I like the site but it's hard to figure out the bonuses on the site. It's great for available games and options for slots and sports though!
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Just joined the site, so far having a great experience. Good bonuses !
Company replied
Thanks for giving me this opportunity so the experience i have worked with winpesa for more than 3months this is the experience I had and I just want to work with you in your company and learn more fr... See more
Company replied
You are one of the better online casinos i have seen
Company replied
Company details
Written by the company
SpinBetter is a popular international bookmaker and online casino. The company was established in 2019 and belongs to Sprut Group B.V., registered in Curacao. The site has been translated into 62 languages and is available in almost all countries around the globe. SpinBetter offers an opportunity to bet on a huge number of sports events at the most favorable odds, more than 7,000 online slots, card games, live dealer games, roulette, craps, poker, baccarat, etc.
Contact info
3.9
Great
2K reviews
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The support from this company is…
The support from this company is terrible. I'm trying to withdraw my money, but they're just stalling. I can't get my money back.
March 25, 2026
Unprompted review
Reply from SpinBetter
We’re truly sorry to hear about your experience 😔 and understand how concerning this situation must feel, especially when it comes to withdrawals. Delays can sometimes occur due to verification or internal review processes, but we completely agree that this should be communicated clearly and handled as smoothly as possible.
To help resolve this as quickly as possible, we kindly ask you to provide more details about your case and contact our Claims Department at claims@spinbetter.com
, where your situation can be reviewed thoroughly and individually. Our team will do their best to assist you and find a fair resolution.
Best regards, Spinbetter
Reply from SpinBetter
Thank you! 😊
We’re glad you like the website.
Best regards,
SpinBetter
STAY AWAY
STAY AWAY! SpinBetter is holding my 1 470 € winnings and refusing to verify my official Revolut PDF statement. Their support (Aubrey and Roger) provides contradictory information, claiming 14 hours and then 14 days for verification. I have already opened a formal complaint on CasinoGuru (ID: NMtriple). They even had the nerve to ask for a review while blocking my money. Untrustworthy and unprofessional!
March 23, 2026
Unprompted review
Reply from SpinBetter
We are truly sorry to hear about your experience and understand how frustrating and stressful this situation must feel, especially when it concerns your winnings and the verification process. We sincerely apologize for the confusion caused by the different timeframes you were given, as well as for the overall impression this situation has left.
Please note that verification and withdrawal checks may sometimes require additional time depending on the documents provided and the internal review process. However, we fully understand that clear and consistent communication is extremely important, and we regret that this was not your experience.
Since you have already raised a formal complaint, we kindly ask you to direct this matter to our Claims Department at claims@spinbetter.com
, where your case can be reviewed in greater detail and with the proper attention it deserves. This will help ensure that all the information, including your documents and previous communication, is assessed thoroughly. Our goal is always to resolve such situations as fairly and transparently as possible.
We genuinely appreciate you bringing this matter to our attention and regret the disappointment caused. We hope your case will be reviewed as soon as possible through the appropriate channel.
Best regards, Spinbetter
Reply from SpinBetter
Thank you! 😊
We’re glad you enjoy the variety of games and the wins.
Best regards,
SpinBetter
Reply from SpinBetter
Thank you so much! 😊
We’re glad you like the app and appreciate your rating!
Best regards,
SpinBetter
Good site the best i dont play in a…
Good site the best i dont play in a site like this
March 25, 2026
Unprompted review
Reply from SpinBetter
Thank you so much! 😊
We’re happy to hear you consider our site the best.
Best regards,
SpinBetter
Love the layout
Love the layout, easy menu and not getting lost trying to find shit. Would have given ya 5 stars if I had won the jackpot
March 25, 2026
Unprompted review
Reply from SpinBetter
Thank you! 😊
We’re glad you like the layout and easy navigation — wishing you the jackpot next time! 🍀
Best regards,
SpinBetter
Improve on your deposit option because…
Improve on your deposit option because I haven't made a deposit to my account since it's only giving me cryptocurrency option yet I didn't see that option during registration.
March 25, 2026
Unprompted review
Reply from SpinBetter
Thank you for your feedback.
When registering, you can choose between a crypto account and a regular account. If a crypto account was selected, only cryptocurrency deposit options will be available.
If you selected a regular account, please contact our support team so we can look into your case in more detail.
Best regards,
SpinBetter
I haven't played long but I have had a…
I haven't played long but I have had a great time playing when I can I trust that it's fair as most 99% of the time my $30-$50 balance will last a fare while it's now one of my favourite online casino games 😁
March 25, 2026
Unprompted review
Reply from SpinBetter
Thank you so much! 😊
We’re glad you’re having a great time and enjoying the experience. It’s wonderful to be among your favorites!
Best regards,
SpinBetter
It just takes and u never win...
March 10, 2026
Unprompted review
Reply from SpinBetter
Thank you for your feedback.
We understand your frustration. Please note that all game outcomes are random and based on luck, so results can vary. We appreciate your opinion and will take it into account.
Best regards,
SpinBetter
Reply from SpinBetter
Thank you!
We’re happy to hear you consider us the best.
Best regards,
SpinBetter
Reply from SpinBetter
Thank you so much!
We’re glad you enjoy the casino and our helpful support team.
Best regards,
SpinBetter
Reply from SpinBetter
Thank you! 😊
We’re glad you had a great experience.
Best regards,
SpinBetter
Reply from SpinBetter
Thank you for your review!
We’re glad to hear that you find the app perfect. It’s great to know you’re enjoying your experience with us.
Best regards,
SpinBetter
Deposit deducted but not credited – no proper support
I made a deposit of ₹33,000 on 9 March 2026 using UPI (Ref: 606898864308). The amount was successfully debited from my bank account and transferred to the UPI ID provided.
However, the amount was never credited to my gaming account. I have provided all required proofs including bank statement, payment confirmation, and transaction details.
Initially, support responded saying the request is being processed, but later they claimed the funds were not received. After that, responses became stopped.
As per my bank records, the money has already been credited to the recipient account. I have also raised a UPI dispute with my bank to trace the transaction.
This situation is very concerning.
I request the company to properly investigate with their payment provider and resolve this issue at the earliest.
March 9, 2026
Unprompted review
Reply from SpinBetter
Thank you for your detailed feedback.
We’re sorry to hear about this situation and understand your concern. Please contact us directly at claims@spinbetter.com
and include all transaction details — our team will investigate this matter with the payment provider and assist you as soon as possible.
Best regards,
SpinBetter
its good online casino
January 14, 2026
Unprompted review
Reply from SpinBetter
Thank you for your feedback!
We’re glad to hear that you’re enjoying our online casino. We’ll keep working to make your experience even better.
Best regards,
SpinBetter
Good application 100/100
March 24, 2026
Unprompted review
Reply from SpinBetter
Thank you for your amazing feedback!
We’re really happy to hear that you rate our application 100/100. Your support motivates us to keep improving and delivering the best experience possible.
Best regards,
SpinBetter
I have been struggling to fully…
I have been struggling to fully activate my account as my phone number will not verify for some reason
March 24, 2026
Unprompted review
Reply from SpinBetter
Thank you for your feedback.
If you’re experiencing this issue, please contact us at claims@spinbetter.com
— we’ll be happy to assist you and resolve it as soon as possible.
Best regards,
SpinBetter
Reply from SpinBetter
Thank you for your awesome feedback!
We’re glad to see you’re enjoying your experience with us — your positive energy means a lot to our team!
Best regards,
SpinBetter
Reply from SpinBetter
Thank you for your review!
We’re glad to hear you’re enjoying the casino and the pokies. It’s great to know you’re having a fun experience with us.
Best regards,
SpinBetter
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