The sign up process was easy, and navigating their platform is easy as well. There's multiple ways to play a variety of games and providers as well as their own challenges whether it be by purchasing... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I like the selection of games and even tho cashout isnt instant its still pretty fast
I really enjoy spinpals platform because it is a straight forward easy to navigate platform.
Cool game selection. Amazing support very easy to navigate. The prize redemption time is the fastest in the nation literally the fastest. I hit for 121 in prizes and was able to immediately cash out.... See more
4.3
Excellent
2K reviews
Replied to 32% of negative reviews
Typically replies within 2 weeks
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App is Pure Trash!!! They are THIEVES!!
This app is trash I won 100 dollars and they won't let me redeem it. I linked my bank through their site and it says it worked fine but it dont save my account. They refer me to some aeropay company that I dont even do business with. Their site says I can redeem to a debt card but they do not offer that AT ALL. You can only redeem through aeropay and that site is trash. Their account linking doesn't work. So basically they take your money from a card, let you win and then make it virtually impossible to redeem your money and then send you to another company that you didnt even choose to do business with. I have screenshots of everything so use at your own risk. But I can guarantee you wont get paid if you win on this so called casino.. STEER CLEAR IF YOU CARE ABOUT GETTING YOUR WINNINGS.. they take your money from a debt card but dont let you redeem to a debt card. Pure theft is all it is. Good luck if you decide to play here but you might as well flush your money because they wont let you redeem it.
March 8, 2026
Unprompted review
Reply from SpinPals Casino
We sincerely apologize for the frustration you've experienced with the redemption process. We understand how disappointing it is to encounter technical hurdles when trying to access your winnings.
We want to ensure your bank linking is resolved and clarify all available redemption options for you. Please reach out to us via the live chat in the app so we can review your screenshots and assist you in completing your redemption directly.
I've won thousands using spin pals and…
I've won thousands using spin pals and it only takes a few hrs for the withdrawal to hit your account. My favorite site
March 8, 2026
Unprompted review
Great site trustworthy
March 7, 2026
Unprompted review
I love this game!!!
March 6, 2026
Unprompted review
Spinpals is by the shittiest platform…
Spinpals is by the shittiest platform ever I hit for ove 4000 dollars n they have a 500 dollar redemption limitbwhich I am fine with but the problem is the fact that I redeemed $500 twice and then and then get told that I am under review because I decided to cash out on a Sunday which is considered not a business day which was fine but I have been waiting for over a week for $500 to hit my account I have yet to see anything customer support does nothing but spend me in circles and I do not appreciate it so yeah if I was you I would not play this platform in any way shape or form I tried to be calm and collected with them but they keep spinning me in circles and give me the same runaround as the next guy and I'm over it
March 6, 2026
Unprompted review
Reply from SpinPals Casino
We sincerely apologize for the frustration. We understand how upsetting it is to wait over a week for your funds to arrive after hitting a significant win, especially when you feel the support team isn't providing clear answers.
We want to look into why your account is under review and ensure your payments are prioritized. Please reach out to us via the live chat in the app.
Customer service was great
Customer service was great, I love the games and the payout was 5 minutes! I have played with alot of casino's but I would rate this one as the best of the best!
March 6, 2026
Unprompted review
good deposit bonuses on deposit and the…
good deposit bonuses on deposit and the games I want to play.
March 6, 2026
Unprompted review
Worst online casino play
Worst online casino play, read other reviews that are 1 star because it’s all true I’ve been trying to win on their site for 2 years to no avail nothing I can’t wait until they fold. The online support is rude and spent many hours trying to get a win/bonus to payout!
March 4, 2026
Unprompted review
Reply from SpinPals Casino
I’m sorry to hear about your experience over the past two years. We take feedback regarding our support and payout processes very seriously, and it’s disappointing to hear that we’ve let you down.
Since you've had trouble with the payout and the service received, we want to make this right. Please reach out to our team via the Live Chat feature in the app so we can investigate your account history and address these concerns directly.
got my first cash out today and…
got my first cash out today and customer support was excellent with guiding me thru the whole process xoxoxox
March 5, 2026
Unprompted review
Very well ran and enjoyable to play!
March 5, 2026
Unprompted review
I liked knowing that my purchases…
I liked knowing that my purchases helped out the referer with SC as well.
March 5, 2026
Unprompted review
Love this platform great games and lots…
Love this platform great games and lots of wins
March 1, 2026
Unprompted review
Fast redemptions
Fast redemptions! Great game selection overall pretty good site so far!
February 19, 2026
Unprompted review
Awesome place ...
Awesome place I've played with Spinpals for almost a month and it has been hassle free and has become one of my favs...
February 27, 2026
Unprompted review
Great casino love playing here
February 27, 2026
Unprompted review
Customer service re-imagined!
The customer service team has been excellent at answering my redemption queries & the app/games are fun and user-friendly.
February 25, 2026
Unprompted review
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