The picture and description of the #3546 Outrigger Wall Display are very misleading. They show many parts that do not come with the set, and do not clearly indicate that they are extra. Buyer beware!... See more
Company replied
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Review summary
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Edit: Got a very nice call apologizing for the mixup and telling me my order was on the way and they would not be charging me for shipping. Great customer service! The price is fantastic but I have... See more
Company replied
Specialty Store Services offer a great variety of items perfect for vendors. Everything is reasonably priced and delivery is fast. I have purchased several times and will continue to do so. Nadine Lac... See more
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I am very happy with my online shopping experience I had with Specialty Store Services. After doing my initial research I continued on and felt confident with the company and the better price...u... See more
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Locking 36x24 Portable Display Case for Jewelry, Coins,Trading Cards, Baseball Cards & Collectibles
(10)
Black Folding Grid & Go™ Portable Grid Display Panel
(8)
Realistic Kids Grocery Shopping Cart - Child Size Metal Grocery Shopping Basket
(5)
Folding Grid & Go™ Plus Display - Starter Panel
(4)
HD Nylon Storage & Scratch-Protection Bag for Large Portable Showcases up to 36 in W x 24 in D x 4
(3)
34 Inch Wide x 22 Inch Deep Portable Showcase with Locks for Jewelry, Trading Cards, & Collectables
(3)
2 Way Chrome Clip Connector for Glass Cube Displays
(2)
16 Pocket Countertop Rotating Postcard Spinner Retail Display with Sign Holder - White Wire
(2)
Grid Shelf 3 in. Wide x 48 in. Long - Black
(2)
6 Tier Countertop Cap Display
(2)
Company details
Written by the company
Since 1986 our second-generation family-owned and operated business has been helping retailers grow their business. We provide high-quality retail fixtures and store supplies backed by our 100% satisfaction guarantee. Our customer service department is second to none and we stock thousands of retail display and retail store supply items in our warehouse and are ready to ship. We have many exclusive displays and fixtures that you will not find anywhere else. From our lightweight folding grid panel display to our unique metal pegboard displays, we listen to our customers and strive to design innovative products that will help them succeed. Specialty Store Services is your one-stop shop for everything you need for profitable retailing: store displays, glass display cases, retail showcases, clothing racks, bags, shopping baskets and so much more. Centrally located in Chicago we ship nationwide. For over 30 years retailers nationwide have trusted Specialty Store Services.
Contact info
454 Jarvis Ave, 60018, Des Plaines, United States
- specialtystoreservices.com
4.4
Excellent
307 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Large selection of items
The website is well done so I was able to find the type of item I was looking for.
I do wish I had a choice regarding shipping costs. Thank you.
November 6, 2025
Reply from Specialty Store Services
Thank you so much for your business and taking the time to provide us with feedback!
Crazy fast delivery!
November 25, 2025
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase! Thank you so much for your business and taking the time to provide us with feedback!
Ordered item S2373 and only received…
Ordered item S2373 and only received one box with hat holders, is the stand shipped separately?
November 17, 2025
Reply from Specialty Store Services
Thanks so much for your order and taking the time to provide feedback. We apologize for the confusion. Sometimes packages get separated and delivered on different days by FedEx. We tracked your order, and it appears that it's been delivered in full. If you need any further assistance, please reach out to us at 800-999-0771.
We ordered quite a few items from…
We ordered quite a few items from Specialty Store Supplies. Everything was delivered promptly and without any issues.
We did have one item that needed to be returned due to the order per changing their mind. The return was taken care of quickly and efficiently
October 23, 2025
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase and our service! Thank you so much for your business and taking the time to provide us with feedback!
Rapid reply to order placed
Rapid reply to order placed, quick shipping, & gift certificates a good value. Have used these for over 20 years.
November 13, 2025
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase! Thank you so much for your business and taking the time to provide us with feedback!
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase! Thank you so much for your business and taking the time to provide us with feedback!
Very nice customer service and product
Very nice customer service, and very good products. I love the quick setup of the displays, it's clever, solid, and easy. I only wish there was a taller version of the display I bought, but this is great for what I need for now.
October 13, 2025
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase and our service! Thank you so much for your business and taking the time to provide us with feedback!
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase! Thank you so much for your business and taking the time to provide us with feedback!
Item was back ordered but came back…
Item was back ordered but came back into stock and shipped quicker than expected. Communication was good
October 8, 2025
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase! Thank you so much for your business and taking the time to provide us with feedback!
Very poor service and things could have…
Very poor service and things could have been better .
October 7, 2025
Reply from Specialty Store Services
Thank you very much for your order! I see that your bank required us to verify or correct your billing address. We understand this slowed down the process, and we're sorry. Though it delayed the order, we were able to make certain your information didn't fall into the wrong hands with your confirmation. We apologize for the inconvenience.
Everything was great!
Easy to use site, and purchased items got to me faster than I expected.
August 25, 2025
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase! Thank you so much for your business and taking the time to provide us with feedback!
Item as described
Item as described. Quick shipping. Directions on assembly are terrible. The finished product was not very sturdy so we added zip ties and it's great now.
October 2, 2025
Reply from Specialty Store Services
Thank you so much for your business and taking the time to provide us with feedback! We have forwarded your comments to our product development team.
Second time placing an order and I have…
Second time placing an order and I have no complaints. Great product, fast delivery. Thanks so much!
October 17, 2025
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase! Thank you so much for your business and taking the time to provide us with feedback!
Owner
Didn't get our tax exemption as a business like we do with every other company that we've done business with. Will just continue to shop elsewhere...
October 21, 2025
Reply from Specialty Store Services
Thank you so much for your feedback. We apologize for your frustration, but we are bound by strict guidelines as to who we are able to code as "tax-exempt".
The only businesses that we are allowed to exempt from taxes are non-profits, municipalities, and resellers.
If you are one of these types of businesses, and we have made a mistake, please contact us at 800-999-0771. We can update the account and refund any tax charged.
Easy online ordering and great product…
Easy online ordering and great product reviews
October 19, 2025
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase! Thank you so much for your business and taking the time to provide us with feedback!
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase! Thank you so much for your business and taking the time to provide us with feedback!
The stand is flimsy (useless if you…
The stand is flimsy (useless if you can't place it against something) and NOT the same stand as given in the image. Delivery was held up a week, so I couldn't even replace it with a different model. I ordered 20 of these things.
September 16, 2025
Reply from Specialty Store Services
We apologize that you were dissatisfied with our product. I know that Natasha worked with you to process a refund. I hope we were able to bring about a satisfactory resolution.
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase and our service! Thank you so much for your business and taking the time to provide us with feedback!
Reply from Specialty Store Services
We sincerely apologize. We've had some difficulties with some of our automated outbound emails lately. This morning, we responded to the email you sent last night with your order and tracking information. If you need any further assistance, please respond to the email and let us know how we can help.
Thank you for your order, and again, we apologize for the inconvenience.
Order was sent when promised and…
Order was sent when promised and salespeople were great
September 14, 2025
Reply from Specialty Store Services
We're very happy that you are satisfied with your purchase and our service! Thank you so much for your business and taking the time to provide us with feedback!
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