Straight A's for support team. My handoff coach brought me right in with help of SAS support team. My familiarity with call center systems is almost 20 years old, so even my terminology was dated. Al... See more
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Company details
- Call Center
- Business to Business Service
- Telecommunications Service Provider
- Telephone Answering Service
About Specialty Answering Service
Written by the company
☎️2 Week FREE Trial
💰Flexible Pricing
📲Comprehensive Online Portal
Specialty Answering Service (SAS) provides 24/7 live answering services for more than 5000 businesses across a wide range of industries. Backed by over 40 years of experience, SAS is built around one simple goal: delivering a personalized, dependable experience for every client.
From custom call scripting to flexible call-handling features, our services are designed to fit seamlessly into each client’s workflow. With a dedicated team of 30 sales and support professionals and more than 300 trained operators nationwide, we ensure every call is handled with care and professionalism.
Clients also benefit from our proprietary online portal and mobile app, which make it easy to manage messages, access reports, and stay connected anytime, anywhere. This commitment to quality, innovation, and real human support has helped SAS earn long-term trust and loyalty from thousands of organizations, one call at a time.
For more information or to signup for a free 2 week trial Click Here!
Contact info
1006 W 9th Ave #150, 19406, King of Prussia, United States
- 888-532-4794
- sales@specialtyansweringservice.net
- specialtyansweringservice.net
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Very inconsistent service
Very inconsistent service. Patients are not being scheduled. I keep getting messages from the service saying my website is down when it is not. It has been very frustrating so far.
Honestly
Honestly, quite smooth experience once I got past the puzzling setup part. Whitney was patient and understood the system well, and the prompt follow-up on our account changes stood out. I've dealt with answering services before, and this one feels a lot more hands-on.
I don't think you'll find a nicer…
I don't think you'll find a nicer service anywhere. I spoke with two different employees and received the best customer service I could have imagined. They were friendly, knowledgeable and very fast in handling our request. I would highly recommend their services any day of the week. Top notch!
Had a couple of issues with our…
Had a couple of issues with our service, a few that were not necessarily SAS problems but received help and advice on how to address and correct the issues.
Great service!
Great service!
Appreciate SAS being so proactive in dealing with SPAM calls.
Kelly was pleasant to talk to
Kelly was pleasant to talk to, reassuring and covered the basic plus with competence and confidence. She patiently listened to our concerns and provided us with much needed information and renewed our confidence in the product we have been using and intend to make even more use of.
My customer service rep has been…
My customer service rep has been friendly, quick to reply, and very helpful.
SAS has bee responsive to our questions…
SAS has bee responsive to our questions and helpful in setting up our lines to efficiently handle incoming calls along many different streams. Danny has been especially helpful in setting up new lines to handle specific needs.
Excellent Service!
George on the sales team was very knowledgeable and extremely helpful. The plans can be adjusted to meet your needs.
Quick and fast service
Saved us from bot calls!
Taneice J.G is the bomb!!
Taneice J.G is the bomb! She prompty and carefully looked into the problem I had and really help me out with these concerns. I feel comfortable knowing she got my back.
Your team is professional
Your team is professional, responsive, and very reliable when handling our calls and customer inquiries. The setup process was smooth, and your support team has always been quick to assist whenever needed.
The call handling quality is excellent, and you have helped us maintain better communication with our customers even after business hours. Your flexibility with call transfers and custom instructions has been extremely helpful for our business operations.
Highly recommended for any company looking for a dependable answering service with outstanding customer support.
Jessi was wonderful and quickly took…
Jessi was wonderful and quickly took care of my issue.
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