Spinegear Reviews 

37
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

It was easy to order from the website, very quick delivery, fantastic device to use and easy to set up and understand the readings. The product itself is well made and so far, 100% reliable. R... See more

Rated 2 out of 5 stars

I made a mistake with the selection. I thought the circles went from top to bottom. I ment to give you four stars out of five.

Rated 5 out of 5 stars

This is my second purchase, my sister was so impressed when she saw how accurate my readings were, we we bought her one for herself, living on her own it’s easier for her to use. Thank you.

Company replied

Rated 5 out of 5 stars

After hurting my back I needed additional support whilst healing. Bought a back support from Spinegear and couldn't be happier. Decent product at a decent price that arrived quickly and os helping me... See more

Company replied

Company details

  1. Medical Equipment Supplier

Written by the company

We mainly focus on Health and Personal Care, Fitness and health care accessories. Our main products are Blood pressure Monitors, Finger Pulse Oximeter, Posture corrector, Knee brace, and Sports fitness accessories.


Contact info

4.2

Great

TrustScore 4 out of 5

37 reviews

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1-star

Asks customers to review

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Replied to 50% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(37)

12 reviews in the last 12 months

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Rated 1 out of 5 stars

The nebuliser is just useless

The nebuliser is just useless. Had to start using my old one again.

June 25, 2026
Spinegear logo

Reply from Spinegear

Hi,

We're very sorry to hear that you've had this experience with your nebuliser. This is certainly not the standard we aim to provide.

We'd really like the opportunity to understand what went wrong, as there could be a fault with the device or an issue that we may be able to resolve quickly. Please contact our customer support team with your order details so we can troubleshoot the problem and, if necessary, arrange a replacement or another suitable solution under our warranty.

Customer satisfaction is very important to us, and we'd appreciate the chance to make this right.

Kind regards,

The Spinegear Customer Support Team

Rated 3 out of 5 stars

I bought a blood pressure monitor I purchased from Spinegear on 1 June 2025. The device worked properly at the time of purchase, but it has now stopped working.

No reply on the messages but on the web clearly states that they have 24 hour 7 day service. Also the shop I bought the blood pressure monitor are trying to contact Spinegear bno reply.ut

February 2, 2026
Unprompted review
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Reply from Spinegear

You never purchased from us but 3rd parties, and you have used the device, according to you, for several months, and it has worked perfectly for you. We replace manufacturer faults, and we can repair damaged items if they were purchased from us.
You sent a message which we have replied to several times, but your Outlook email keeps bouncing the response back. How is that our fault? Anyway, we wish you a healthy life.

Rated 5 out of 5 stars

Reliable Company. Highly Recommend!

It was easy to order from the website, very quick delivery, fantastic device to use and easy to set up and understand the readings.

The product itself is well made and so far, 100% reliable.

Really amazing customer service. The customer service was above and beyond any company I had ever dealt with. Highly recommend!

I'm very happy with my purchase.

January 12, 2025
Rated 5 out of 5 stars

This is my second purchase

This is my second purchase, my sister was so impressed when she saw how accurate my readings were, we we bought her one for herself, living on her own it’s easier for her to use.
Thank you.

September 27, 2024
Spinegear logo

Reply from Spinegear

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated

Rated 5 out of 5 stars

Excellent product.

Wanted a rechargeable blood pressure monitor and this one is excellent. Very clear and easy to use. Fast delivery too. Would definitely recommend.

September 16, 2024
Spinegear logo

Reply from Spinegear

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated

Rated 1 out of 5 stars

I have nothing to receive it for over…

I have nothing to receive it for over two weeks. I am not happy

January 23, 2024
Spinegear logo

Reply from Spinegear

Evri informed us that your parcel has been delivered and provided a delivery proof. Additionally, they requested that you complete a non-delivery form so that we can proceed with processing a replacement. I promptly dispatched your parcel, and you have the tracking number indicating the delivery on the 17th. However, I am still willing to send you a replacement; I just need you to fill out the non-delivery form so we can initiate a dispute with the courier. Unfortunately, you gave us a 1-star rating without allowing us the opportunity to resolve the issue.

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