This a great, trusted and reliable casino platform. I made plenty of successful cash outs, that I recieved via etransfer method. The VIP account members always recieve good bonuses, and the tourname... See more
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I feel this is one of the better ones going around, all works fine, rtp seems fair, payouts are reasonably quick (low maximum withdrawal limit however) Only issue is bonuses/free spins are a waste o... See more
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I had a mostly enjoyable time, though some of the games loaded slower than expected. That being said, once they started, the gameplay was smooth. I didn’t encounter unfair rules or hidden terms, which... See more
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I have been a client on Spin samurai for over 5 years now and the experience has only gotten better and better. There are very helpful managers and account representatives that always take care of any... See more
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Spin Samurai is currently one of the top online casino websites. This website provides a player with real cash and offers the best slots providers to play with. One of the games featured at this casino is the slots game. Players can select from various categories that allow them to play a variety of different casino games. There are also progressive slot tournaments for players who want a shot at winning real money. These are great ways for players to learn the basics of playing this type of game. If you are new to playing slots there are some things that you should know before starting to play.
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Malta
- spinsamurai.com
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4.1
Great
72 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
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bad vip treatment
I have been a vip player at this casino since october 7th 2021. since playing here I deposit every week and have 139 pages of deposits and im the second highest vip warrior you can get ive deposited 50k in raw money and my vip treatment only became worse it went from 25% to 5% back to 10-15% and lately its even been worse. as I grow higher and higher im being taken advantage, I havent had a single cashback for a year and a half and I have not had a wagered cash bonus for free ever. they are also very shifty with their tournaments, but I will say this they do withdraw. but if you need to speaker to management forget about it. if you are someone that spends very very little, its a safe casino
January 1, 2024
Unprompted review
Reply from Spіn Sаmuraі Саsinо
Hello Troy,
Thank you for sharing your feedback, and I appreciate your dedication as a VIP player at our casino.
I'm genuinely sorry to hear about your recent experiences, and I understand the importance of feeling valued as a loyal player.
Your concerns are taken seriously, and I assure you that we are committed to providing a positive and rewarding experience for all our players, especially our VIPs.
I'll make sure to bring your feedback to the attention of the management team to review and address your specific situation.
If you can also please share your account details so we can review your account and I can pass on your feedback to your VIP Manager.
Thank you for your understanding, and we look forward to rectifying any issues you may have encountered.
Kind Regards,
Spin Samurai Casino
---------------------------------
Hi Troy,
Thank you for providing your account information.
I've forwarded your feedback to your VIP Manager, who will contact you soon to address your concerns. We sincerely hope that together, you can find a fair and satisfactory resolution for both parties.
Should you have any additional questions or if there's anything else we can assist you with, please don't hesitate to let us know.
Kind Regards,
Spin Samurai Casino
It is a good place to play great…
It is a good place to play great customer support fast and helpful get selection of games platform not many bonus's that are profitable but other then that it's good they used to have fast withdrawal but I dunno what happend to that must be new management I'm guessing but thanks have a great day
December 28, 2023
Reply from Spіn Sаmuraі Саsinо
Hello Jaden,
Thank you for taking the time to share your thoughts and positive feedback.
We're delighted that you find our casino an excellent place to play, with great customer support and a diverse selection of games.
Your observation about the withdrawal speed is duly noted, and I assure you that we are continually working to improve and provide the best experience for our players.
If you have any specific bonus suggestions or concerns, we'd love to hear more to enhance your gaming experience.
Kind Regards,
Spin Samurai Casino
Good payout odds
December 23, 2023
Reply from Spіn Sаmuraі Саsinо
Hello Daniel,
Thank you for your feedback!
We're pleased to hear that you've found our payout odds favorable.
Ensuring enjoyable gaming experiences is our priority; your satisfaction is important.
Feel free to let us know if you have any specific suggestions or if there's anything else you'd like to share.
We appreciate your support and look forward to continuing to meet your expectations.
Kind Regards,
Spin Samurai Casino
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