SpatialOnline Reviews 

651
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 260 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally competitive pricing, noting substantial savings compared to other major retailers, alongside swift and reliable next-day delivery services. People also mention the helpful communication, friendly staff support, and an altogether smooth purchasing process whether shopping online or visiting the physical store. However, some people mentioned occasional delivery inconveniences, such as restrictive courier schedules, minor transit delays, or parcels arriving slightly later than originally anticipated. A few reviewers also noted frustrating experiences regarding significantly delayed orders or packages being left outside without proper notification or ringing the doorbell.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising prompt next-day arrivals,... See more

Product

Clients share positive opinions on product quality, frequently praising the great prices and items arriving... See more

Price

People report positive experiences with price, frequently highlighting competitive rates and significant... See more

Service

Consumers find service to be positive, highlighting very efficient deliveries and good communication... See more

Order

Reviewers mention positive feedback about order, noting a simple online process, helpful updates, and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After ordering this TV from Another online retailer and being let down with delivery twice and then the wrong item being sent. I found it on Spatial Online. Although £30 dearer order and they were sp... See more

Rated 5 out of 5 stars

Incredible experience with Spatial. I had shortlisted 3 TVs and they had them all in stock for me to see in person. Gary was straightforward, had brilliant knowledge and just gave me the facts. That e... See more

Rated 5 out of 5 stars

You will find it difficult to buy this old model C2 Miele Vacuum Hover else where at this price of £209 including next day free delivery. The Old model has a better build than the new models which is... See more

Rated 5 out of 5 stars

I found my whole experience with Spatial on line was a pleasure , This was, for me , my first experience of buying on line. From my initial phone call to enquire about their product , where I spoke t... See more


Company details

  1. TV store
  2. also in
  3. Audio Visual Equipment Supplier
  4. Electronics Store
  5. Hi-fi shop
  6. Home Audio Store
  7. Home Theater Store

Written by the company

Premium Audiovisual Equipment Retailer Tel: 0345 557 7334


Contact info

4.8

Excellent

TrustScore 5 out of 5

651 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(651)

244 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Ordered LG tv online at competitive price, kept updated on delivery, which was on time, can't fault this company. See what happens if we have any problems with the product.

September 21, 2026
Rated 5 out of 5 stars

Top service and would certainly use again.

I bought an 85 inch TV from Spatial, I hadn't heard of them before but the price was very competitive and reviews here gave me some confidence, the TV arrived just 2 days later. The delivery company they use were very helpful and polite. I unfortunately had an issue with the TV, however Spatial were very responsive and within a few days I had a replacement and the faulty TV collected. Just wanted to add that I was given a 3 hour delivery window as well as a call 30 mins before delivery, all very helpful. Top service and would certainly use again.

September 15, 2026
Unprompted review
Rated 5 out of 5 stars

Searched on-line for LG 48’’ OLED

Searched on-line for LG 48’’ OLED. SpatialOnLine came up with competitive pricing with free soundbar as additional bonus. Delivery time kept up-to-date and arrived within hour of telephone confirmation. Not assembled TV and tested yet.

September 21, 2026
Rated 5 out of 5 stars

Great Service

Good website, was looking for a specific Hisense TV and found it here at a good price. Ordering was simple and I must add a special mention for BJS Home Delivery. Very efficient, good communication both before and on the day of delivery, which went smoothly too.

September 11, 2026
Rated 5 out of 5 stars

Incredible experience with Spatial

Incredible experience with Spatial. I had shortlisted 3 TVs and they had them all in stock for me to see in person. Gary was straightforward, had brilliant knowledge and just gave me the facts. That excellent service and experience continued when I went into store. These guys really know what they’re talking about. Would 100% recommend. ⭐️⭐️⭐️⭐️⭐️

September 12, 2026
Unprompted review
Rated 5 out of 5 stars

It started with a great price

It started with a great price, then their communications about delivery were excellent, and the TV came as promised delivered by two efficient gentlemen. All excellent. Will use again.

September 7, 2026
Rated 5 out of 5 stars

I found my whole experience with Spatial a pleasure.

I found my whole experience with Spatial on line was a pleasure , This was, for me , my first experience of buying on line. From my initial phone call to enquire about their product , where I spoke to a pleasant man who answered my questions to when, the following day, I received my vacuum cleaner, I have been very happy. Thank you. I would recommend Spatial.

September 8, 2026
Rated 5 out of 5 stars

Super fast deliver

Super fast deliver, using UPS, at a competitive price.

Can't comment of how their customer service reacts to issues as only just received item.

Would use them again.

September 4, 2026

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