Spinny Reviews 718

Dear Niraj,

I, Jha Aniket Pradeep Kumar, would like to bring to your attention an issue regarding my recent vehicle purchase from Spinny (Rithala Hub) on 23 March 2026. The vehicle is a 2016 Honda City (DL3CCK8136), which I purchased considering its low usage.
However, within 5 days of delivery, I started facing battery-related issues. On the 5th day, your partnered garage (Rana Motors) inspected the vehicle and confirmed that the battery was functioning properly. Despite this, the same issue reoccurred after a week, on 08th April.
Yesterday early morning, the vehicle had to be towed due to a non-running condition. Even after more than 24 hours, the vehicle has not been returned to me. Additionally, I have been informed by the Spinny RM that the vehicle delivery is delayed due to it not being washed, which is highly unprofessional given the situation.
I am extremely dissatisfied with the after-sales service provided by your team. Such delays and lack of proper resolution are unacceptable.
I request you to kindly look into this matter on priority and provide a resolution at the earliest. Failing which, I will be compelled to escalate this issue on LinkedIn and other social media platforms.
Looking forward to your prompt response.

Regards,
Jha Aniket Pradeep Kumar
8140792961 / 7303222961
Noida

My experience with Spinny has been extremely disappointing and mentally harassing. Since the purchase, I’ve faced multiple issues, including a safety concern within the first few days. It has now been over 2 months, and they still haven’t provided my number plate and registration sticker. Despite confirmation, the plate was “misplaced” at the Sohna hub. I’m being stopped by traffic police due to their negligence. The staff has been unhelpful and lacks basic courtesy. No accountability and no resolution. I strongly advise everyone to never buy from Spinny.

My experience with Spinny has been mentally harassing from the start. Faced a safety issue within days of purchase, followed by constant follow-ups for basic commitments. Even after 2 months, no number plate or registration sticker. Their team confirmed it was ready, but the Sohna hub “misplaced” it. I’m being stopped by traffic police due to their negligence. Unhelpful staff, lack of basic courtesy, and zero accountability throughout. Extremely disappointing and stressful experience. Never buy from Spinny.

I constantly needed to connect for my updates, there is no way to communicate immediately.Staff needs to know about policy or statements they are making. Should work on quality for customer satisfaction. Should focus on core issues what a customer wants rather them hiding.

Issue resolved

I had my car evaluated by Spinny, amazing crooks, the evaluator, tampered with the car (verified by the manufacturer!) so that they could undervalue the car!!! Don’t trust these guys! My car finally had to be sent on a flatbed to the workshop and fortunately the car was covered under warranty!!

Guys please don't trust spinny they're big cheaters. I have recently evaluated my car which is in good condition and recently I spent 40k to entirely to repair each and every part. Initially i thought to keep it instead of selling but then thought to take yellow board vehicle for my brother by exchanging this. I got shocked by their price. They said the price even if i put my car to scrap I get more. It was horrible experience. Don't ever think of spinny for buying or selling cars. My foot also will not enter spinny of from now.

There are many positive reviews but I somehow had bad experience. I wanted to sell my car, I got the evaluation done. First they quote me 1.22L. I asked for little high amount since car was pretty new and running was less. So they agreed for little hike and they gave new price upto 1.35L, I said okay I'll talk with my father and call you by tomorrow. Next day when I call them, the executive said that I never quoted 1.35L, if you want you can sell your car at 1.25L. that's the maximum we can get you. This was wrong. I didn't sell my car to them. So be careful before selling.

Cheated me by Selling a Defective 2nd hand car

Nishank assisted me very responsibly till the query is not resolved.

Abhishek the support executive was helpful in resolving my issue, A+ service

They are a bunch of frauds. They’ll first agree to the price you want so that you break all other deals. Get you to sign all the papers and then come up with some silly hidden problem with your car and try to negotiate again. This happened with my friend and he warned me against it so I was already cautious. Exactly the same thing happened. After me signing the transfer papers just one hour before I was going to send the car to their hub they said “sir aapke car ke airbag mein kuch issue hai”. Haah! The inspection was done 4 days before and they had to wait for it to the last hour. I can see this company going bankrupt like this soon. I also wish that it does. Be carefull whoever wants to sell or buy.

I had a very positive experience getting my issue resolved with Spinny, thanks to Nishank. He supported me throughout the entire process and made sure I clearly understood every aspect of my concern. What stood out the most was his patience and humility while dealing with me, especially when I was going through frustration and stress regarding the situation.

Despite my anger and agitation, Nishank remained calm, empathetic, and highly professional. He truly listened, understood my concerns, and worked towards providing the best possible resolution for my case. His ability to handle difficult situations with composure and professionalism is commendable.

I sincerely appreciate his dedication, customer first approach, and respectful attitude. Employees like Nishank make a significant difference in customer experience. Thank you for your support.

Nishank has resolved the issue in one day. Appreciate it.

I had great experience selling my car with Spinny. Shivam Patel has excellent customer service skills and he guided me on every step. I really appreciate the same. Thank you so much Shivam.

Mr.Nishank was helpful in resolving my issues and also cleared all the doubts and he was the best person whom I spoke from the spinny and Mr.Nishank you are amazing !

Coming straight to point, Spinny will become the worst ever company to how they are carrying out their practices, they will provide excellent service as long as its a paid one, but when you claim anything under warranty, they will just delay things, keep on circling in the same situation again and again until you give-up, the customer has to chase for updates, and those grievance officers sitting above are useless as well, take your complain to them, initially they will assure to take action but will take a blind eye.

Had a conversation with Spinny person on 29-March-26, after some discussion the joke is that "some area of the gearbox and Engine is not covered under warranty", piece of advice if purchasing any car with the Spinny warranty please negotiate in the pricing and avoid taking the warranty as it is of no use.

Worst experience. They purchased a car on a very low prices and than without transferring RC they used it and break the traffic rules. When I enquiry about it I got only english reply without any substance and real answer.
Don't sale your car to spinny. And think and study the market before buying a car from them.

the idea seems like it should work buuuutt it dosent, the sensors applied the crank and rest hubb are three d printed and have NO weather protection, get any damp in there in stops working, which means the whole system fails, the drive wheel is prone to slip against the bike wheel even on the flat, and the contoll computer is prone to have fits, one time i parked my bike turned it all off to save vattery only to walk away and watch my bike hurtle down the road on its own,

Pravin... Thanks for quick support, really appreciate your efforts to resolved this long pending issue.

Nishank was very helpful.