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Spark Finance plc Reviews 254

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and commitment to providing excellent service. Many highlight the clear communication, quick response times, and the staff's ability to simplify complex processes, making the overall experience smooth and stress-free. People appreciate the personalized approach and the genuine care shown in assisting with their funding needs. Conversely, a small portion of people felt dissatisfied with their experience, describing it as "rude" and using strong negative language to characterize the company.

What people talk about most

Staff

Consumers consistently report positive experiences with staff. Many reviewers praise individuals like... See more

Service

Customers consistently note positive experiences with service. Many reviewers highlight the professionalism... See more

Customer service

Customers had positive experiences with customer service. Many reviewers highlighted the outstanding support... See more

Response time

Users describe positive interactions with response times. Many customers praise the promptness and efficiency... See more

Based on these reviews

Rated 5 out of 5 stars

Mark Harris at Spark Finance is a gem to deal with. He keeps things simple, straightforward and has built a good working relationship with myself. He explains processes in an understandable way ens... See more

Company replied

Rated 5 out of 5 stars

I had a really great experience with Brandon. His customer service was excellent from start to finish. He was friendly, professional, and took the time to explain everything clearly without making it... See more

Company replied

Rated 5 out of 5 stars

Big shout out to Brandon he really helped out our company securing some funding. He was extremely helpful and patient with us and assisted us every step of the way. And the most important they were... See more

Company replied

Rated 5 out of 5 stars

amazing honestly it was a very rough ride with my situation but they found their way around it, they also helped my sister get funding within a week too. Would definitely recommend

Company replied

Rated 5 out of 5 stars

I had a great experience with Spark Finance, thanks to Finn. He sorted my funding out incredibly quickly and honestly went above and beyond. I was already an existing customer with another finance com... See more

Company replied

Rated 5 out of 5 stars

It was a pleasure working with Callum Pond at Spark Finance for the 1st time on our recent case. Having a friendly efficient broker makes all the difference to us as lenders when getting cases acros... See more

Company replied

Rated 5 out of 5 stars

Fantastic effort, world class, and Kyrelos went the extra mile for us. I dont write reviews lightly, however Kyrelos and the team at spark finance, are quite simply the best ive ever dealt with in my... See more

Company replied

Rated 5 out of 5 stars

Starting a new business is never easy, and access to finance can make or break those first steps. Spark Finance have been outstanding in supporting us—they’ve now helped us secure three loans to g... See more

Company replied

Rated 5 out of 5 stars

Mark kept in touch throughout the whole procedure. He was very quick to reply and proactive in his search for us. We really appreciate the time and efforts to secure our loan and will definitely use t... See more

Company replied

Rated 5 out of 5 stars

I really appreciated working with Brandon.he supplied a lot clear information and was able to answer my questions promptly. The whole application process was simple to understand and very quick.... See more

Company replied

Rated 5 out of 5 stars

Jacob Howard at Spark went above and beyond! Customer Service was 1st Class, communication was 1st Class and he's got a client for life! Well done and thank you for all your efforts!

Company replied

Rated 5 out of 5 stars

Brandon was very helpful in every step through out the application. He always called to see everything was ok with application and tried his best to get the funds as quick as I can. He was helpful in... See more

Company replied

Rated 5 out of 5 stars

Finn was great throughout the process of arranging a business loan. He made the process easy, by being transparent about what was required and when it was required. He always responded to emails and c... See more

Company replied

Rated 5 out of 5 stars

Highly experienced personal service was provided and at all times we were kept updated on developments. Always felt that Spark were doing their best for us. I would highly recommend.

Company replied

Rated 5 out of 5 stars

How to deal with money? Professional, fast, and effective. This is a brief description of Spark Finance plc. I highly recommend it, and I know what I'm talking about, as we've been working with th... See more

Company replied

Rated 5 out of 5 stars

Mr Brandon Conway … you are simply the best! Brandon has been outstanding throughout my application process. His professionalism, clarity, and commitment were evident at every stage, and he consiste... See more

Company replied

Rated 5 out of 5 stars

Kyrelos was superb in securing my company funding on 3 occasions. He was always clear, prompt and supportive. I cannot recommend Kyrelos and Spark highly enough and will be sure to work with them in t... See more

Company replied

Rated 5 out of 5 stars

I worked with Brandon Conway and he was exceptional. He was professional and friendly and really understood our needs. He worked very hard indeed to secure us the funds we needed for our business a... See more

Company replied

Rated 5 out of 5 stars

Could not recommend Finn more highly enough. Fantastic service and communication from start to finish. Was happy to answer 100 questions and always there for any support

Company replied

Rated 5 out of 5 stars

I dealt with Callum Pond and it was a seamless and very professional experience Callum couldn’t do enough to help me and because of that we will definitely be using Spark and Callum’s services again... See more

Company replied

Rated 5 out of 5 stars

Tobias was very prompt and helpful! I got all the information I needed, service I needed and everything got sorted in a couple of days. Very quick turnaround extremely effective.

Company replied

Rated 5 out of 5 stars

Mark was extremely helpful during all aspects of the loan experience. He explained everything very carefully and kept us right when signing the documents.

Company replied

Rated 5 out of 5 stars

Amazing service couldn’t recommend more got me finance needed and as a CiC company Mark was amazing so helpful , friendly and personable

Company replied

Rated 5 out of 5 stars

Mark was extremely helpful with securing our top up and made a seamless and smooth process throughout. We would recommend Spark without hesitation.

Company replied

Rated 5 out of 5 stars

Working with Tobi from Spark was a fantastic experience .The entire funding process was smooth and stress free.I highly recommend their service an Tobi for everyone. Many thanks ,Veronika

Company replied

Rated 5 out of 5 stars

I had an excellent experience with Kyrelos! From start to finish, the service was professional, prompt and genuinely helpful. He went above and beyond to ensure everything was handled smoothly and eff... See more

Company replied

Rated 5 out of 5 stars

Again Abi was able to help, Abi has been supporting me for a couple of years now and will be for many years to come, I will continue to recommend Abi to my business colleagues - thank you

Company replied

Rated 5 out of 5 stars

Brandon in Spark Finance dealt with my enquiry very professionally. It made it very easy . He is very helpful and understanding

Company replied

Rated 5 out of 5 stars

Brandon really cares about small businesses and has always been helpful and I look forward to using his services again!

Company replied

Rated 5 out of 5 stars

Outstanding service and support. Brandon understands our business objectives and it is great to work with someone who cares

Company replied

Rated 5 out of 5 stars

Brandon was really helpful with our requirements, and he did a great job helping us get the loan. Thank you, Spark Finance.

Company replied

Rated 5 out of 5 stars

Jacob was amazing, we weren't the easiest of customers, we kept changing our mind on different things but Jacob stuck with it and couldnt be more helpful.

Company replied

Rated 5 out of 5 stars

Perfect service, helped with everything from start to finish will definitely use again.

Company replied

Rated 5 out of 5 stars

Amazing company! Very helpful and fully understanding Couldn’t thank you enough Tobi

Company replied

Rated 5 out of 5 stars

Excellent service from Brendon , made everything easy , great company to deal with

Company replied

Rated 5 out of 5 stars

Brandon was very helpful, sorted out our funds with no hassle Excellent service Thanks Brandon

Company replied

Rated 5 out of 5 stars

We worked with Callum at Spark Finance to secure a business loan to support an acquisition and future growth, and the service was excellent throughout. From the outset, Callum understood exactl... See more

Company replied

Rated 5 out of 5 stars

The whole experience was pretty easy and quick. Finn was really helpful, patient, easy to communicate with and professional.

Company replied

Rated 5 out of 5 stars

Brandon has been really great and he helped me with everything thank you very much brandon for your help and your time

Company replied

Rated 5 out of 5 stars

great experience so easy to deal and very friendly and would defiantly recommend this company

Company replied

Rated 5 out of 5 stars

Outstanding support Kyrelos Khir is a professional with a wealth of knowledge he qualifies well and focuses on a great result for the client! I highly recommend this company This industry is full... See more

Company replied

Rated 5 out of 5 stars

Fast efficient service. Excellent communication and very competitive rates. Document sign to supplier purchase for asset finance within 24 hours. Highly reccomend.

Company replied

Rated 5 out of 5 stars

Excellent service, fast approval, transparent terms — truly reliable finance partner.

Company replied

Rated 5 out of 5 stars

Brandon Conway was really professional and supportive, we did not encounter any problems and he guided us all the way , his service was excellent and exceptional, I will definitely recommend him to an... See more

Company replied

Rated 5 out of 5 stars

Very efficient and quick service provided. Offered advice that was helpful for our business. Would recommend.

Company replied

Rated 1 out of 5 stars

Really disappointed & rude! Never called me back, always had to chase, went elsewhere and got sorted in 2 days.


Company details

  1. Alternative Financial Service
  2. Finance Broker

Written by the company

We are Spark, we are experts in navigating the financial markets for you. With a combination of technology and expert human support, we empower your business with financial solutions.


Contact info

Business Finance that puts you first.

Tech-driven award winning business funding specialists

4.9

Excellent

TrustScore 5 out of 5

254 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Professional and Quick

The process was quick, professional and effortless would happily use again. Callum did a great job.

March 26, 2025
Unprompted review
Spark Finance plc logo

Reply from Spark Finance plc

Thank you for your feedback and for choosing Spark! We're delighted Callum made the process easy for you!

Rated 5 out of 5 stars

Stephen was very helpful and kept me…

Stephen was very helpful and kept me updated through the whole process. He replied to every email throughly and all went smoothly.

March 14, 2025
Unprompted review
Spark Finance plc logo

Reply from Spark Finance plc

We're thrilled you had such a positive experience with Stephen, and for choosing Spark! Thank you for your kind feedback!

Rated 5 out of 5 stars

Great service, good support. Highly recommend

Spark were SO useful when I needed help and guided me through the whole process of sorting a loan. They explained everything in detail and Charlie called and emailed regularly to make sure I was OK and whether I needed any additional assistance.
Great service!!!

February 26, 2025
Unprompted review
Spark Finance plc logo

Reply from Spark Finance plc

Thank you so much for your kind words! We're thrilled you had such a positive experience with Charlie, and appreciate you choosing Spark Finance.

Rated 5 out of 5 stars

Brilliant service the team are prompt…

Brilliant service the team are prompt and straight to the point.

Nice straight forward process would highly recommend!

February 17, 2025
Unprompted review
Spark Finance plc logo

Reply from Spark Finance plc

Thank you for your feedback, Kaine! We're delighted you were happy with our services.

Rated 5 out of 5 stars

Very patient and helpful

Very patient and helpful. Made the whole experience very easy and stress free for us. Excellent communication skills, strongly recommend

January 13, 2025
Unprompted review
Spark Finance plc logo

Reply from Spark Finance plc

Thank you for choosing Spark Finance and for your feedback! We're delighted you had such a great experience working with us.

Rated 5 out of 5 stars

Charlie was amazing throughout the…

Charlie was amazing throughout the entire process! He responded quickly to all our queries and kept us informed every step of the way. His support and dedication made the experience smooth and stress-free. Highly recommend working with him!

October 25, 2024
Unprompted review
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Reply from Spark Finance plc

Thank you for your kind feedback! We're thrilled you had such a positive experience with Charlie, and we're happy you chose Spark Finance to help achieve your financial goals.

Rated 5 out of 5 stars

Mark was very helpful and really knows…

Mark was very helpful and really knows his stuff. This was far from a straight forward case but mark got completion in a timely professional manner. I would highly recommend.

September 30, 2024
Unprompted review
Spark Finance plc logo

Reply from Spark Finance plc

Thank you for choosing Spark Finance! We're glad Mark was able to help your business achieve the funding required.

Rated 5 out of 5 stars

I recently took a loan through them

I recently took a loan through them, and I couldn't be happier with my experience. From the moment I reached out, their team was incredibly helpful and responsive. The application process was straightforward, and they took the time to explain all the details, making sure I understood my options.

The interest rates were competitive, and I felt confident in my decision to move forward. What really stood out was their commitment to customer service; I never felt rushed or pressured, and they were always available to answer my questions.

Thanks to Charlie Lonkhurst, I was able to achieve my financial goals with ease. I highly recommend them to anyone in need of a loan!

September 25, 2024
Unprompted review
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Reply from Spark Finance plc

Thank you for your kind words! We're thrilled you had such a positive experience with Spark Finance, and we're happy you chose us to help achieve your financial goals. We’ll be sure to pass your appreciation along to Charlie Lonkhurst and the team!

Rated 5 out of 5 stars

Mark was fantastic

Mark was fantastic, really help guiding me through the process, i highly recommend Marks services if you are in the market for new venture Funding

August 21, 2024
Unprompted review
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Reply from Spark Finance plc

Thank you for choosing Spark Finance, Neil! Mark is delighted with your feedback.

Rated 5 out of 5 stars

A pleasure to deal with

Quick turnaround and very user friendly. Finn and Mark were a pleasure to deal with.

July 30, 2024
Unprompted review
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Reply from Spark Finance plc

Mark and Finn are delighted with your feedback, Liam. Thank you for choosing Spark Finance!

Rated 5 out of 5 stars

Highly Recommend

Mark was fantastic, his communication has been brilliant from start to finish. Really appreciate your help Mark !

July 17, 2024
Unprompted review
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Reply from Spark Finance plc

Thank you for your feedback, Laura! Mark is thrilled with your kind words. We appreciate you choosing Spark Finance!

Rated 4 out of 5 stars

Spark Finance

Mark Harris was very helpful and quick to react to any questions.

July 12, 2024
Unprompted review
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Reply from Spark Finance plc

Thank you for feedback, Gary, and for choosing Spark Finance!

Rated 5 out of 5 stars

Mark Harris; great service

Mark Harris and his team offer a great service.
He is very knowledgeable about the finance products available on the market and which are best suited to our company and situation. He is easy to talk to and happy to listen and see where he can help. We have worked with him for number of years - so he knows our business well and its good to know we can speak to him when we need to

June 3, 2024
Unprompted review
Spark Finance plc logo

Reply from Spark Finance plc

Thank you for your feedback, Claire, and for continuously choosing Spark Finance!

Rated 5 out of 5 stars

Swift response

Swift response, swift action, funds in our account within 24 hours.

June 20, 2024
Unprompted review
Spark Finance plc logo

Reply from Spark Finance plc

Thank you for your feedback and for choosing Spark Finance!

Rated 5 out of 5 stars

Fantastic!

David has been excellent from our initial contact and throughout our whole experience. I would highly recommend Spark Finance.

June 20, 2024
Unprompted review
Spark Finance plc logo

Reply from Spark Finance plc

Thank you for your feedback and for choosing Spark Finance!

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