This company suspended my account because they could not afford to pay me. How can a company that brags about Oprah backing them (who will never rent a bicycle in her life- let’s be for re... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Total Burn. Used the app to rent a bike out on a recommendation, everything went smooth until I tried to get paid. No response from support, no payment received, website not working. DO NOT RENT YOUR... See more
The app makes me great side money ($1500/mo) -however, when there is an issue thats needs help from the customer service department ..THEY ARE LIARS AND VERY UNPROFESSIONAL !!! I have never dealt with... See more
This site is a total joke. The "renters" don't respond and neither does their "customer service" ......total waste of time.
Company details
Information provided by various external sources
How it works for people listing: 1) Members easily sign up through our web platform, iOS app, or Android app. 2) They list their bicycles, skis, snowboards, SUPs, or surfboards with real photos, to rent to likeminded people worldwide. They set their own price, which they can also adjust per rental. 3) Users searching for equipment in their area request to rent for specified days and times. Listers can easily turn down an offer if the agreement doesn’t work for them. 4) Money is transferred securely prior to pick up, eliminating any uncomfortable conversations or non-payment. 5) Every bike listed is insured up to $5,000, skis/snowboards $1,000, and SUPs/surfboards $2,000 against theft or damage, making the experience completely safe for every person listing their gear. Both renters and listers can review each other and become verified through Facebook, Twitter, and cell phone. How it works for the renter: 1) Users search for bikes, skis, snowboards, SUPs, or surfboards in the area they wish to rent. 2) They view the equipment available in that area and make a request to rent the ride. 3) There is an in-app chat feature allowing both parties to communicate about price, components, verifications, reviews, etc. Once the lister decides they will rent the equipment to the person requesting, they “confirm” the request. 4) Renter pays for the rental and picks up their equipment at the negotiated time and place.
Contact info
Santa Monica
- Hello@spinlister.com
- spinlister.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best way to know a new city on two wheels
During a week in NY, I rented two times bikes for me and my friends. It is a wonderful experience having the possibility to rent a bike just like yours in your home town but anywhere in the world!
I recommend it to everyone.
Simple platform enables seamless renting of bikes.
Spinlister is a great, simple platform that allows you to quickly and easily rent your bicycle (or other gear) to others. All the renters I've had have been easy to work with, and I've been paid on time. Highly recommend it!
Spinlister is a great service!
I was very glad that a service like Spinlister exists. It showed me multiple of bike options over the period and area of my search and the experience was flawless.
I would use it again and strongly recommend it.
Fantastic
Loved being able to get a bike where and when I needed one. Much more affordable than the alternatives.
Highlighter Yellow
My host was great. Spinlister was great. My time in Chicago was a wonderful experience—one that I couldn't have had without Spinlister. Chicago does have its Divvy bikeshare, but with Spinlister, I didn't have to worry about checking my bike in every thirty minutes or hour.
Great look and easy to use. Well designed !
I have only good things to say about the app. My only regret is not enough people use it ! I have had only two users rent bikes from me in the last year.
Great site, even better initiative.
I must say that I love the concept of the site, and the fact that I can rent a cool bike to experience the city's in the best possible way. Hopefully more people will use this application more frequently in my city also.
Excellent Experience All-Round
Site functioned perfectly, renter was very accomodating and generous offering great value for money.
Would embolden your hope for the cycling community!
Excellent Experience
I have used Spinlister a couple of occasions and have felt it to be a hugely beneficial service. I would however like to see more coverage in Europe.
Best
excellent service!
I've rented out my bicycle on Spinlister and once I got someone to rent it, everything went completely smoothly. After my bike was returned I. Received prompt payment to my account (or PayPal, I don't remember) and was very satisfied!
Great Bike, Great Guy
Spinlister helped me find a great bike in the area I was traveling, and the owner was fabulous. It was more convenient and much cheaper than renting from a commercial business, and the bike was nicer than anything I was likely to find otherwise. I was very pleased
Great service!
I've used Spinlister a few times now, mostly in the US. Looking forward to using it more worldwide!
love it
I have used it to hire out my bikes. It is a fantastic tool and I can see that the are evolving to better the UX.
Nice way to rent bikes from locals.
The whole process was very painless and effective. I'm a fan of the whole concept :)
Best customer service ever!
I've had nothing but great experiences using Spinlister. Their customer service is next level!
Spin your choice of rides
Spinlister is the AirBnB of quality sports gear rentals. I've used this service for the flexibility over rental shops for bicycles and surfboards and had an excellent experience every time. Oh, and it's cheaper than retail rental shops, all the more reason to give it a try.
Great Service! Be sure to screen your renters.
Some renters can be flaky or demand too much. Don't bend over backwards for a rental (one person expected me to drive for over an hour to deliver the bikes to a hotel). Other renters are great and completely painless, and these are the majority. Spinlister is great, especially if you live in a densely populated area. Out in the suburbs, it can be a challenge occasionally.
Great service
I have rented my bike to eight different people. It has given me a little extra to pay bills and my bike has come back in great condition each time. Service is easy to use and it's a great community.
NYC greenwich village
easy. everything I wanted it to be. Riding manhattan is the best way to fast track your understanding of the city.
Great idea, pretty good execution, interface can be confusing
The easy communication via text is nice. Trying to update my bikes after I've uploaded them is not very intuitive. I had to edit every single one after moving.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








