Spell Beauty  Reviews 

805
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and reliable delivery service, often receiving their orders the very next day. Many people are highly satisfied with the top-notch quality and wide range of products, which are frequently well-packaged and exceed expectations. The ordering process is described as easy and the overall service exceptional. Reviewers also appreciate the affordable prices and the thoughtful, generous free gifts included with their purchases. Consumers frequently mention their intention to reorder, highlighting the consistent excellence and making them highly recommended for future purchases.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the impeccable and top-notch... See more

Delivery service

Customers had positive experiences with delivery service, consistently reporting super speedy and quick... See more

Quality

Consumers find quality to be positive, with many reviewers praising the impeccable and good quality of the... See more

Order

People report positive experiences with their orders, often praising the easy ordering process, affordable... See more

Service

Customers consistently note positive experiences with service, often describing it as exceptional and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I Love Spell Beauty. Always excellent dispatch and delivery. No issues with product ever. Also, I have really appreciated the odd freebie 😁 Thank you. It would be really good if they bro... See more

Rated 5 out of 5 stars

Got a beautiful curly half wig and a surprise gift of a curl activator! I wasn't expecting that but it was greatly appreciated! Would definitely order more hair from them.Plus I got next day delivery!... See more

Rated 5 out of 5 stars

My order was delivered the very next day which was super impressive! Great products which exceeded my expectations. I also enjoyed the free magazine. Would definitely use you again. Thank you!

Rated 5 out of 5 stars

Buying my product Spell beauty I was very pleased with the quick delivery the well packaged items and the lovely magazine inside the way everything was presented it makes me want to buy again many tha... See more


Company details

  1. Hair Product Store
  2. Hair Extensions Supplier
  3. Wig Shop

Written by the company

Bringing together an exciting edited range of the best well-known brands in hair and beauty. Enjoy shopping our curated collection of wigs, hairpieces, braiding hair and extensions.


Contact info

4.8

Excellent

TrustScore 5 out of 5

805 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(805)

54 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

Excellent service. I have used them several times now. They send your purchase quickly and reliably.

I also received free crochet needles and a hairbrush in my purchases so far, and a discount on delivery on orders over £28 or so, which is useful as crochet needles love getting lost!

September 30, 2023
Rated 5 out of 5 stars

Excellent!!!!

Excellent!!!!! First time buying from Spell Beauty and I would definitely return. They are Cheaper than a well known Afro hair brand and also with super quick delivery. Thank you so much. You deserve 5 stars

September 28, 2023
Rated 5 out of 5 stars

I was very impressed

I was very impressed. The quality of the hair is good considering the amount you pay. Delivery was pretty speedy and they put a scrunchie and a nail buffer for free, this was such a cute touch. Thank you

September 3, 2023
Rated 5 out of 5 stars

The hair looked better than what I was…

The hair looked better than what I was expected even the colour was more rich and natural looking in person. I was also lucky to get next day shipping even though I paid for a standard ship. I also received half price shipping too. I have since bought the same hair again (Urban ~ Spiral T4/27 18”). I bought I think 5 packs.. which wasn’t enough.. So, bought two more.. The cost of the hair is amazing and I didn’t have to think twice to purchase it again. I will definitely buy the same hair again.. in different colours this time. My natural hair is slightly lighter to a number 2 and the colour easily blended. I have received Wow’s reaction to this hair.. Another plus for me! Happy returning customer :)

August 28, 2023
Rated 5 out of 5 stars

Prompt and clear service

Prompt and clear service. I have been a professional customer of Spell Beauty for some time and I have never been disappointed in their service or attitude. The gifts are welcome and an amazing act of kindness. Thank you.

July 26, 2023
Rated 5 out of 5 stars

Very quick response to my queries and…

Very quick response to my queries and friendly service and delivery time is very fast. I've had nightmares with other afro cosmetics sellers but this one is the best so far. I would recommend and will continue to purchase if the service remains very good and if they continue to stock the items I need 😀

June 24, 2023
Rated 5 out of 5 stars

Great service

Good tracked delivery.
Got all items ordered in pristine condition.
Would highly recommend Spell Beauty.
And loving the new website too.

June 7, 2023
Rated 5 out of 5 stars

Amazing customer service, great range of hair at great prices, fast delivery - what more could you want?!

I’ve been a regular customer of Spell beauty for a while now. They always have a diverse range of hair available at really good prices, customer service is amazing and really personable, delivery is really quick and they’ve given me a few free gifts with my orders which is always a pleasant surprise. Recently they revamped their website and it’s so easy to find what you want, it’s really user friendly. I’m a hairdresser myself and will happily vouch for them, continue to refer my clients to them and keep ordering my own personal supplies. Don’t waste your time shopping around, just go to Spell!

May 29, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look