spidersworld.eu Reviews 44

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I ordered a spider that was shipped on monday and arrived, safe and sound, at my house in italy in less than 24 hours, excellent customer service

Rated 5 out of 5 stars

Amazing experience with purchasing from here. Spiders arrived in 24hr from Poland to Ireland which I didint know was even possible. They arrived earlier than stated. all safe with a heat pack and were... See more

Company replied

Rated 5 out of 5 stars

I’m absolutely delighted with my purchase from Spidersworld.eu — five stars for both service and eight-legged fluff! 🤩 From first contact their communication was clear, prompt and profes... See more

Rated 5 out of 5 stars

Good website, great product and even better customer service. spidersworld.eu was the first off a list I was going to try... I've not needed the rest! From selecting your spiders, to payment, to... See more

Company replied

Company details

  1. Pet Store
  2. Pet Supply Store

Written by the company

SpidersWorld.eu – Your Trusted Source for Tarantulas and Exotic Invertebrates in the EU At SpidersWorld.eu, we specialize in the sale of exotic invertebrates, with a primary focus on tarantulas (Theraphosidae). Our extensive collection also includes true spiders (Araneomorphae), scorpions (Scorpiones), and centipedes (Scolopendra), making us a go-to destination for enthusiasts and collectors across Europe. We take great pride in offering healthy, legally sourced animals from trusted breeders and suppliers. Our priority is the well-being of the animals and the satisfaction of our customers. Each order is carefully packed to ensure the safety and comfort of the animals during transit, and we offer fast, secure courier shipping within the European Union, including a Live Arrival Guarantee. For wholesale customers and exotic pet shops outside the EU, we also provide international air cargo export of large orders to all continents. Our team ensures compliance with all legal and veterinary regulations to guarantee a smooth, professional, and safe delivery. With years of experience and a strong passion for arachnids and other invertebrates, we are committed to providing high-quality service and expert advice. Whether you’re a beginner looking for your first tarantula or an experienced collector searching for rare species, SpidersWorld.eu has something for everyone. Join thousands of satisfied customers who trust us for our reliability, professionalism, and dedication to the hobby. Discover the fascinating world of spiders and other exotic creatures—safely, legally, and with confidence.


Contact info

4.8

Excellent

TrustScore 5 out of 5

44 reviews

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Rated 5 out of 5 stars

Highly recommended for beginners and experienced keepers alike ...

I’m absolutely delighted with my purchase from Spidersworld.eu — five stars for both service and eight-legged fluff! 🤩
From first contact their communication was clear, prompt and professional; every question I had was answered quickly and courteously.

Shipping was fast and handled with obvious care: the tarantulas arrived in excellent condition, calm and healthy — you can tell they pack with expertise and respect for the animals.
Despite my slightly dramatic excitement, Jarosław, my contact at Spidersworld, stayed very polite, calm and helpful the whole way, which I appreciated very much.

Not to be dramatic, again, but — I just can’t seem to stop myself😉: these little velvet-leg aristocrats are even more charming in person than in the photos.
…and to tell everyone you own both large and tiny prehistoric roomies… ...Well, perhaps — if you still want visitors every now and then — leave out the part about how many spiders you got, and definitely, how many you are planning to buy again from Spidersworld.eu 😄

Overall, Spidersworld.eu combines top-notch professionalism with a friendly, personal touch and a huge selection of arachnids and other invertebrates. Highly recommended for beginners and experienced keepers alike — trustworthy, efficient, and with spiders that truly live up to the hype.
I will happily buy from them again! 🙂

— The Norwegian Babcia living in Sweden

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic shop with amazing species

Fantastic shop with a huge selection and really great prices. All the animals I ordered arrived alive and have already settled in. I was able to communicate by email, and the person was very friendly and efficient. In short, I recommend them 100%!

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Charlie

I have ordered a spider,white knee Brazilian female,and she is THE BEST!
I love her so much,and not any money in the world would make me give her away!
She has been ordered from this website,and i dont even know.
I just love my spider very much, there isnt TOO much,as she is all deserving of love 💕

January 26, 2026
Unprompted review
Rated 5 out of 5 stars

Spiders arrived in great condition

Ordered three spiders and they arrived alive and in absolutely fantastic condition, despite deliveries in my country being finicky and thus them getting held for an extra day. They were packed with a heat pack and that helped! They're absolutely beautiful spiders and I've had no issue with them, excellent service and excellent shipping!

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Ordered from here twice and can absolutely recommend!


First order was one single spider, a female that came in great condition and really fast. The communication was both great and fast.

The second time I ordered a few females and a bunt of slings, this was late November, came very well packed with heat pack. Every sling looked to be in good condition and are thriving as of now. Once again the communication was awesome, got all my questions answered and the delivery was fast.

Would really recommend! Will buy again!

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Trustworthy

The tarantulas arrived in perfect condition.
The packaging is top tier, and the shipping very fast.

I ordered a mystery box and I am so happy with my new babies. They adapted the contents to my experience level, which is really cool.

December 2, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience with purchase from here

Amazing experience with purchasing from here. Spiders arrived in 24hr from Poland to Ireland which I didint know was even possible. They arrived earlier than stated. all safe with a heat pack and were all very lively getting out of the containers. They were packaged extremely well and protected. I would genuinely recommend to buy from here!

October 21, 2025
Unprompted review
spidersworld.eu logo

Reply from spidersworld.eu

Thank you 😍

Rated 5 out of 5 stars

Best EU Tarantula Shipper

Great communication, fast and experienced shipping, and very secure packaging. Would order from here again and recommend without hesitation.

September 23, 2025
Unprompted review
spidersworld.eu logo

Reply from spidersworld.eu

Thank you 😍

Rated 5 out of 5 stars

Great Overall Experience

Good website, great product and even better customer service. spidersworld.eu was the first off a list I was going to try... I've not needed the rest!

From selecting your spiders, to payment, to delivery... everything is a pleasant experience with top notch customer service, they actually do care! I will be using spidersworld.eu for many years to come.

May 9, 2025
Unprompted review
spidersworld.eu logo

Reply from spidersworld.eu

Thank you 😍

Rated 5 out of 5 stars

This is the best site in Europe for…

This is the best site in Europe for ordering arachnids.
Iv ordered several times and iv got grate suport. They answer fast when iv had questions.
All animales arrived safe and nice packed. And the price is right!! 👍👍
/Sweden 👍

April 5, 2025
Unprompted review
Rated 5 out of 5 stars

The best service ever

The best customer service I've ever experienced in my 34 years of living. I ordered 5 spiders and the packaging was really good. Even with UPS making mistakes the spiders arrived alive and well. Im really happy and will definetely order again in the future. For now Ill enjoy my 5 new spiders.
Thanks a lot!!!!!

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

Quick and professional

Ordered this January and it's cold but the spider was packed in 7 layers and a heat pack so I bet she hasn't felt the cold. Also shipped on the 7th, arrived on the 8th, 2 country s away.

January 8, 2025
Unprompted review
Rated 1 out of 5 stars

My son ordered a hoodie May 15 and has…

My son ordered a hoodie May 15 and has not received it or got an email.
The site is a scam and not trudtworthy!

May 15, 2023
Unprompted review
spidersworld.eu logo

Reply from spidersworld.eu

Thank you for your review. However, it seems there has been a mistake — our store specializes exclusively in selling tarantulas (spiders), not clothing such as hoodies. Please double-check whether the review was posted for the correct business. If possible, we kindly ask you to remove or update it. If you have any questions, we’re happy to assist.

Best regards,
spidersworld.eu

Rated 3 out of 5 stars

They where professional in taking care…

They where professional in taking care of packaging ecc but unfortunately 3 days after arrival the spiderling passed away and when I informed them they never offered me to send me a new spiderling. So disappointed.

October 21, 2022
Unprompted review
spidersworld.eu logo

Reply from spidersworld.eu

Dear Customer,

We’re truly sorry to hear about the loss of your spiderling a few days after arrival. We fully understand how disappointing that must have been.

Please note that we offer a live arrival guarantee, and in this case, the spiderling was delivered alive and in good condition — as you also confirmed. Unfortunately, once the animals arrive safely and are under a new keeper’s care, we have no control over the conditions they are kept in, such as temperature, humidity, feeding, or other environmental factors that may affect their well-being.

While we always try to support our customers in every way we can, we hope you understand that we cannot take responsibility for events occurring several days after delivery.

Thank you for your understanding.

Best regards,
spidersworld.eu

Rated 5 out of 5 stars

Best!👌 place to buy arachnids in eu so…

Best!👌 place to buy arachnids in eu so calm yet full of energy when going into their new home (no kicking no bolt out of enclosure) tho close with the faster once. Gorgeous specimens! Told in a comment that my balfouri was missing a spinneret, this order I was confused got an extra with bm on it, sure enough it was a balfouri? I dident even ask for it! Extremely good service really appreciated place that know spiders!
with good prices and a wide range of species.

August 17, 2022
Unprompted review
Rated 1 out of 5 stars

You can get scammed

1 month and 11 days since they "sent" a package. Package never arrived my country. Seller told me multiple times before sending, there would be no refund. Now i know why. Probably never sent a package..

December 10, 2021
Unprompted review
spidersworld.eu logo

Reply from spidersworld.eu

Dear Customer,

Your review is very disappointing and, frankly, unfair.

The package was sent, and you were provided with a valid tracking number, which confirmed that it reached Norway. According to the tracking information, the shipment was confiscated by Norwegian customs. This is something completely out of our control.

As the recipient, it was your responsibility to contact customs and provide any required documentation or clarification to release the package. Failure to do so led to the confiscation — not any action or inaction on our part.

We also clearly informed you before shipping that we do not offer refunds in cases where a package is blocked or seized by your country’s authorities.

It is completely inappropriate to suggest that we never sent your package, especially when you received the shipping confirmation and tracking number. We are transparent and honest in our operations, and such accusations are not only baseless but damaging.

We are sorry about the outcome, but please understand this is a matter between you and your country’s customs office — not a failure on our side.

Sincerely,
spidersworld.eu

Rated 1 out of 5 stars

Absolute stupidity

Absolute stupidity. Changed the website to GBP as it's available in various currencies, only to be told during checkout that the products can't be delivered by their available carriers and to amend the cart. I don't want to amend the cart, I want to order the items I've selected. It's not my problem you don't have association with any carriers yet still choose to advertise that you can provide the items to a country using the appropriate currency.

May 10, 2021
Unprompted review
spidersworld.eu logo

Reply from spidersworld.eu

Dear Customer,

Thank you for your feedback. I understand your frustration, but please allow me to clarify a few important points.

Due to regulations introduced after Brexit, it is unfortunately no longer possible to ship live tarantulas to the UK via post or courier. This is not something we can override — it's a matter of international law and border restrictions regarding the transport of live animals.

The option to display prices in GBP is available for the convenience of many of our customers from various countries who do not use the euro or dollar in daily transactions. GBP is commonly used by our UK-based business clients, who continue to legally import tarantulas from us through authorized channels and use GBP for invoicing.

It’s unfortunate that due to a lack of awareness about post-Brexit import regulations, you’ve chosen to leave a negative review. We strive to be transparent and provide accurate information, and we’re always here to help explain or assist with any confusion.

Kind regards,
spidersworld.eu

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