TRENDY DIRECT Reviews 

196
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Joke of a company. Ordered a battery never received it or a refund. Ryan Burton should not be in business as he clearly is not trustworthy. AVOID THIS COMPANY AT ALL COSTS

Rated 5 out of 5 stars

Ordered on the 19th, received my item on the 25th. A fair bit cheaper than other sellers so while delivery could be a bit quicker I can't complain at all. I was very sceptical given the experience... See more

Rated 2 out of 5 stars

UPDATE - After 4 weeks of no comms, the item I ordered turned up today! Still a pretty poor experience but maybe not all that bad after all ;) Original review - PLEASE HEED THE NEGATIVE REVIEWS, I... See more

Rated 5 out of 5 stars

Had the pleasure of speaking to Ryan who told me what part I needed for my hoover and the estimated delivery time. It has now arrived and they are true to the word when they say they are authentic a... See more

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2.9

Average

TrustScore 3 out of 5

196 reviews

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2.9

All reviews

(196)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good...

March 29, 2022
Unprompted review
TRENDY DIRECT logo

Reply from TRENDY DIRECT

Thank you for the positive feedback. We hope we have satisfied your needs.

Rated 5 out of 5 stars

Genuine parts and good service

Genuine parts and good service. The courier failed to deliver my items and the team were responsive and helped me get my order.

March 29, 2022
Unprompted review
TRENDY DIRECT logo

Reply from TRENDY DIRECT

Thank you for the positive feedback. We hope we have satisfied your needs.

Rated 5 out of 5 stars

My order shipped and was delivered…

My order shipped and was delivered faster than I expected.

March 29, 2022
Unprompted review
TRENDY DIRECT logo

Reply from TRENDY DIRECT

Thank you for the positive feedback. We hope we have satisfied your needs.

Rated 5 out of 5 stars

Genuine spare part that fits

Genuine spare part that fits - good to finally get this sorted after ordering the wrong part twice from a different retailer

- Carol

March 29, 2022
Unprompted review
TRENDY DIRECT logo

Reply from TRENDY DIRECT

Thank you for the positive feedback. We hope we have satisfied your needs.

Rated 5 out of 5 stars

Bought a new charger works great

Bought a new charger works great, the real deal.

March 29, 2022
Unprompted review
TRENDY DIRECT logo

Reply from TRENDY DIRECT

Thank you for the positive feedback. We hope we have satisfied your needs.

Rated 5 out of 5 stars

was recommended to spares hub by a…

was recommended to spares hub by a fellow associate of mine as I have been looking for the wand part at a reasonable price they exceeded expectations

March 29, 2022
Unprompted review
TRENDY DIRECT logo

Reply from TRENDY DIRECT

Thank you for the positive feedback. We hope we have satisfied your needs.

Rated 4 out of 5 stars

Should of been with my on Friday but…

Should of been with my on Friday but delivered on the Monday so I can’t complain as I do realise there are delays that happen in buying products online

March 29, 2022
Unprompted review
TRENDY DIRECT logo

Reply from TRENDY DIRECT

Thank you for the positive feedback. We hope we have satisfied your needs.

Rated 1 out of 5 stars

No contact, order missing

Same as others seem to be saying, I got half my order, emailed about the rest numerous times no reply at all. Will have to claim money back. AVOID THIS COMPANY.

March 26, 2022
Unprompted review
Rated 1 out of 5 stars

Avoid this company if you want to loose…

Avoid this company if you want to loose your money!!! Our order is over 2 WEEKS LATE!!!! despite website saying delivery within 5 days!

Numerous emails... no reply.

Called telephone number, straight to voicemail and NO return call

EVERY attempt to contact this company FAILS!

March 24, 2022
Unprompted review
Rated 1 out of 5 stars

AVOID

AVOID. Their contact number (a mobile) is always switched off. I paid £270.00 for goods and never received any confirmation or even an order number. Something is very wrong. I have disputed the charges with my credit card company.

March 24, 2022
Unprompted review

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