Placed an order and when delivered, contained missing items. I contacted support but they just deflect, delay and give you a run around making it impossible to resolve anything with the supp... See more
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They refuse to cancel an order even though they still have not sent it. It has already been 10 days. I no longer need the order. Contacted my credit card company and filed a dispute.
TOOK OVER MONTH RECEIVE TWO LINGERIE OUTFITS, FIRST ONE CAME THAN TRIED CANCEL SECOND AS SAID BACK ORDER 2-5 WEEKS, SO ONCE TRIED CANCEL SECOND ORDER THYEY CAME BACK THAT WAS IN STOCK BEONG SHIP OUT,... See more
Made an order, realized I made a mistake, asked to cancel and reorder and was told my order was scheduled to ship the next day. Okay, no big deal I waited too long to ask, thats on me. A week after as... See more
Company details
Information provided by various external sources
Lingerie store with the biggest selection of lingerie online. Buy bras, panties, chemises, sexy costumes, and clubwear at affordable prices.
Contact info
East Grevillea Court 1705, 91761, Ontario, United States
- spicylingerie.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 54% of negative reviews
Typically takes over 1 month to reply
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Really very satisfied this product
Really very satisfied this product. I just loved it. Highly recommend.
The quality of the product is very nice…
The quality of the product Spicy Lingerie is very nice and durable, I like the style and colors it looks very hot. . Highly recommended.
The site is incredible
The site is incredible, and all of the items are one-of-a-kind and lovely. I adore all of those pieces and hope to purchase some of them in the future. Thank you for sharing this; it's fantastic! For me, it's a 5 star rating and a Strong Recommendation! Thumbs up from me.
2-day shipping does not mean 2-day…
2-day shipping does not mean 2-day shipping!
I ordered $300 worth of merchandise on a Friday via Express (2-day shipping). They didn’t send it out until the NEXT Thursday and it’s not due to be delivered until the following Monday at 7pm (our plane leaves at 6 am that morning).
I called Spicy Lingerie’s “customer service” reps (a few different ones) and they were not willing to help (not even upgrade my status to Saturday delivery (at my expense!) so I could receive my package before I leave on Monday).
They stated they had the weekend off for the Thanksgiving holiday, which is interesting because Canada celebrates Thanksgiving in October and they are based in Ontario.
Their reps just told me to find the tiny shipping link on the home page where you must read through a lot of material to find that it takes 1 business day to process and up to 3 to leave the wherehouse. Then, even if you select 2 day shipping, Saturday delivery isn’t included. In my case, by the time it arrives, it will have been a week and 3 days after I submitted the order.
They did not care at all. Just kept saying, “if you read our policies...).
So, just be aware, if you need your package quickly, don’t order from Spicy Lingerie; use Amazon—they ship quickly no matter what type of shipping you choose.
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