Spinit Reviews 200

The most unprofessional online casino out . 2 weeks with a withdrawal pending with being told on multiple occasions that I’m high in the priority list to be processed next but nothing.

Withdrawals take a long time. They say they process in 3 days (which is already a long time compared to top casinos) but it’s been over 4 days and no process yet. They also encourage you to “keep the fun going” by canceling your withdrawals and playing with that money so that you lose it. Honestly I just want my money and I will never return to this casino again

I have a withdrawal pending around 5 days and the cassino did not help with suport and did not do anything to help my situation they just said for I wait and at now I did not receive my money

This is a total SCAM site. It’s been a month now and every excuse possible for why my $2250 is delayed. What a joke sick shouldn’t be on here shut them down.

!!!DO NOT PLAY!!!

DO NOT PLAY HERE. I made a withdrawal of $750 on July 6, 2025. As of July 17, 2025….still have not received my winnings. I have chatted with live support who give the same answer every day…”unexpected delays in processing” and “have more patience.” I have also been sending emails but now they just stopped responding to those. This site is a scam please play on an actual legit site that will pay your winnings! This site does not even deserve 1 star!

Excellent people and great service friendly people and understanding specially Kobe

Wish I could do 0 stars. I've tried to close my account sending daily emails for almost two weeks. Even as a VIP and through the support email to no response. Don't waste your money

solved the problem, was very kind, communicated well, thank you Caty

Apart from the manipulation of games (they give you sth at first, but then they will drain your pocket), the most deceiving casino ever: i’ve asked 3 days in a row to close account and nothing! They habe no limits on the account and they dont close account after having asked them. Thank God I am not tempted to fall agaim, im curious to see how long it takes them to close it. Ill keep you posted. This is illegal, I may go to police to see what they can do about it. I will wait a bit longer for avoiding the hassle to make the effort, but eventually i eill do it for other users.

I would request to all new player and existing player.
do not play here. it is fack and bad website. if you do deposit then you could be victim. if you wish to withdrawal same money that you deposited they can not allow. and bonus money - you can use only $8 and less (wager requirement - more than $26,000) it is impossible with $8 bet. I deposited money and freeze by website . it has been steal. deposit and withdrawal are very very ridicules. Don't trust on website. I would advice you all don't be a victim of money . that was happen with me. either they do not allow for withdrawal. however i did not play. i made an $1000 deposited. and tried for withdrawal system does not allow. FRAUD FRAUD happen with me .......be aware of it ...SCAM

It seems that a lot of people playing on your site were having the same withrawal issues as mine. Chat support has no ideas if what seems to be the problem about the delays, as a company, every important matters should be rolled out to your employees especially those on live support.

I made my withdrawal last 27th of January at 1:55 am and it has been a total of 5 days now and i didn't receive any yet. Per their disclaimer it is clearly stated

"withdrawal will be process within 3 days after the day it was made, excluding weekend"

I am not sure if this one of your delaying tactics, so your customers will end up cancelling their withdrawals.

Please play fair with your customers as their looses is more than their winnings.

I made withdrawal 28.12 and i still dont have money. I write to livechat everyday and they just write back i have to wait more, its 3 weeks from my withdrawal.

Still no money!!! Completely shut the site down and don’t respond to any emails!! Kept my £2400 and they think I’ve forgot! It’s going to a small claims court for my money. Disgusting!!!

On the 6th and 8th of December I made withdrawal requests today is the 24th of December I have still not received the funds. I unable to contact anyone from this casino and the support is a joke. I email them daily and they give different excuses everyday. Please people stay away from this Casino as they will not give you your money. I wouldn't give this Casino one star neither do I recommend anyone play on this hideous site.

In response to your previous reply...You won't be able to contact me directly because YOU closed my account! Also contact you directly? PHONES DO NOT WORK. CHAT DOES NOT WORK?! Still not received my £370 4 weeks later. STILL A ONE STAR.

MarkyD20

I am totally shocked at how I am treated after winning 12500 Nok, I deposit the money into the withdrawal on 15.12.2022 the next day the money is put back into my playing account by spinit, I put the money back into the pending withdrawal on 16.12.2022 to again experience the money being put back into my player account, this is pure fraud and deception, I expect my money to be paid to me immediately.
Today I got this letter from spinnit that the site is being shut down?...
Your market and account closure notice
We regret to inform you that Genesis will cease operating in your market on 16 December 2022. You will be able to log-in to your account until 30 December 2022 to withdraw any outstanding balances. Please note that the minimum amount of the withdrawal is $10. From 30 December 2022 the site will close and you will no longer be able to access your account.

What happens next?
On 16 December 2022: You will no longer be able to deposit or gamble;
On 30 December 2022: You will no longer be able to access your account.

What happens to my cash balance?
We encourage you to withdraw any funds from your cash balance as soon as possible as your account will be inaccessible after 31 December.If you have not managed to withdraw your cash by then, you can still contact customer service (v.) who will assist you.
On 2 January 2023, we will proactively attempt to release funds in any remaining cash balances directly to the payment method on record. In the event that this is not possible, for example the payment method used is no longer valid, we will attempt to contact you via email to make alternative arrangements to return your cash balance back.

What happens to my bonuses?
After 16 December 2022 you will no longer be permitted to place wagers on our site and your bonus will be forfeited.

What happens to outstanding bets?After 30 December 2022, you will be able to contact Customer Support via email . to address any questions you may have.
We would like to thank you for playing at Spinit.com and we apologize for any inconvenience caused.

absolutely shocking customer service. let me bank £10 and let sun to the point of £300. i went to withdraw and i couldn’t. the phone line doesn’t work, live chat doesnt work so i emailed i got a response stating to send some documents so they could offer me a refund as my account was in a cool off period so i couldn’t withdraw! well isn’t that just nonsense. absolute joke and i want my winnings. i’ve been waiting hours and all im getting is the same response it’s getting dealt with no need when people okay these sites and you can’t even speak to anyone!!!! 😡

update- went back onto my account and it let me withdraw it but still not recieved my £300

update x2- refused to withdraw my £300 using my debit card
account is xsophloux

Fantastic customer service representative called Timothy. Responded rapidly and was accomodating. Keep up the good work guys and gals

this casino is very bad im withdrawal money before 4 days and still asking me for document with one i sended before t days and i receive email my account is fully verifield that casino is crazy dont like payout money to peopple when i contacting still same reply 72 hours and this stupid reply is alredy gone 2 times the 144 hours hahahaha omg best bad casino is spinit .y name is karol pulko

I've made a withdrawal which was a few weeks back they keep asking for more documentation would any1 know exactly wot I need to send this sight is not on u don't need that much documentation to spend yr money though bloody joke