SpareRoom Reviews 2,370

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 416 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the helpfulness and professionalism of the staff, noting their attentiveness and knowledge. Many people found the website user-friendly and dependable, appreciating the ease of navigation and the detailed search options, which saved them time. The customer service is consistently praised for being fast, friendly, and reliable, with quick response times and the availability of real human interaction. However, some customers also noted issues with the platform, mentioning that interactions felt fake or misleading, with some messages going unanswered. A few people experienced difficulties with identity verification and password resets, and some found the site not user-friendly, leading to wasted time.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, professionalism,... See more

Website

Reviewers highlight positive aspects of the website, often finding it user-friendly and effective for finding... See more

User experience

Customers had positive experiences with user experience, finding the app and website reliable, easy to... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness,... See more

Response time

Clients share positive opinions on response time. Many reviewers appreciate the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

SpareRoom makes a complicated process much less overbearing & has a great amount of options for finding exactly what you are comfortable with. Plus, they offer some unique options such as saving searc... See more

Rated 5 out of 5 stars

I signed up, made an Ad, sent out a couple inquiries, went to bed, and woke up the next morning to several messages from people wanting to rent me a room :) the 1st one actually worked out right aw... See more

Rated 5 out of 5 stars

I needed his opinion, input. He gave I wanted his personal input. Appreciated all he said. Gave him my permission to monitor my messages, give me ongoing input. I believe he is honest sincere want... See more

Rated 5 out of 5 stars

SpareRooms has been an excellent place for me to market and find a roommate with whom to share my home. Through my experiences, I've seen the site to be user-friendly and dependable, making the proces... See more


Company details

  1. Condominium Rental Agency
  2. Lodging

Written by the company

Find a room, sublet or roommate fast! Rooms for rent in roomshares across New York, Los Angeles, Boston, Chicago, Miami, Dallas, Seattle and the rest of the USA. Sign up and advertise your room today for free.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

Although it was difficult

Although it was difficult, I found the safe room I was looking for thanks to this application. I highly recommend it. If you are looking for a safe place, please choose profiles with verified identities and photos.

December 24, 2025
Rated 5 out of 5 stars

Extremely Versatile & Useful

SpareRoom makes a complicated process much less overbearing & has a great amount of options for finding exactly what you are comfortable with. Plus, they offer some unique options such as saving searches in great detail with notifications. That helps a lot to not only feel secure, but also keep track of a vast, curated search area.

December 5, 2025
Rated 5 out of 5 stars

Hello,

Hello,

Noah's response was prompt, thorough and very helpful. I would not hesitate to reach out to him/Spareroom.com in the future.

December 12, 2025
Rated 4 out of 5 stars

i give star 4 because ...

i give star 4 because there's not many people from my area but other than that. i got new roommate thank to this site. i will use again if he move out

December 7, 2025
Rated 5 out of 5 stars

MIRACLES.

EVERYTHING HAS BEEN SUCH A PROFOUND BLESSING AND AN ABSOLUTE MIRACLE.

I LOVE MR. ESPARZA AND ALL OF MY BEAUTIFUL FRIENDS SO VERY MUCH.

I LOVE MY WONDERFUL PARENTS SO VERY MUCH.

SINCERELY PETER

December 4, 2025
Rated 3 out of 5 stars

I still haven’t found anyone yet and…

I still haven’t found anyone yet and don’t know if these people real yet I haven’t found someone yet

December 1, 2025
SpareRoom logo

Reply from SpareRoom

Hi Andy, thank you for your feedback. We're sorry to hear this! We'd certainly like to help you to get the most out of your account and time on SpareRoom.com. Please get in touch with our Customer Service Team using customerservices@spareroom.com and they'll be happy to look over your account and give tips and advice to help! They're available 7 days a week.

Best wishes,

The SpareRoom Team

Rated 1 out of 5 stars

Misleading

I’ve been using this app to rent out a room, and at first it seemed promising because I received a lot of replies. But after paying attention, I realized almost every message is nearly identical, like copy-and-paste responses. It feels like the app is generating fake engagement just to keep users active.

Whenever I respond to these “interested” people, nobody ever replies back. Not a single conversation continues past the first message. It’s extremely suspicious and feels like a scam tactic to make you think your listing is getting real attention when it’s not.

This app needs to be more transparent about where these messages are coming from. Right now, the interactions feel fake and misleading. I wouldn’t recommend this platform

December 2, 2025
Unprompted review
SpareRoom logo

Reply from SpareRoom

Hi George,

We're sorry to hear you've not had as much response to your listing as you'd have liked.

At SpareRoom, we never create fake accounts to enquire to your ad. All messages you have received will be from real people enquiring about your room to rent. Our main priority is keeping people using the website safe, as well as ensuring non-genuine accounts are taken off the website, investing heavily in automated security filters and having a real team of moderators reviewing all content on the site. If you do wish to report anything to us however, you can do so by getting in touch with us via email.

We do also offer useful help and advice with your advertising! If you can contact us at team@spareroom.com, we'd be happy to help further.

Kind regards,
The SpareRoom Team

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