Spacegoods Reviews 

10,069
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,962 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service and note that products always arrive securely packaged in perfect condition. Consumers genuinely enjoy the delicious flavors, noting a very noticeable boost in daily energy, focus, and overall well-being. Additionally, buyers always appreciate the helpful customer support team whenever assistance is needed with their purchases. However, some customers also noted challenges regarding subscription terms and billing cycles. A few people experienced frustrating difficulties with managing their online accounts or stopping subsequent shipments after their initial purchase.

What people talk about most

Quality

Reviewers highlight positive aspects of quality, noting that the drinks taste great, dissolve well, and... See more

Delivery service

Customers had positive experiences with delivery service expressing widespread satisfaction regarding speed... See more

Order

Consumers find order experiences to be mixed, as some reviewers praised the quick shipping, simple purchasing... See more

Customer service

Clients share positive opinions on customer service, highlighting prompt responses, helpful staff, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The main point is that it tastes great, like an expensive coffee from a coffee shop. The healthier aspects are nothing if you don’t drink it, the Rainbow dust is so easily made with the measuring spo... See more

Company replied

Rated 5 out of 5 stars

Great company, great product! Actually enjoy the taste more than my standard morning coffee which was always my morning lifeline! Now I feel like I'm getting my caffeine and all the other added benefi... See more

Company replied

Rated 5 out of 5 stars

Fast delivery, well packaged. Went for the caramel coffee and it's nice, seems to be doing the job. Didn't like the night one (chocolate), I'll try it again but just think I don't like the taste. Also... See more

Company replied

Rated 5 out of 5 stars

The order was shipped quickly and arrived well packaged in perfect condition. The product I bought (Astro) makes a very pleasant, relaxing mug of hot chocolate. I don't know for absolute certainty i... See more

Company replied


Company details

  1. Vitamin and Supplements Store
  2. also in
  3. Coffee Shop
  4. Fitness and Nutrition Service
  5. Mental Health Service

Written by the company

Unlock your full potential with our potent all-in-one mushroom & adaptogenic blends that support energy, focus, and mental clarity.

Our satisfaction guarantee ✅

60-day money back guarantee

We're so confident that you'll love our products, that we offer a 60-day money back guarantee - don't love it? It's on us!

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(10,069)

2,770 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Spacegoods were excellent to deal with

Spacegoods were excellent to deal with, very attentive and understanding when I had a few issues. They were prompt mannerly amd refunded me without a glitch which I really appreciated. Thankyou again Kim & the Spacegood team. 🙏🍂🧡💛

October 14, 2026
Unprompted review
Spacegoods logo

Reply from Spacegoods

Thanks so much for this review Angela!

We really appreciate it 🍄✨

Rated 5 out of 5 stars

I love the unique flavour

I love the unique flavour, and do feel some benefits.

As someone who suffers from chronic fatigue, it does seem to help a bit.

It's not by any means a cure all, but i have felt a difference in my energy, and although it's not treated my condition, it's given me some benefits to my energy and wellbeing, so in my eyes, it's worth it.

October 16, 2026
Unprompted review
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Reply from Spacegoods

Thanks so much for this review Jason!

We really appreciate it 🍄✨

Rated 4 out of 5 stars

Buying it was so simple a few clocks…

Buying it was so simple a few clocks and its done. Hardest part was choosing what flavour you wanted. I went for hot chocolate. It's not the greatest tasting drink but it was ok. Im having a cup daily before work, only just started so still early but lets see where it goes. If it works ill be ordering more and maybe a different flavour.

October 15, 2026
Unprompted review
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Reply from Spacegoods

Thanks so much for this feedback Peter!

We really appreciate it 🍄✨

Rated 5 out of 5 stars

Great starter kit

Great starter kit, delivered on time and the product it’s self is amazing

October 13, 2026
Unprompted review
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Reply from Spacegoods

Thanks so much for this review Michael!

We really appreciate it 🍄✨

Rated 5 out of 5 stars

Very quick delivery

Very quick delivery. Was not expecting the free gifts which came along with it. Tastes great. Literally like normal coffee. Very impressed!

October 15, 2026
Unprompted review
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Reply from Spacegoods

Thanks so much for this review Peter!

We really appreciate it 🍄✨

Rated 1 out of 5 stars

Trapped in a chatbot loop after being charged for a cancelled subscription

Avoid this company. I distinctly cancelled my subscription after my first order, yet Spacegoods charged me £29.00 without consent and shipped an unwanted product. My experience trying to resolve this has been a total nightmare.
Their support email feels entirely automated by an unhelpful chatbot that keeps going in circles, claiming it can't find my order details despite me providing the order number (#892494), billing address, and emails. To make matters worse, they told me to use their online return portal to get a refund, but the form gives an "Order not found" error and doesn't even work! I have a delivery I never wanted, money taken from my account, and absolutely no way to speak to a human to get a refund. Completely unacceptable customer service.
*response to reply: I cancelled the subscription the day I signed up to ensure it did not auto renew. I have a screenshot to evidence this! You took an unauthorised payment and sent out the product without consent then made it near impossible to cancel the subscription and contact anyone to help! I also have screenshots to prove the login link you've sent doesn't work as it doesn't show any orders or subscriptions.

October 13, 2026
Unprompted review
Spacegoods logo

Reply from Spacegoods

Hi Kalel, your subscription was started when you placed your first order and this was also noted in your confirmation email. You can login and manage this anytime here https://spacegoods.com/a/account/login

If you’d like to chat further, our team is always happy to help at support@spacegoods.com and responds within 24 hours.

Rated 5 out of 5 stars

Nice flavour and easy to drink with no…

Nice flavour and easy to drink with no strange taste or roughness, smooth and so far not getting the crash I normally get with coffee. I seem more focused and less tired even after only three days, happy I only done 14 day purchase so I can try other flavours.

October 15, 2026
Unprompted review
Spacegoods logo

Reply from Spacegoods

Thanks so much for this review Andrew!

We really appreciate it 🍄✨

Rated 5 out of 5 stars

Easy to make in the morning

Easy to make in the morning. First drink of the day. I always look forward it to get me started with a satisfying hot drink.

October 12, 2026
Unprompted review
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Reply from Spacegoods

Thanks so much for this review!

We really appreciate it 🍄✨

Rated 4 out of 5 stars

Good communication

Good communication

October 9, 2026
Unprompted review
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Reply from Spacegoods

Thanks so much for this feedback Mike!

We really appreciate it 🍄✨

Rated 4 out of 5 stars

Tried your coffee only for a week

Tried your coffee only for a week. I have been taking another brand for 3 months. To be honest, This week I have been getting the 2pm lag. Feeling lethargic! Will keep trying, however, if it continues, I will probably go back to the original brand.

October 15, 2026
Unprompted review
Spacegoods logo

Reply from Spacegoods

Thanks so much for this feedback Christopher!

We really appreciate it 🍄✨

Rated 5 out of 5 stars

Super nice product

Super nice product. Fantastic taste. Quick and easy delivery.
I just keep coming back for more.

October 5, 2026
Unprompted review
Spacegoods logo

Reply from Spacegoods

Thanks so much for this review Kenneth!

We really appreciate it 🍄✨

Rated 1 out of 5 stars

NO STARS

NO STARS. Would not recommend, customer service at its worst. Tried to cancel subscription order (I don’t remember signing up for) not long after an email sent saying thanks for your order. They still had the parcel and refused to cancel it, I also expressed that I no longer lived at the address. Spacegoods intentionally continued with the order knowing the order had not been collected and could have intercepted it. I am now going through my bank to recover my money and send evidence that I tried to cancel as soon as I was aware they charged me. The website would not let me delete my card details. Spacegoods did not send me a reminder email. I will be forwarding my dispute into Trading Standards as I tried to cancel the order and informed that I had changed address but Spacegoods still chose to send the order from their website. Royal Mail did not collect till late evening.

I took a screenshot after my email to cancel to show Spacegoods still held the goods and also a screenshot of when Royal Mail collected that evening to prove Spacegoods still had the order in there possession and could have either cancelled or redirected the order.

As for the products, I’ve tried the coffee, hot chocolate and the electrolytes drinks that I ordered over 3 months ago, they are ok in taste but I absolutely feel no difference or see any effects.

Poor Customer Services, AI generated responses which is the same as most of their responses to these reviews.

This company is not worth the headache in placing an order, IMO!

October 14, 2026
Unprompted review
Spacegoods logo

Reply from Spacegoods

Hi Sarah, your subscription was started when you placed your first order and this was also noted in your confirmation email. You can login and manage this anytime here https://spacegoods.com/a/account/login

If you’d like to chat further, our team is always happy to help at support@spacegoods.com and responds within 24 hours.

Rated 5 out of 5 stars

Great costumer service

Great costumer service

October 15, 2026
Unprompted review
Spacegoods logo

Reply from Spacegoods

Thanks so much for this review Neil!

We really appreciate it 🍄✨

Rated 5 out of 5 stars

Lovely coffee ive got a cup now

Lovely coffee ive got a cup now. My best instant drink of the day love the stuff. No more coffee in a jar for me now. Has to be decaffeinated as well.

October 15, 2026
Unprompted review
Spacegoods logo

Reply from Spacegoods

Thanks so much for this review Tony!

We really appreciate it 🍄✨

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