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3.3

Average

TrustScore 3.5 out of 5

9 reviews

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Rated 3 out of 5 stars

The product commercial seems great

The product commercial seems great!
The model advertised 3 x $29 and the purchase site says buy one get one free plus $6.99 shipping so, not sure what I will get if I buy this. Does not quite convince me if the fit is realistic.

October 2, 2024
Unprompted review
Rated 1 out of 5 stars

A similar experience

I had a similar problem to the other review writers here. I ordered two pairs of pants which came in a wildly different side than ordered. When I tried to return the pants they told me they’d refund me and to keep the pants. When I insisted they allow me to return them they were extremely rude and they told me I would have to pay to send them back to china. I do not know why I went ahead and did it but I recently received the package back…it never made it to them. Don’t order from this company.

June 21, 2024
Unprompted review
Rated 1 out of 5 stars

Merchandise never arrived, no refund, no answer.

This is a website that is very difficult to contact, never respond and no refund of your money. I ordered a pant and it arrives after 30 days. I ordered a second pair, never arrived and no money refunded. I ordered a third pair, still waiting. I don't recommend this place.

March 11, 2024
Unprompted review
Rated 1 out of 5 stars

Their return policy is a joke

Their return policy is a joke, of course they allow refunds but only on items that weren’t on sale. Well, everything is on sale. The items were terrible quality. I’m not even positive the top was sewn correctly, I didn’t know which hole my head was supposed to come out of. The jumpsuit was shinier than a glazed donut.

April 12, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

I was actually sent the wrong item and after contacting their customer service department, I was only offered an $8.00 refund on something that I paid over $40.00 for. That's a completely unacceptable way to handle their own mistake. The pants I ordered were the wrong color and the wrong size so they were completely unwearable anyway. The quality was extremely poor and not even worth the $40 to begin with.

April 8, 2024
Unprompted review
Rated 1 out of 5 stars

Terrible Refund Policy and no Refund Actually Issued

Their refund policy is vague on the website and they don’t tell you how to request a refund. I emailed customer support and it was routed to a personal Gmail address. As one other user mentioned, if you want a full refund you will need to ship it back to China and not from the California address it came from. You may as well take the partial refund they offer the second time around, but good luck even getting the refund. I can’t get a response.

I ordered based on their size chart, but the clothing I received was about two or three sizes too small. I wasn’t expecting quality clothes, but they were so cheap they didn’t have a bar code or style tag. Just a pair of pants thrown in a bag.

Please don’t order from this site.

April 2, 2024
Unprompted review
Rated 1 out of 5 stars

BUYER BEWARE

I ordered twice from this clothing site. They items are mailed from China and so it can take up to 3 months to receive. The first order I received was as ordered, although the size ran a little small. The second order was for 3 pants like the first order, all the same, just different colors. It took nearly 3 months to receive and all three items were NOT like the first order and not like the item shown in the photo. One item was a completely different size, one item was the wrong color and the third item wasn't the same style. When I contacted SPACEHY, they offered me a $25 refund (on a $120 order) and said I could keep the items. They items were of no use to me, and so I said I wanted a full refund as was advertised. I was then offered $35 and told that they items would have to be mailed back to China if I wanted to receive a full refund (they obviously know the cost of mailing to China).
So, buyer BEWARE, while the produce is well made, in my opinion you will NOT get what you ordered and it could be a costly decision

March 26, 2024
Unprompted review

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