SpatialOnline Reviews 

651
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 257 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional value, mentioning great bargain deals, highly competitive prices that beat other retailers, and a very straightforward online ordering process. Reviewers often share how delighted they are with the exceptionally fast delivery times, professional drivers, and helpful communication maintained from dispatch to arrival. Some reviewers were not happy with frustrating delivery delays, restrictive schedule options, or poor tracking updates from courier services. A few people also noted encountering unexpected product problems, such as receiving items with minor defects or dealing with outdated operating systems.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting super fast shipping times,... See more

Product

Customers had positive experiences with product availability and pricing, noting that items like TVs and... See more

Price

Reviewers highlight positive aspects of price, frequently mentioning competitive rates that are significantly... See more

Service

People report positive experiences with service, highlighting very efficient deliveries and good... See more

Order

Users describe positive interactions with order, highlighting a simple online process, quick shipping times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After ordering this TV from Another online retailer and being let down with delivery twice and then the wrong item being sent. I found it on Spatial Online. Although £30 dearer order and they were sp... See more

Rated 5 out of 5 stars

Incredible experience with Spatial. I had shortlisted 3 TVs and they had them all in stock for me to see in person. Gary was straightforward, had brilliant knowledge and just gave me the facts. That e... See more

Rated 5 out of 5 stars

You will find it difficult to buy this old model C2 Miele Vacuum Hover else where at this price of £209 including next day free delivery. The Old model has a better build than the new models which is... See more

Rated 5 out of 5 stars

I found my whole experience with Spatial on line was a pleasure , This was, for me , my first experience of buying on line. From my initial phone call to enquire about their product , where I spoke t... See more


Company details

  1. TV store
  2. also in
  3. Audio Visual Equipment Supplier
  4. Electronics Store
  5. Hi-fi shop
  6. Home Audio Store
  7. Home Theater Store

Written by the company

Premium Audiovisual Equipment Retailer Tel: 0345 557 7334


Contact info

4.8

Excellent

TrustScore 5 out of 5

651 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.8

All reviews

(651)

244 reviews in the last 12 months

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Rated 5 out of 5 stars

Positive purchase and experience

Stock of the product required was assured stated instock ( this was a previous model that I wanted)
Reasonable price for the product.
Once bought, all information was provided , kept up to date with delivery information
Delivered the next day with free delivery and all as it should be .
Very pleased with the purchase .
Easy transaction, easy delivery
I hadn't heard of spatial before this purchase but the service has been great .
Thank-you

March 10, 2026
Rated 5 out of 5 stars

Quick delivery and updates

Swift and fast delivery after another supplier had let me down. Efficient communications but maybe slightly short delivery notifications….i.e on the morning of the delivery that morning, but luckily we were in. Product as expected.

March 6, 2026
Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, good communication and of course, a great price. Just as everyone else was putting their prices up, you held yours and even offered a first buy discount.

February 23, 2026
Rated 5 out of 5 stars

Excellent service, both times.

Bought two TVs from them so far, and it's been a highly professional and excellent experience.

Second TV was for my sister, and despite it not being part of their service they went above and beyond to deliver it on time for my visit, so I could wall mount and install for her.

No issues at all, with delivery, quality or customer service. If it is a bit extra money over say, Amazon... It is actually worth it for that better service.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Strongly recommend Northwich Spatial

Garry was so helpful at Northwich. He got me to bring my old Pro-Ject deck into the shop to check it over before guiding me to a replacement with which I am delighted. I would strongly recommend anyone to go to Spatial for anything to do with hi-fi.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Great price and good discount

Great price and good discount. Delivery turned up early (Saturday) which was unfortunate as I'd not told the wife and was going to hide the bbq until nearer summer 🤣
Definitely check out Spatial next time I'm looking.

February 6, 2026
Rated 5 out of 5 stars

Brill

Easy to order, perfect delivery schedule and amazing bargain deals. Love my new TV and free soundbar to go with.

December 8, 2025
Rated 4 out of 5 stars

All fine and dandy!

All went very well. Television arrived in good order at a good price and appears to be working well. Delivery was a little delayed but I am not sure where the hold up was but the delivery guy was very helpful and arrived at the time he said. Thank you.

January 16, 2026

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