S.P Green & Co Reviews 50

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Visited this jewellers and was very impressed. Staff are extremely knowledgeable, helpful and professional. The service was second to none. My rings were cleaned and polished free of charge and m... See more

Rated 5 out of 5 stars

I recently purchased a signet ring for my 32-year-old son from SPGreen, a family-owned jeweller and couldn’t have been more impressed. The service was exceptional from start to finish — Steve,Seb and... See more

Rated 5 out of 5 stars

I can’t recommend this jewellers enough, I visiting this morning and Seb was more than helpful. Not only did he help me pick out a stunning piece of jewellery for my fiancée but he also went above and... See more

Rated 5 out of 5 stars

We don't usually leave reviews, except in exceptional circumstances. Jake and Charlie in the Bath store have been most helpful, helping us to choose the perfect engagement ring and also our w... See more

Company details

  1. Jewelry Store

Written by the company

Established in 1979 as a manufacturing jeweller, S.P. Green became one of the first manufacturing jewellers to open as a retail shop within Birmingham’s famous Jewellery Quarter. The Green family now have four retail shops, three in the Jewellery Quarter and more recently the new branch in the City of Bath.


Contact info

4.8

Excellent

TrustScore 5 out of 5

50 reviews

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Rated 5 out of 5 stars

Flawless from start to finish

From start to finish the quality of service and attentiveness, to my bespoke ring design, was flawless. Jake is very personable and an asset to the business; all communication was first rate and couldn't do more to allay any design concerns I had through the process. The finished ring was exactly what I had described and demonstrated the craftsmanship and finesse of a high quality jewellers. I wouldn't hesitate to recommend S.P Green & Co. in Bath to anyone.

May 17, 2019
Unprompted review
Rated 5 out of 5 stars

Great customer service and honest…

Great customer service and honest communication. There are 3 stores in Jewellery Quarter - so this review is reflective of one of the stores. We visited a few months ago after visiting just one other store. We decided not to visit too many shops and the strategy worked. Jacqui served us who was friendly, patient and gave us some great advice. We really appreciated the customer service, speed of having the rings re-sized and also polished. I have experience of jewellery shopping from when I bought the engagement ring (A different non SP Green store) and I couldn't give that 5 stars. But with SP Green, we can definitely give top marks. We'll definitely recommend them to our friends, family and work colleagues.

March 17, 2019
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service, really took time & helping us pick our rings

November 25, 2018
Unprompted review
S.P Green & Co logo

Reply from S.P Green & Co

Kay was pleased to help you, and sends her thanks for your kind review. We are always happy to help.....please dont forget your complimentary annual clean and polish

We look forward to being of service again in the near future.

Kind regards

S P Green & Co.

Rated 5 out of 5 stars

Wow what excellent customer service…

Wow what excellent customer service from start to finish. Kay was my advisor and she certainly knew her products and offered great advice and I left a very happy person. Thank you Kay

Kevin

November 16, 2018
Unprompted review
S.P Green & Co logo

Reply from S.P Green & Co

Thank you for your lovely review Kevin, we have passed this onto Kay. We like to pride ourselves on our knowledge and level of customer service here and know she was delighted to help you.
See you very soon for your wedding rings - and enjoy Austria !

Kind regards

S P Green & Co.

Rated 5 out of 5 stars

Excellent advice and service.

November 16, 2018
Unprompted review
S.P Green & Co logo

Reply from S.P Green & Co

Thank you for taking the time to post such a positive review. We look forward to being of service again soon.

Kind regards

S P Green & co

Rated 5 out of 5 stars

I would like to thank Elaine and Jess…

I would like to thank Elaine and Jess for all their help and advice in choosing an eternity ring. All the staff were so helpful and friendly and went to the other shop to find me a ring that would match my engagement ring. . My husband and I were so impressed with the service, as at no time we were put under pressure to buy!!
My ring is now being made just for me, and I am so looking forward to receiving it soon ... thank you :) x

November 14, 2018
Unprompted review
S.P Green & Co logo

Reply from S.P Green & Co

Good Morning Joy, thank you for taking the time to send us such a lovely review. We are delighted to know you were so pleased, Jess was happy to help get it spot on as she realised it was such a special purchase for you.
We look forward to helping you again soon, and don't forget your complimentary clean and polish .......

Rated 5 out of 5 stars

Very helpful and personal service

Very helpful and personal service. Knew what I was looking for and provided the exact ring to our specification. Would highly recommend and Kay was lovely to boot. No hesitation in giving the highest stat rating...let’s hope she says yes now....

November 9, 2018
Unprompted review
S.P Green & Co logo

Reply from S.P Green & Co

Thank you for that lovely review Matt its nice to hear we succeeded with your requirements ......We will pass this review onto Kay who we are sure will be delighted.
and we have every confidence that your girlfriend will, indeed, say yes :)

Rated 5 out of 5 stars

Lovely and attentive service by Kay…

Lovely and attentive service by Kay when deciding on my next piece of jewellery.

September 22, 2018
Unprompted review
S.P Green & Co logo

Reply from S.P Green & Co

Thank you for your lovely review Michelle and for your comments on Kay’s service that’s nice to hear :)
Hope to see you again soon
S P Green & Co.

Rated 5 out of 5 stars

Brilliant, very happy to recommend

Great price and the order was dispatched the same day and arrived the next. Excellent service! Thank you. :) (And no, I have absolutely no connection to this shop - I just found them on the internet and thought I'd give them a go.)

February 20, 2015
Unprompted review

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