from our customers lives. Providing outstanding customer service is our mission because taking care of customers is the key that drives and motivates us.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

57 reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Really poor service

Really poor service. Initially I contacted them through WhatsApp and everything was very positive, responsive, and engaging. However, after I completed all the required forms and provided my ID, communication completely stopped.

The team no longer responds to messages, despite me making it clear how urgent this process is. I have now lost a full week chasing updates and have simply been ignored.

Very frustrating experience and not the level of service I expected.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

I have used other Agencies before for…

I have used other Agencies before for documents but nothing beats SP Documents for their turnaround times - I received my Police Clearance Certificate super quickly - I thoroughly recommend this company to anybody who needs assistance with important documents - thank you Sintiche for your great service!!

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

Efficient services!!

My sister and I needed various documents authenticated and notarized for overseas job requirements and Sintiche was quick to assist us. Great service that I would recommend to anyone.

March 26, 2026
Unprompted review
SP Documents Trade  logo

Reply from SP Documents Trade

Thank you for using our services!!

Rated 2 out of 5 stars

Their prices are absolutely exorbitant

Their prices are absolutely exorbitant. Might be worth it if you are in another country. Definitely not when in SA.
An unabridged certificate costs R75 at home affairs, they charge - Unabridged Birth Certificate:

7 working days: R3,500.00 per application

14 working days: R3,175.00 per application

21 working days: R2,800.00 per application

April 2, 2026
Unprompted review
SP Documents Trade  logo

Reply from SP Documents Trade

Good evening, Happy Easter!!! Please note if you would not mind me responding to your REVIEW, why did you not go to home affairs in the first place? Why contact us and then come and leave a review which has no relevance to our services as we did not even assist you?
REVIEWS as left due to bad services received or good services received not just because our cost doesn't meet your budget.
ALSO NOTE WE ARE NOT THE GOVERMENT, WE ARE AGENTS WHO ASSIST CLIENTS ALL AROUND THE COUNTRY WITH APPLYING AND OBTAINING ON THEIR BEHALF.
Please note my attorney will be in contact with you if the post is not removed within 24hours.

Rated 5 out of 5 stars

Excellent service

Excellent service. Documents we sent were processed within a day! Communication was excellent. Thank you very much for your help sintiche 🌸

March 19, 2026
Unprompted review
SP Documents Trade  logo

Reply from SP Documents Trade

Thank you for using our services !!

Rated 5 out of 5 stars

Excellent service

Excellent service. Sintiche is professional and my documents were always delivered on time.

March 10, 2026
Unprompted review
SP Documents Trade  logo

Reply from SP Documents Trade

Thank you for using our services!!

Rated 5 out of 5 stars

Delivered as promised

I recently used SP Documents for my unabridged birth certificate. Whilst I had concerns during the process because I hadn't heard from them, SP Documents had, in fact, emailed me and tried to contact me with a status update. My certificate is on its way to me, which means I will receive it in Australia within 3 weeks of applying for it - an incredible turnaround! SP Documents is an extremely professional, responsive company who clearly take pride in the service that they deliver - and they do deliver! Thank you SP Documents for your help and patience with what must have been technology glitches. An absolutely amazing service which I highly recommend.

February 25, 2026
Unprompted review
SP Documents Trade  logo

Reply from SP Documents Trade

Good day Michelle, Trust you are well. Please note that your certificate have been completed and has been shipped to you, please note that the email was mailed to you and we did not receive a response as yet. Please note we have also contacted the number +27 82 457 9788 and the number does not even ring, please read your email and kindly revert back ASAP. Also note that We did inform you of my medical procedure which was done and due to that I was not able to drive for a few days, please also provide your banking details for us to refund you with the amount which exceeded your time frame. We are never late with any of our client's work, and this was only delayed as I could not drive and I am the only person working in my own company.

Rated 5 out of 5 stars

Efficient, professional & friendly

I applied for a Unabridged Birth Certificate + Apostille with SP Documents. I am very impressed with the efficiency, speed, and above all kind and professional service. Thank you SP Documents!

November 25, 2025
Unprompted review
Rated 5 out of 5 stars

This is our third time using SP…

This is our third time using SP Document, and we couldn’t be happier with the service! They are consistently reliable, trustworthy, and go above and beyond to exceed expectations every time. A huge thank you to the SP Document team for their outstanding work! This time we needed help from overseas, and the same quick service was delivered. Highly recommend! Thank you, Sintiche

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Impeccable Service

I am extremely impressed with the prompt service received from Sintiche. I opted for a 7 Day UBC & a courier service to the UK. All my expectations were met right on time. Communication & status was updated professionally by Sintiche. Today my son received his UBC in the UK. I am truly grateful. SP Document Trade is also much more affordable than the other Document service companies I had contacted. I will honestly recommend this company 1000%, their service is impeccable!!

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience (multiple times).

SP Documents Trade have been used by my family and I on several occasions and i refer many clients to their services, mostly for South African police clearance certificates, as well as applications for birth certificates. There has never been any problems, our requests have been attended to efficiently and documents received on time. Sintiche always goes the extra mile and it's a pleasure working with her.

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Most efficient , Professional and fast service!

I am so grateful that I have stumbled upon SP Documents Trade ( Sintiche) when I searched for a trusted company to do my Police Clearance certificate , plus Apostille from DIRCO.

These days you don't know if you can trust anyone with a copy of your passport AND a copy of your fingerprints! So, I was reading almost all reviews on different platforms on mostly the Companies used by almost all South Africans that live abroad. Sadly not all was positive remarks on these companies.
That is when I stumbled upon Sintiche´s company.

ALL reviews were positive and all were praising her for her quick and efficient work. So..I decided to trust and use SP Documents Trade. So glad I did!!

I cannot praise her work enough, as she has managed to get me my PCC and specially the Apostille, in a very short time ! ( We all know how slow these procedures can be in SA) and PCC´s are only valued for a couple of months :-( So I was very relieved that I could hand in this document before the final due date.

Her service was not only fast, but also her quick response on email requests to her. Her DHL package arrived today and even there her professional work shows. Neatly packed , with extra care.

Thank you so much for your work! I will surely refer your service here in Austria.

July 28, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely Outstanding Service – Sintiche is a Miracle Worker!

I can’t recommend Sintiche at SP Documents highly enough! After years of struggling to get my unabridged birth certificate, she achieved what had felt impossible — and did so with unbelievable speed, professionalism, and care.

I opted for the 7-day turnaround service, and to my surprise, Sintiche got it done in just 5 days. Not only that, but when I later requested an apostille, she had that finalized in just 2 days. Every step of the way, she was clear, responsive, and totally on top of the process — keeping me informed and giving me complete confidence that I was in the best possible hands.

What truly sets her apart is her dedication. She goes above and beyond, not just delivering results but doing so with genuine kindness and attention to detail. I’m incredibly grateful for her support and can't thank her enough for what she made possible.

If you need help with South African documents, don't hesitate — Sintiche is exceptional.

June 2, 2025
Unprompted review

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