SPD UK Reviews 509

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the cork items, noting their durability and excellent condition upon arrival. The ordering process is frequently described as straightforward and easy to navigate, with many appreciating the clear website layout and extensive product range. People also highlight the exceptional delivery service, often mentioning fast and prompt shipping, along with secure and well-packaged items that prevent damage in transit. The overall service, including helpful staff interactions, also receives strong positive feedback. However, some customers experienced issues with incorrect product sizes or damaged items upon delivery, such as a roll with an unsightly seam. A few reviewers also noted problems with the delivery company, leading to delayed or lost parcels, though the company often resolved these issues quickly.

What people talk about most

Product

Customers consistently express satisfaction with the product quality. Many reviewers highlight the superb... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the quick and prompt... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the superb and very good quality of... See more

Order

Consumers find the ordering process to be positive. Many reviewers highlight the ease of ordering online,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the excellent and fast... See more

Based on these reviews

Rated 5 out of 5 stars

I bought 3 rolls of model railway Cork underlay but some 3 months passed before I needed to open the delivery package. Inside, I discovered 2 rolls were of incorrect size. Not expecting much I em... See more

Company replied

Rated 5 out of 5 stars

Great 2mm thick fine grain cork roll - perfect for under rails on model railway - thin enough to not intrude, but thick enough to deaden sound. Quite delicate, so needs to be handled with care until g... See more

Company replied

Rated 5 out of 5 stars

The selection and ordering process was straightforward and easy to navigate. Ordered late morning, packages arrived early next day. The cork roll (cork=soft and easily damaged) was well packed, as... See more

Company replied

Rated 5 out of 5 stars

Very good quality 2mm cork sheet for my N gauge layout. Delivered on time and very well packaged to avoid damage in transit. Excellent value. Would recommend SPD UK to anyone who wants a quality pr... See more

Company replied


Company details

  1. Manufacturer

Written by the company

SPD UK is a supplier of cork products ranging from cork wall tiles, cork underlay and cork flooring, we have a 6000sqft warehouse based in Aylesbury. All our stock advertised is in the UK ready for dispatch.


Contact info

4.9

Excellent

TrustScore 5 out of 5

509 reviews

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Rated 5 out of 5 stars
SPD UK logo

Reply from SPD UK

Thank you very much for taking the time to leave us a positive review.

We are pleased to hear that you were happy with the delivery service you received and the product you received.

Please do feel free to give us a call or send us an email if you do need any advice at all. We are always more than happy to help

Rated 5 out of 5 stars

Exactly as described

Exactly as described, well packed and prompt despatch

April 7, 2026
SPD UK logo

Reply from SPD UK

Thank you very much for taking the time to leave us a positive review.

We are pleased to hear that you were happy with the delivery service you received and the product you received.

Please do feel free to give us a call or send us an email if you do need any advice at all. We are always more than happy to help

Rated 5 out of 5 stars

Very satisfied

My recent purchase from SPD UK was a good one.
I ordered some cork sheet for modelling. The website was easy to follow; the product range was extensive, so it was easy to find what I wanted.
The ordering process was easy and delivery was quick.
Very satisfied with the service I received

April 2, 2026
SPD UK logo

Reply from SPD UK

Thank you very much for taking the time to leave us a positive review.

We are pleased to hear that you were happy with the website ordering process, the product you received and the delivery service you received.

Please do feel free to give us a call or send us an email if you do need any advice at all. We are always more than happy to help

Rated 5 out of 5 stars

No problems

All good ok x

April 1, 2026
SPD UK logo

Reply from SPD UK

Thank you very much for taking the time to leave us a positive review.

We are pleased to hear that you were happy with the service we provided to you.

Please do feel free to give us a call or send us an email if you do need any advice at all. We are always more than happy to help

Rated 5 out of 5 stars

Excellent Customer Service

The first sheet was cut 2cm to short, contacted SPD and they sent out a replacement the same day. I ask about returning the original sheet and they said that was not necessary.
Excellent service!

March 27, 2026
SPD UK logo

Reply from SPD UK

Thank you very much for taking the time to leave us a positive review.

We are pleased to hear that you were happy with the customer service we provided.

Please do feel free to give us a call or send us an email if you do need any advice at all. We are always more than happy to help

Rated 5 out of 5 stars

quick delivery

March 31, 2026
SPD UK logo

Reply from SPD UK

Thank you very much for taking the time to leave us a positive review.

We are pleased to hear that you were happy with the delivery service you received.

Please do feel free to give us a call or send us an email if you do need any advice at all. We are always more than happy to help

Rated 5 out of 5 stars

Excellent easy website

Excellent easy website. Order processed quickly, arrived promptly.

March 30, 2026
SPD UK logo

Reply from SPD UK

Thank you very much for taking the time to leave us a positive review.

We are pleased to hear that you were happy with the ordering process via our website and the delivery service you received.

Please do feel free to give us a call or send us an email if you do need any advice at all. We are always more than happy to help

Rated 5 out of 5 stars

Quick delivery of well packed items

Quick delivery of well packed items. Was exactly what I thought it would be and will do the job well.
Thank you

March 30, 2026
SPD UK logo

Reply from SPD UK

Thank you very much for taking the time to leave us a positive review.

We are pleased to hear that you were happy with the product you received and the delivery service you received.

Please do feel free to give us a call or send us an email if you do need any advice at all. We are always more than happy to help

Rated 3 out of 5 stars

Item dispatched quickly and received…

Item dispatched quickly and received item in good time. Item was damaged upon arrived and should have been packaged better. A tub of adhesive that was cracked and leaked in the box. Not ideal at all.

March 26, 2026
SPD UK logo

Reply from SPD UK

Thank you very much for taking the time to leave us a positive review.

We are pleased to hear that you were happy with the delivery service you received.

I will pass your feedback onto the warehouse regarding the packaging of your product.
For future reference, if you do happen tor receive your order damaged, please do get in contact with us. We can then work with you to rectify the issue promptly.

Please do feel free to give us a call or send us an email if you do need any advice at all. We are always more than happy to help

Rated 5 out of 5 stars

First class customer service

Excellent service for a custom made board which arrived promptly. The packaging was amazing, as was the service.
Many thanks.

March 26, 2026
SPD UK logo

Reply from SPD UK

Thank you very much for taking the time to leave us a positive review.

We are pleased to hear that you were happy with the customer service we provided to you and the product you received.

Please do feel free to give us a call or send us an email if you do need any advice at all. We are always more than happy to help

Rated 5 out of 5 stars

I bought 3 rolls of model railway Cork…

I bought 3 rolls of model railway Cork underlay but some 3 months passed before I needed to open the delivery package.
Inside, I discovered 2 rolls were of incorrect size.
Not expecting much I emailed the company hoping to exchange these rolls for correct size ones.
To my surprise the response was very rapid to say the correct 2 rolls would be immediately sent.
The product itself is superb but the customer service is even better.
Buy with confidence.

March 30, 2026
Unprompted review
SPD UK logo

Reply from SPD UK

Thank you very much for taking the time to leave us a positive review.

We are pleased to hear that you were happy with the customer service we provided to you and the product you received.

Please do feel free to give us a call or send us an email if you do need any advice at all. We are always more than happy to help

Rated 5 out of 5 stars

Product excellent

Product excellent. Prompt delivery. Good price.

March 18, 2026
SPD UK logo

Reply from SPD UK

Thank you very much for taking the time to leave us a positive review.

We are pleased to hear that you were happy with the product you received and the delivery service you received.

Please do feel free to give us a call or send us an email if you do need any advice at all. We are always more than happy to help

Rated 5 out of 5 stars

Solid product very happy

Solid product, supplied with well designed and secure fixing. Packaging was sensible and all round an excellent supplier for cork boards. If you need the decent stuff, get this.

March 16, 2026
SPD UK logo

Reply from SPD UK

Thank you very much for taking the time to leave us a positive review.

We are pleased to hear that you were happy with the product you received.

Please do feel free to give us a call or send us an email if you do need any advice at all. We are always more than happy to help

Rated 5 out of 5 stars
SPD UK logo

Reply from SPD UK

Thank you very much for taking the time to leave us a positive review.

We are pleased to hear that you were happy with the samples you received.

Please do feel free to give us a call or send us an email if you do need any advice at all. We are always more than happy to help

Rated 5 out of 5 stars

Great service

Great service. Thanks guys

March 9, 2026
SPD UK logo

Reply from SPD UK

Thank you very much for taking the time to leave us a positive review.

We are pleased to hear that you were happy with the customer service we provided to you.

Please do feel free to give us a call or send us an email if you do need any advice at all. We are always more than happy to help

Rated 5 out of 5 stars

Quick and very helpful response to my…

Quick and very helpful response to my inquiry to where my order was.

March 9, 2026
SPD UK logo

Reply from SPD UK

Thank you very much for taking the time to leave us a positive review.

We are pleased to hear that you were happy with the customer service we provided to you.

Please do feel free to give us a call or send us an email if you do need any advice at all. We are always more than happy to help

Rated 5 out of 5 stars

Quality Cork Products

Web site well laid out & description of products were clear. Ordering was easy. Products received quickly, they were well packaged & undamaged.

The cork sheets received are of good quality.

March 9, 2026
SPD UK logo

Reply from SPD UK

Thank you very much for taking the time to leave us a positive review.

We are pleased to hear that you were happy with the website ordering system, the product you received and the delivery service you received.

Please do feel free to give us a call or send us an email if you do need any advice at all. We are always more than happy to help

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