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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the customer service for being helpful, fast, and responsive, with many highlighting the positive attitude of the staff. People also appreciate the user-friendly website, describing it as efficient, easy to navigate, and offering a great variety of games. The overall user experience is frequently described as enjoyable and reliable. However, some people were dissatisfied with the payment process, specifically regarding withdrawals. These customers reported difficulties in withdrawing funds, issues with account verification, and delays in receiving winnings. Some also mentioned concerns about website changes and customer communication.

What people talk about most

Customer service

Consumers generally express satisfaction with customer service. Many reviewers highlight the helpfulness and... See more

Website

Users describe positive interactions with the website, frequently praising its ease of use, transparency, and... See more

Staff

People report positive experiences with staff. Customers consistently praise the support team for being... See more

Payment

Customers consistently note ambiguous experiences with payment. While some reviewers report quick and... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the platform's ease... See more

Based on these reviews

Rated 4 out of 5 stars

I've played all the other affiliates and spin Buddha is top class bedtime of all of them but that's just my experience

Company replied

Rated 4 out of 5 stars

Dallas tried to help get my expired bonuses back but couldn't Site is user friendly apart from that

Company replied


Company details


Contact info

4.2

Great

TrustScore 4 out of 5

137 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Three times I have won and three times…

Three times I have won and three times they have cancelled my winnings trying to hit me with some rubbish about it being my fault I have played with them for years never again

February 26, 2026
Unprompted review
Spinbuddha logo

Reply from Spinbuddha

Hello Theresa,

We're sorry to hear that your experience on our website wasn't what you expected. We strive to provide the best service possible and are constantly working to improve.

If you need support, please reach out to us at support@spinbuddha.com with "Trustpilot" in the subject line. Our team will be glad to assist you.

Best regards,
SpinBuddha Team

Rated 5 out of 5 stars

Easy to use everything is transparent…

Easy to use everything is transparent with this casino very good for a casino not on gamstop great selection of games

January 30, 2026
Unprompted review
Spinbuddha logo

Reply from Spinbuddha

Dear Shaw,

We love to hear that as we made a great effort in order to improve our services.

Thank you for your fresh and positive feedback, we do appreciate it and wish you many more positive emotions with our casino platform!

Best regards,
SpinBuddha Team

Rated 4 out of 5 stars

Verification

This site was a nightmare but in the end it did all work out so im very happy with the outcome

February 2, 2026
Unprompted review
Spinbuddha logo

Reply from Spinbuddha

Dear Patricia,

Thank you for your review, we appreciate your feedback and are happy to inform that this is already resolved, as you had managed to cash out successfully once with another transaction on the way.

When it comes to verification, it may take some time, as we need documents in a precise format. For example, we cannot accept a paper scan as was the case.


Best regards,
SpinBuddha Team

Rated 1 out of 5 stars

I am very disappointed in this site

I am very disappointed in this site. I use it a lot and have put in a lot of money. I requested a withdrawal almost 2 wks ago and still waiting for my winnings, they said after 5 days of waiting that my bank had rejected the payment, I then contacted the bank who advised they didnt. I went bk to spinbuddha for proof of my bank rejection which never got. They advised to make the withdrawal again which I did last frid and still no sign of my money. I have emailed the team several times now and no one is getting bk to me and when I speak to live chat all they say is you need to wait another 5 working days bearing in mind I'm waiting already nearly 2 wks.

I will amend review once I get my winnings
I made the first withdrawal on the 28/08 and then had to wait another full wk to be told my bank rejected the payment I then contacted my bank and payment provider who said they didnt reject so I asked for proof from spinbuddha abd they wudnt provide it, then then cancelled my withdrawal and advised me to request again which I did on the 5/9 now waiting since then abd atoll no withdrawal. So this is 2 wks im waiting

August 28, 2025
Unprompted review
Spinbuddha logo

Reply from Spinbuddha

Dear Anne,

Thank you for your feedback, and we’re sorry to hear about your experience. We can see that after your transactions were returned, you successfully requested a withdrawal, which was processed promptly. With this, we consider the matter resolved.

Should you wish to add anything or discuss further, please don’t hesitate to contact us via email with the subject line Trustpilot.

Best regards,
SpinBuddha Team

Rated 2 out of 5 stars

Been offered a VIP status

Been offered a VIP status, which allocates you to a "so called" VIP manager, been having a very slow back and forth conversation for 3 hours now and the issue has not been resolved, absolutely disgusting

September 4, 2025
Unprompted review
Spinbuddha logo

Reply from Spinbuddha

Hello,

We're sorry to hear that your experience on our website wasn't what you expected. We strive to provide the best service possible and are constantly working to improve. If you need support, please reach out to us at support@spinbuddha.com with "Trustpilot" in the subject line. Our team will be glad to assist you.

Best regards,
SpinBuddha Team

Rated 5 out of 5 stars

Had no issues verifying account and…

Had no issues verifying account and withdrawals have taken a night to hit my account.

Would recommend and the team behind the scenes have always help with any queries

September 1, 2025
Unprompted review
Spinbuddha logo

Reply from Spinbuddha

Hi Lewis,

Thank you for your kind words! We’re thrilled to hear that your account verification and withdrawals went smoothly. Our team is always happy to assist, and we really appreciate your recommendation.

Best regards,
The Spinbuddha Team

Rated 5 out of 5 stars

The agent was very helpful 👌

The agent was very helpful 👌

August 31, 2025
Unprompted review
Spinbuddha logo

Reply from Spinbuddha

Hi Lukman,

Thank you for your feedback! We’re glad to hear that our agent was able to help you. 👌 Your support means a lot to us!

Best regards,
The Spinbuddha Team

Rated 5 out of 5 stars

Good site good costumer service

Good site good costumer service

August 28, 2025
Unprompted review
Spinbuddha logo

Reply from Spinbuddha

Dear Angela,

Thank you for this! We are very happy to hear of that!

Indeed, we strive to always provide great service and have amazing experiences for our players.

Best regards,
SpinBuddha Team

Rated 5 out of 5 stars

Fantastic gaming site,do many games to…

Fantastic gaming site,do many games to choose amd win most times no joke a awesome casino site.very happy customer 😀

August 20, 2025
Unprompted review
Spinbuddha logo

Reply from Spinbuddha

Hi Illya,

Thank you so much for your amazing feedback! We’re thrilled to hear that you’re enjoying our games and having great wins. Your support means the world to us, and we look forward to providing you with even more fun and exciting experiences!

Best regards,
SpinBuddha Team

Rated 3 out of 5 stars

It’s a okay site for when you’re on Gamstop

Good selection of games
Deposit limits and other restrictions are in place to help you
Minimum withdrawal is £100 that you have won which is ridiculous

August 17, 2025
Unprompted review
Spinbuddha logo

Reply from Spinbuddha

Dear Ewan,

Thank you for your feedback. We would like to stress that GamStop is a self-exclusion program designed to help individuals manage their gambling responsibly. It is important for all players to respect these limits and exclusions for their own safety. While we provide a wide selection of games and clear information about deposit and withdrawal policies, bypassing self-exclusion measures is strongly discouraged and goes against responsible gaming principles.

We encourage all players to play responsibly and make informed decisions. Your enjoyment is important to us, but safety and compliance come first.

Best regards,
SpinBuddha Team

Rated 5 out of 5 stars

Spinbuddha is a really great site which…

Spinbuddha is a really great site which lots of top class games.
Frequently paying decent wins and withdrawals are processed very fast.
Support are amazing and often offer up free spins as rewards.
Thank you
Worthyshank79

August 3, 2025
Unprompted review
Spinbuddha logo

Reply from Spinbuddha

Dear Shane,

Thank you for your amazing review! We appreciate your feedback and are quite happy to see you enjoy our site!

From good games to greater withdrawals and fast processing, we are here to satisfy your needs.

Best regards,
SpinBuddha Team

Rated 5 out of 5 stars

i like play slots and sport bet

July 28, 2025
Unprompted review
Spinbuddha logo

Reply from Spinbuddha

Hi Mahdi!

Thank you for playing with us! We appreciate you so much and really hope that you stay a while to experience many more great moments.

Thanks for the support and have a good day and a great win!

Best regards,
SpinBuddha Team

Rated 5 out of 5 stars

Absolutely amazing casino lv the games…

Absolutely amazing casino lv the games won and fast cash fast and help line is very nice and helpful thank you

July 28, 2025
Unprompted review
Spinbuddha logo

Reply from Spinbuddha

Hi there Martina!

What a brilliant review, thanks for the top-tier support and the praise!

We are quite happy to read your comment and see that our services have been extraordinary, it seems! Thanks for the honest feedback!

We wish you great wins, many joyous experiences and we will see you around.

As always, best regards for our team:
SpinBuddha!

Rated 5 out of 5 stars

Really good customer support

Really good customer support, happy to help always

July 26, 2025
Unprompted review
Spinbuddha logo

Reply from Spinbuddha

Hi Lewis,

Thank you so much for your kind words! 🌟
We’re thrilled to hear that you’ve had a great experience with our customer support — we’re always here to help and happy to assist whenever you need us.

Best regards,
SpinBuddha Team

Rated 5 out of 5 stars

Good easy website very enjoyable…

Good easy website very enjoyable playing on there

July 23, 2025
Unprompted review
Spinbuddha logo

Reply from Spinbuddha

Dear Harisson,

Thank you so much for your kind words!
We're thrilled to hear that you find the website easy to use and that you're enjoying your time playing with us.

Your satisfaction means a lot, and we look forward to having you back for more great experiences!

Best regards,
SpinBuddha Team

Rated 2 out of 5 stars

Never I have cash bonus

July 22, 2025
Unprompted review
Spinbuddha logo

Reply from Spinbuddha

Dear Iveta,

We're sorry to hear that your experience on our website wasn't what you expected. We strive to provide the best service possible and are constantly working to improve.

If you need support, please reach out to us at support@spinbuddha.com with "Trustpilot" in the subject line. Our team will be glad to assist you.

Best regards,
SpinBuddha Team

Rated 5 out of 5 stars

Brilliant site great games and…

Brilliant site great games and excellent customer service

July 14, 2025
Unprompted review
Spinbuddha logo

Reply from Spinbuddha

Dear Kristy,

Thank you so much for your wonderful review! We're thrilled to hear you enjoy our games and that our customer service has met your expectations.

Best regards,
SpinBuddha Team

Rated 4 out of 5 stars

This site is absolutely appalling with…

This site is absolutely appalling with not giving out bonuses

July 8, 2025
Unprompted review
Spinbuddha logo

Reply from Spinbuddha

Hello, Vikki!
Thank you for your feedback. We truly appreciate it. We always strive to provide top-quality service and improve wherever possible.
We’re always looking for ways to reward our players with exciting bonuses! In addition to our daily prize wheels, we offer a loyalty program and a variety of other promotions. To explore everything available, be sure to visit our Promotions and Bonus Terms sections.
Thank you for your understanding.
Best regards,
SpinBuddha Team

Rated 5 out of 5 stars

Good website

Good website

June 28, 2025
Unprompted review
Spinbuddha logo

Reply from Spinbuddha

Hello, Danny!
Thank you so much for your kind words! We're thrilled to know you had a great experience with us. Your satisfaction means everything, and your support encourages us to keep delivering our best. We can’t wait to welcome you back soon!
Best regards,
SpinBuddha Team

Rated 5 out of 5 stars

Very helpful in all issue

Very helpful in all issue
Great service
Excellent

June 26, 2025
Unprompted review
Spinbuddha logo

Reply from Spinbuddha

Hello, Ranjeet!
Thank you for your generous review! It means a lot to us to know you enjoyed your experience. Your satisfaction is our priority, and we sincerely appreciate your support. We can’t wait to welcome you back soon!
Best regards,
SpinBuddha Team

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