Speedway motorcycles.... well I can't praise them up enough... took my bike in on Saturday to be repaired and have a new clutch... by the Wednesday it was all done and ready to be picked up... I didn'... See more
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Brought a new bike agreed the date for it to be delivered. Only to be told they now could not deliver it until the week later saying we never agreed date for delivery. Then no service book supplied wi... See more
Company replied
Having purchased 2 bikes now from Speedway Motorcycles. I can highly recommend their service. Nothing is too much hassle and their pricing is very reasonable. I'd like to specifically mention Ryan w... See more
The staff are brilliant and explains everything to you I have jist got ty 125 and love it I will definitely be buying my bike dfrom th now a 💯 I can't thank them enough for it all
Company details
Written by the company
About Speedway Motorcycles The UK's biggest Pulse and Lexmoto dealer in the Midlands We have been running since 2008 dealing in smaller market machines and have carefully worked together with the big brands to develop a range that suits everyone's needs without breaking the bank. Our new showroom has been completed as of 1st of June 2013 with over 200 vehicles on display, full clothing and accessory area with new workshop to accommodate the new range of vehicles that we are developing in house. Quality and service is our biggest aim with new developments and improvements made every day. To date we have expanded our parts department to hold another 10,000 spares and with the introduction of the new mezzanine floor this will be almost doubled. We have now also increased our vehicle hold, making almost 600 vehicles capable of being stored in our warehouse to make sure your favourite is never out of reach. Our Brands consist of AJS, Sinnis, Lexmoto, UM Global, Zontes, Keeway, SYM, Hanway, Hyosung, Benelli, MGB, Super Soco, Neco, Bluroc
Contact info
25 cannock road, Ws115bu, Cannock, United Kingdom
- 01543 467300
- Speedwaymotorcycles@gmail.com
- speedwaymotorcycles.co.uk
3.8
Great
44 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 24 hours
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Highly recommend
Excellent service. Really pleased with the bike, process from start to finish was really quick, very helpful staff.
November 11, 2020
Unprompted review
Shocking Customer service from Speedway…
Shocking Customer service from Speedway Motorcycles,Cannock.
My 17 year old grandson decided he wanted a new Lexmoto bike after visiting Cannock and rang up to place a deposit without discussing it with his father. £1000 was taken for a bike valued at £2200. Two and a half hours passed before his father became aware and rang Speedway Motors to cancel. They initially stated there would be a charge of £100 for cancellation which went up to £200 two days later. They falsely stated the bike had been registered in this short period in order to justify the £200 fee, saying it would now have to be sold as a pre-registered bike. This story later changed and they also falsely stated the order was cancelled two days after the deposit was taken and not two and a half hours later.
I have tried to get this resolved amicably and have been dismissed by Speedway and my grandson has been falsely accused of fabricating information.
Lexmoto in Exeter initially showed interested in resolving the matter but then quickly washed their hands of it saying individual dealerships they work with are Independent businesses and not run by Lexmoto. So don’t expect any assistance from them under similar circumstances.
Looking at other reviews on this site, please don’t be swayed by Lexmoto’s follow up comments which appear to show a caring and understanding attitude, that is false and solely for the benefit of others who may be considering purchasing a Lexmoto motorcycle.
Whilst I accept my grandson, due to over-excitement, was exuberant and acted without discussing things further, I feel Speedway Motorcycles could have taken that into consideration instead of penalising that excitement and thinking “we’ve lost a sale here, lets at least get £200 out of it for doing nothing”.
Speedway Motorcycles have been extremely economical with the truth and manipulated the facts in an attempt to justify the £200 fee. Lexmoto (Exeter) have refused any responsibility. Would you risk spending hard earned money on buying a motorcycle from them?
I noticed a few reviews have been challenged and taken down? I ‘trust’ Trustpilot to allow this to stand as if not what is the point of posting a true review of your experience if the company can take it down if they don’t like it?
August 25, 2020
Unprompted review
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