Spinyoo Reviews 89

TrustScore 2 out of 5

2.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Tried to take a withdrawal out a few weeks ago now it didn’t come through as I had to verify. Furthermore I verified waited another week still nothing. DO NOT DEPOSIT

Rated 5 out of 5 stars

Don't know if I'm having a lucky spell, but this site seems to play well for me. I had made a series of withdrawals which transferred almost instantly. I managed to win a larger sum which did not go t... See more

Rated 1 out of 5 stars

biggest scam slots ive ever seen and ive been gambling 30+ years this site needs to be shut down. 1000 in 0 out over 2 week period its werid you get 1 bonus feature on slots every deposit its like the... See more

Rated 1 out of 5 stars

Withdrawals take so long. Told it will be minimum 24hrs per withdrawal - sometimes it’s immediate, other times it takes 48hrs plus. When you contact them they say 24-48 hours to be moved from ‘pendi... See more

2.2

Poor

TrustScore 2 out of 5

89 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Beware after a small win I tried to…

Beware after a small win I tried to withdraw and they claim I broke there terms by using a third party account to deposit and confiscated my winnings, I have since repeatedly sent official bank statements proving all accounts used are mine which they are choosing to ignore and referred me to ecogra adr which is owned by them . I have waited 28 days for them to review my documents repeatedly but I suspect they are using a blind person as they still refuse to verify even with official bank statements . There are much better sites around use them and save yourself 4 months of waiting and being lied to by support staff who can’t reply to emails within there own timeframe

June 24, 2022
Unprompted review
Rated 1 out of 5 stars

Removed 850.00 cash from account

Currently a 1 star.

Won and banked 900 pound after putting on 300.

72 hrs on email states it was through none deposit bonus and has been removed. The 300 pounds was non deposit???

If that was the case why not instantly remove the money when I passed the wagering req.

80 years old and don't need this kind of stress in my life. Has really caused me so much upset and pain. Hopefully askgamblers can help on the matter.

Disgusting tactics from another white gaming company.

Time the government legislated these companies better, rather than the Bully boy tactics we see so often.

July 3, 2022
Unprompted review
Rated 1 out of 5 stars

Minus zero stars

Minus zero stars
I would tell you my experience with them
I'm a player who don't play huge and always play on small bets amounts!
Won on a game £50
Moved on differents games and can tell you my balance in 10 minutes has gone!
This is not possible
Not ok what is going on with this website
Never won anything
I know you can't become rich by playing on casinos ..but to eat the balance like that?
No way !
This is not normal
Block instantly for Spinyoo
It was not a pleasure I will always say to this type of casinos!
I really think they have people watching us at our winnings and with a pressing button no matter what games you play you will get smashed!
Wow
Wow
Wow
Unbelievable !

May 21, 2022
Unprompted review
Rated 4 out of 5 stars

Easy site too use

Easy site too use, good games, Live chat always responds in a timely manner. After reading all the previous reveiws from people i must be one of the lucky ones as i hit big 50k off only depositing $50 i was so excited but when going to withdrawal they have a weekly withdrawl limit of $2500 so you can imagen it is very tempting to keep spending it down while waiting 5months too be paid out. I have recieved my 1st $2500 have been accepted for my 2nd so just waiting for that to appear. Withdrawls stay pending for 48hours which is a long time but after withdrawal is accepted i have receieved the money in my bank account within 2 working days.

Edit: 25/08, all the money I withdrew each week i received as long as you follow terms and conditions you should be good.

May 9, 2022
Unprompted review
Rated 1 out of 5 stars

Do Not Put Any Money Into This…

Do Not Put Any Money Into This Casino!!!!!!

I registered with Spinyoo about two months ago. I live in New Zealand but played in a different currency as I was given a few currencies to choose from. I deposited and lost about $7,000 over two months. Two weeks ago I won $2100 dollars and did a withdrawal after I had done all my verification's. After many days of back an forth due to not receiving any communication from them they told me that they won't be paying out my winnings as I wasn't allowed to play in a different currency!!!!! This is exactly what they want is for you to mess up on a wager or in my case playing in a different currency. The thing that pissed me off most was that they said for a week long that my withdrawal is under review and im sure they knew that they werent going to pay me out they took long to inform me so that I could keep depositing more which I deposited over $2000 while my withdrawal was pending.

If you don't want to lose you money stay very far away from this casino. The only way to get rid of scum casinos like is is to bankrupt them by not giving them any business.

May 9, 2022
Unprompted review
Rated 2 out of 5 stars

Nightmare

Nightmare, easy to put money in difficult to withdraw. Had £100 bonus never found out how to use it and lost it when I finally gave up and withdrew my remaining cash. Well at least I think I withdrew my cash, there's no sign of it at the moment.

April 26, 2022
Unprompted review
Rated 1 out of 5 stars

I joined with a deposit of £10

I joined with a deposit of £10, I was then given £10 bonus. After playing for 10 minutes the site froze and I had to login again.
When I did finally get on, All the money had gone including my money and the boys us.
I emailed support who told me to go to live feed and was told I had never deposited, I have the checked my bank account and the money was taken out, I told them this and was told it may take a while for the money to go through///
AVOID, I WISH I HAD READ THESE REVIEWS BEFORE I JOINED.

March 28, 2022
Unprompted review
Rated 1 out of 5 stars

Im long customer of WHG casinos years…

Im long customer of WHG casinos years ago these casinos were ok, but now its just full donation…Deposit after deposit just nothing…And whats the thing with bonus teasing, never seen like that any othet site, teasing is unreal…Played this spinyoo casino like half year and couldnt manage notasingle withdrawal, because nothing pays, its just so awful site…I remember other casions of same owner that were decent, but i dont know its the worst rightnow, so neverever again, thats it, i rathet burn the money than donating them…

March 21, 2022
Unprompted review
Rated 1 out of 5 stars

OMG!!

OMG!!

Avoid this one like the plauge. Dead spins non stop and Bonus teases. And when I complained to the live support they poped up with a responsible gambling message and Blocked my account lol. I have seen it all now, This "Responsible Gambling" 💩 is just their way of Blocking you when you question the Very Low RTP setting's etc.

February 28, 2022
Unprompted review
Rated 1 out of 5 stars

Very poor site it is one of the worse online casinos casino I have ever played .The payout rate of there slots is terrible After depositing over £50 and not getting a win over £.40p says it all scam

Very poor site it is one of the worse online casinos casino I have ever played .The payout rate of there slots is terrible After depositing over £50 and not getting a win over £.40p says it all scam I have only just realised it is run or owned by whitehat gaming says it all .

February 16, 2022
Unprompted review
Rated 5 out of 5 stars

Customer service was great

Customer service was great, payouts to PayPal have been instant. I usually only review poor company customer service so take this as a compliment

January 20, 2022
Unprompted review
Rated 1 out of 5 stars

worse site ever

worse site ever. wished I had read reviews before playing on this site - played fluffy got 4 fluffys free spins paid just over a hundred pound on a 3.75 bet !! STAY AWAY

December 4, 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look