Specs4less Reviews 41

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

This is the 4th time that I have used Specs4less. Brilliant every time. Always fit perfectly and cheaper than the opticians. Will continue to use.

Rated 2 out of 5 stars

Have had 2 orders which were fine and 4 that weren’t. Customer support email customers saying a trust pilot review link is coming and ask to be contacted if our review would be less than 5.. S... See more

Rated 5 out of 5 stars

I recently spent £300 with a high street provider for new glasses and I provided my own designer frames?( perhaps they saw me coming !! Having an up to date prescription now , and not wanting to be... See more

Rated 5 out of 5 stars

Absolutely marvelous service. Pricewise, qualitywise and time were all top in comparison to others especially to (Selectspecs) which kept me waiting for 18 days to no avail. Specs4less sent me my o... See more

4.3

Excellent

TrustScore 4.5 out of 5

41 reviews

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Rated 5 out of 5 stars

Excellent service and product

Excellent service and product. Initially ordered varifocals and after trying them for a few weeks I couldn't get used to them. Specs4less accepted them back, changed the lens to my distance prescription standard lens and refunded the difference. Got my glasses back in couple of days. Very highly recommended.

February 24, 2020
Unprompted review
Rated 1 out of 5 stars

Paid for glasses shop shut

Paid for glasses . Has not been in touch so went to shop to collect them,shop not open. Asked other shops around arcade if they new if the shop had closed down they said no it’s often shut. Tried phoning leaving message .no reply yet.

February 18, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely marvelous service

Absolutely marvelous service. Pricewise, qualitywise and time were all top in comparison to others especially to (Selectspecs) which kept me waiting for 18 days to no avail.
Specs4less sent me my order in 3 days only, with best quality of frame, case and premium cleaning sheet. The glasses are exactly as prescribed. If I could give more than 5 stars I would have done.
Thank you Specs4less. I appreciate your efforts and candour. Wish all traders are like you.

February 14, 2020
Unprompted review
Rated 5 out of 5 stars

Just received my Joules glasses from…

Just received my Joules glasses from Specs4less. They fit perfectly and look great. Really pleased with the price compared to Opticians prices for same glasses as l saved over £50 and got £60 worth of extras. Will definitely buy from them again and recommend to others.

January 21, 2020
Unprompted review
Rated 5 out of 5 stars

Helpful Service with prompt delivery at an affordable price.

I only need glasses for reading, distance and computer work. Now that my highstreet retailler has incresed the prices of their 'cheap' frames I have had to go back to the online retaillers for affordable alternative.
I have found Specs4less very helpful and provide an efficient and prompt service. My new frames and distance lenses are excellent and are better quality than my existing glasses.

I would not hesistate to recommend specs4less to any of my friends.

January 15, 2020
Unprompted review
Rated 5 out of 5 stars

A very high recommendation.

I recently spent £300 with a high street provider for new glasses and I provided my own designer frames?( perhaps they saw me coming !!
Having an up to date prescription now , and not wanting to be taken for a ride again I bought a second designer frame and approached Specs4less and got new lenses fitted from them.
My new lenses to match my short sighted needs cost £25.
Needless to say I am stunned and cannot recommend this service and business enough.

January 8, 2020
Unprompted review
Rated 5 out of 5 stars

Recently ordered some sun glasses from…

Recently ordered some sun glasses from them and from start of the order it took about 10 days to receive the finished product. They sent out the frames for trying on and then wanted photos taken to make sure of the fit. The prescription is a complex one and I am very pleased with the product and the service I received which included good contact at all times.I will use them again.

August 24, 2019
Unprompted review
Rated 5 out of 5 stars

I've just been contacted by Jackie at…

I've just been contacted by Jackie at Specs4less and had a very pleasant conversation where I managed to sort a couple of minor problems. I therefore would recommend this company to others and I appreciated the personal service. Hope to be doing more business in the future

May 3, 2019
Unprompted review
Rated 2 out of 5 stars

33% of our orders fine

Have had 2 orders which were fine and 4 that weren’t.

Customer support email customers saying a trust pilot review link is coming and ask to be contacted if our review would be less than 5..

Strange we have received no link for any of the 4 orders which were damaged due to bad packaging an a collage of an envelope

Potential purchasers may not be aware of this and the ensuing potential ‘skewed’ results on trustpilot

October 25, 2018
Unprompted review
Rated 5 out of 5 stars

5 Stars !

Great products, good prices and excellent, excellent customer service ! Its a pleasure to do business with you Spex4less. Thank you !

July 20, 2018
Unprompted review
Rated 4 out of 5 stars

Update on review of 21st June…

Following my earlier review on 21st June I was quickly contacted by Specs4less - With regard to them seemingly ignoring my e-mails it appears that there was a glitch in their system which meant they did not receive the messages detailing the problems I was experiencing - Since making contact I have to say that they have dealt with the issue very positively and professionally and have supplied me with replacement glasses quickly - I'm happy to say that I am very pleased with the replacement glasses and would happily order from them again

August 7, 2017
Unprompted review
Rated 5 out of 5 stars

outstanding

My first pair of specs were excellent, then after many months just one of the lenses became marked. I contacted specs 4 less, sent my glasses back, and received a new pair, frames and lenses, by first class post, all within 5 days of my co.ments to the customer service department.
Their support and communication is excellent, and I would definitely recommend them to anyone.

October 23, 2015
Unprompted review
Rated 5 out of 5 stars

*****

The Company rate 5 Star, a First Class product and service. Congratulations to all at Specs4less *****

April 22, 2012
Unprompted review
Rated 5 out of 5 stars

Driverware varifocal glasses

I wanted to try some of the tinted driverware glasses with varifocal lenses and local opticians were just too expensive. I thought I would try Spec4less and I am so pleased I did. Their service has been excellent from start to finish and the price is very reasonable. The glasses worked for me straight out of the case with no other adjustment needed and the effect when driving is quite startling especially in semi light conditions, in bright light my eyes feel much more relaxed. I have no hesitation in recommending Specs4less and I will be back to them next time I need glasses.

April 14, 2012
Unprompted review

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