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3.1

Average

TrustScore 3 out of 5

11 reviews

5-star
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Rated 2 out of 5 stars

Very tricky company

Very tricky company. Read carefully. If it's too good to be true, it probably is. Do not put stock in what they say upfront. They make it seem like you make a deposit and spend that amount but there's a specific way you have to spend it and they're not open about it. Their charitable fund option is also tricky. It's just like any other bank that needs governmental funding and doesn't want to help its customers. Sad. I was looking forward to banking with them. But I refuse to bank with scam artists.

July 18, 2022
Unprompted review
Financial logo

Reply from Financial

Hi there,

We apologize for any confusion and we'd be happy to explain the terms and conditions that apply. We’d love to explain further, to rcontact us, you may email us at support@spiral.us or you can call our customer support team at 1-888-888-8075. Please let us know if you have any other questions we can help answer and we wish you all the best.

Rated 5 out of 5 stars

A great way to give back!

I recently opened a Spiral account and I truly love the concept of this banking platform! I always thought that making charitable donations was something I needed a checkbook and thousands of dollars for, but Spiral completely changed the way I donate. Because Spiral allocates a small percentage of my deposits to the Giving account, I realize how much "spare change" I have to spare. This has helped me to already donate $50 in a short amount of time to the causes I care most about (no checkbook needed!!) And the cooler part? Spiral matched my donations up to $20. I am so glad I made the switch to Spiral!

November 24, 2021
Unprompted review
Rated 1 out of 5 stars

No support during weekend while having issues

Today I could not see my account value and transfer money since both mobile app and website are having issues. From this morning till afternoon no change and no support during weekends. Definitely will not stay with this new bank for long

November 13, 2021
Unprompted review
Rated 5 out of 5 stars

All donations in one place!

I recently opened a bank account with Spiral in order to keep and make all of my donations from one place. Spiral provides easy to use checking and savings products while having some of the biggest features in the market today such as: round up of my debit purchases to my giving account, automatic goal-based savings and early pay day. Love it!!

October 14, 2021
Unprompted review
Rated 5 out of 5 stars

I just replaced my Citibank and Chase…

I just replaced my Citibank and Chase accounts with Spiral. Why? No monthly fees, great customer service, and most importantly - the only GIVING ACCOUNT I know of in the entire banking space. It enables me to donate to my charities of choice (and there are more listed than on Amazon Smile…) and to round up my debit card transactions to give my change to the causes I care about. I’m excited to see new features roll out!

October 14, 2021
Unprompted review
Rated 5 out of 5 stars

Great concept!!

This is an amazing concept, and I love how easy is to donate to great causes. It allows me to start a savings account and round up for the charities I care about. And the plus? The app is really intuitive and easy to use.

October 8, 2021
Unprompted review
Rated 5 out of 5 stars

I highly recommend Spiral!

I recently started banking with Spiral and I love being able to easily donate to causes I care about and have it all in one app. It makes it easy to track and their customer service is super helpful and quick to respond. I definitely recommend checking out and downloading the Spiral app!

October 7, 2021
Unprompted review
Rated 5 out of 5 stars

I downloaded the Spiral app because my…

I downloaded the Spiral app because my son recommended it. I was hesitant to download a banking app because I’ve been with my old bank for a long time, but I’m really glad I did. This banking app is very good and very easy to use. I feel good knowing my money is safe with them.

October 7, 2021
Unprompted review
Rated 5 out of 5 stars

Spiral is an amazing bank!

I use Spiral as my primary bank and they're great. Their customer service team is outstanding, and respond right away. Their banking product is great, I really like being able to see in depth details on all my transactions and it's super easy to move money between my checking and savings accounts. I'm also really impressed with how the app looks, and it functions really well.
What initially drew me in was the ability to donate to charities I care about. With this app, I can donate to causes that are important to me directly from my bank. Super cool!

October 7, 2021
Unprompted review

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