SCAM! FAKE COMPANY, ROBBERS! Can't call their number its "restricted". I've written 5 emails, no reply. FAKE!!!!!!!!!!!!!
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I don’t know if this real. But it is scary to say from the reviewers that this is a scam. I ordered the product and found out it is not the genuine spider site and the place to go is the site from in... See more
I placed an online order December 16. I email the company to request my $270 refund. Not only do they charge a 6.9% fee plus $1 to cancel order cancellation due to the fee incurred by their paym... See more
The sizing guide on the sp5der hoodie website was very accurate. My spider hoodie fits perfectly, and the size chart was really helpful.
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SCAM
SCAM! FAKE COMPANY, ROBBERS! Can't call their number its "restricted". I've written 5 emails, no reply. FAKE!!!!!!!!!!!!!
Perfect fit
Perfect fit, fast delivery will recommend, will buy from again. I love sp5der hoodies.
Amazing Customer Service
I want to express my heartfelt thanks for the exceptional service I received while purchasing a hoodie for my son in Brazil.
Living in the USA, I ordered online, hoping to have it delivered to a friend traveling to Brazil that weekend. After realizing it wouldn't arrive in time, I contacted Sp5der Hoodie customer support. Alex promptly responded, arranging shipment from Singapore to ensure delivery by June 21st, upgrading it to express at no cost. The hoodie arrived on June 19th, two days early, and my son loved it!
Sp5der Hoodie team's professionalism, empathy, and proactive approach exceeded my expectations. This experience has inspired me to share the power of outstanding customer service with my colleagues. Sp5der Hoodie truly exemplifies going the extra mile for customers.
Thank you all for Sp5der Hoodie attention and dedication. My son is delighted, and I'm thoroughly satisfied with the experience.
Best regards, Caetano
The sizing guide on the sp5der hoodie…
The sizing guide on the sp5der hoodie website was very accurate. My spider hoodie fits perfectly, and the size chart was really helpful.
I've had my spyder hoodie for a few…
I've had my spyder hoodie for a few months now, and it still looks new. It's very durable and holds up well in the wash.
Got my hoodie in time (original)
Got my hoodie in time, original product, no complains
This website is not real
This website is not real. The phone number and address are fake.
High price/low quality/sizing issues NO REFUNDS!
High priced low quality merchandise. My son wanted several of these hoodies for Christmas. Took forever to receive and when they arrived found that the sizing is not uniform from piece to piece (hoodies) although each was same size large. Some run much larger while others run much smaller even though all Size L. Company will not issue refund for size as they claim all merchandise follows “international sizing” that is published. well i am here to tell you a size L can run small or too big. - def not uniform. refused to let me return or exchange. In fact - has not responded to repeated emails. now i stuck with $700 worth of poor quality hoodies. They are nothing special. certainly not worth over $200ea. total rip off! DO NOT BUY FROM THIS SELLER!!!
It’s scam
I paid over $375.00 for bad material and it came faded. Very bad customer service and return policy in 3 days by the time we contacted the company the 3 days are over.
ordered a spider hoodie on Dec 1st
ordered a spider hoodie on Dec 1st. it is now jan 18th and never received it. Have tried numerous times to communicate with no success. Took my money and ran
I ordered a Sp5der Tracksuit for myself…
I ordered a Sp5der Tracksuit for myself and my friend. We're both impressed with the quality and design.
A bit difficult to order from Canada, but overall I’m pretty satisfied
Took 4 separate times trying to order before it finally went through, including a cancellation with no explanation, so the experience made me very leery, but eventually I got a human on the other end of the email and it was all sorted out. Have it to my son for Christmas, and he’s absolutely ecstatic!
Sent the wrong size for a Christmas…
Sent the wrong size for a Christmas gift and no response to my email yet.
Do not place a order with this site
I placed an online order December 16. I email the company to request my $270 refund.
Not only do they charge a 6.9% fee plus $1 to cancel order cancellation due to the fee incurred by their payment gateway. This company policy is not the customers #1 priority.
Consumer be sure to read the refund and exchange policy as well as the shipping policy and please pay attention to the reviews. I hope this truly helps someone.
I ordered a Sp5der T-shirt as a gift
I ordered a Sp5der T-shirt as a gift, and the recipient was thrilled with the quality.
I never received my shirt
Spider Hoodies are my new everyday…
Spider Hoodies are my new everyday wear. I wear them every day.
This is clearly a fake hoodie
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