SpatialOnline Reviews 

651
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 257 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the exceptional value, mentioning great bargain deals, highly competitive prices that beat other retailers, and a very straightforward online ordering process. Reviewers often share how delighted they are with the exceptionally fast delivery times, professional drivers, and helpful communication maintained from dispatch to arrival. Some reviewers were not happy with frustrating delivery delays, restrictive schedule options, or poor tracking updates from courier services. A few people also noted encountering unexpected product problems, such as receiving items with minor defects or dealing with outdated operating systems.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting super fast shipping times,... See more

Product

Customers had positive experiences with product availability and pricing, noting that items like TVs and... See more

Price

Reviewers highlight positive aspects of price, frequently mentioning competitive rates that are significantly... See more

Service

People report positive experiences with service, highlighting very efficient deliveries and good... See more

Order

Users describe positive interactions with order, highlighting a simple online process, quick shipping times,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After ordering this TV from Another online retailer and being let down with delivery twice and then the wrong item being sent. I found it on Spatial Online. Although £30 dearer order and they were sp... See more

Rated 5 out of 5 stars

Incredible experience with Spatial. I had shortlisted 3 TVs and they had them all in stock for me to see in person. Gary was straightforward, had brilliant knowledge and just gave me the facts. That e... See more

Rated 5 out of 5 stars

You will find it difficult to buy this old model C2 Miele Vacuum Hover else where at this price of £209 including next day free delivery. The Old model has a better build than the new models which is... See more

Rated 5 out of 5 stars

I found my whole experience with Spatial on line was a pleasure , This was, for me , my first experience of buying on line. From my initial phone call to enquire about their product , where I spoke t... See more


Company details

  1. TV store
  2. also in
  3. Audio Visual Equipment Supplier
  4. Electronics Store
  5. Hi-fi shop
  6. Home Audio Store
  7. Home Theater Store

Written by the company

Premium Audiovisual Equipment Retailer Tel: 0345 557 7334


Contact info

4.8

Excellent

TrustScore 5 out of 5

651 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(651)

244 reviews in the last 12 months

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Rated 4 out of 5 stars

Fast delivery was GREAT.

Fast delivery was GREAT.
Not happy that it wasn't packed at all . It was sent in its box . Anyone could have taken it from my doorstep had I not been in to receive it .
Bear in mind IT WAS A FAN ...and they are very rarely available atm .

July 13, 2026
Rated 5 out of 5 stars

EXCELLENT customer service from…

EXCELLENT customer service from Spatial. I had spent 4 hours searching online for what was probably the last portable AC in the country. After speaking to a Spatial employee, I ordered the unit right away and it arrived the very next day. Super impressed!

July 3, 2026
Rated 5 out of 5 stars

Great price

Great price, more than £80 cheaper than elsewhere plus free next day delivery. Simple ordering process online and kept me informed throughout. I can't recommend highly enough. Thank you, Spatial!

July 7, 2026
Rated 2 out of 5 stars

32” Phillips 6800 smart tv

Purchased a new Phillips smart tv. It’s just okay! Tried to download Disney and Now apps to no avail. Whilst it’s suppose to be a new tv it feels like an old clunky outdated operating system. I have had to purchase a fire stick to see if I can put on the apps I want. Very underwhelming and possibly heading for bin.

After my review I was contacted by SpatialOnline, saying they only sell the TV’s! and I should not have given them 2 stars and would I edit my review! Well here goes and I would like to add this is only about the performance of the 32” Phillips 6800 series TV I purchased, this is to help anyone else buying this product. The operating system is run by Saphi (never head of them before and understand why) you can only add apps that they have already preloaded, which is totally inadequate. I purchased a fire stick and can now load the well known apps like Disney and Now TV. SpatialOnline did offer to take back the item for a full refund but I had already paid for the fire stick and it’s a hassle, thankfully the fire stick resolved my problem. If you purchase this TV in my opinion you will need to fork out more money for an app upgrade. If i had known this at the point of sale I would have purchased a different TV. This is in no way a reflection on the sellers.

July 6, 2026
Rated 4 out of 5 stars

Well done

Ordering was simple and excellent price. Very good delivery with good communications and on time - only downside was damage to the packaging.
The goods inside were all OK.

July 2, 2026

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