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Rated 5 out of 5 stars

Some time ago I had some technical problem on my website, we were using the free presta shop platform , and when we tried to upgrade from old version to a newer 8.1 version, the whole website cra... See more

Rated 5 out of 5 stars

What a relief to have come across Spire Hosting. For the last 20 years a one person organisation has dealt with all things digital for my little business. Ill health meant my present provider needed... See more

Rated 5 out of 5 stars

I have just moved my hosting over to Spire from one of the big American players and my first impressions have been fantastic. The support help and guidance I have had from Dan has been way beyond anyt... See more

Company replied

Rated 5 out of 5 stars

Dan helped us not only find a solution for all of our needs but walked us through it step by step and put in the extra effort to make sure we found the perfect hosting solution without paying for so... See more

Company details

  1. Web Hosting Company

Written by the company

Web design & development agency in Chesterfield, Derbyshire. Web hosting, support & full consultancy service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

88 reviews

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Rated 5 out of 5 stars

Super efficient, always.

I've always been surprised with how quickly Dan Smith is able to resolve any issues I've had, or updates requested. From taking control on my pc to resolve email sync problems to simply updating my website, he's so efficient and on the ball, thanks Dan!
Highly recommended.

April 12, 2023
Unprompted review
Rated 5 out of 5 stars

email help

I left a message in online chat and they called back the next day. It was with regards to my emails not syncing with domain after I made a new webpage and Dan Smith was very helpful, took dual control over my Mac while on the phone so I could watch him change the required settings and the issue was resolved quickly and with a friendly amenable customer service provider.

December 8, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

They took the time to explain the options. Once we agreed to use their service they had our websites moved over in no time.

December 2, 2022
Rated 5 out of 5 stars

No better service could be given

Contacted Spire Hosting late on in the afternoon after finding out my current hosting company was closing their servers. I needed a new provider and fast. I had concerns about losing years of emails and a decent host for our company website. In less than 30 minutes Dan had been provided with all the details and had look into the transfer of everything from our previous supplier. He reassured me that everything would transfer overnight and he would keep me informed of the process as it went along a few WhatsApp menages where exchanged and then in the morning my first message was from Dan at Spire Hosting informing me that everything had been successful. That for me was amazing but to top everything off he sent a small file to my phone to fully install all my new email settings.

Nothing has been lost not even an email in the transfer

Service first class, speed of response first class, overall experience first class

November 9, 2022
Unprompted review
Rated 5 out of 5 stars

Not all hosting companies are created equal... Spire are kings amongst men!

I've been around the block, having developed and hosted WordPress sites for over 15 years. Recent server reliability issues with another host prompted me to look for an alternative, and after comparing dozens of hosting companies, I settled on Spire... And boy, am I glad I did!

I've had great hosting with poor customer service, and poor hosting with great customer service before - it's almost the choice you have to make when it comes to web hosting. I've tried so many web hosts throughout the years it's not even funny.

Not the case with these guys! Spire Hosting absolutely excel, head and shoulders, above any other hosting company I've ever used in the quality of their service and the support surrounding it. Dan and his team have worked tirelessly alongside me to migrate all of my customers to new hosting packages and ensure a smooth transition from the old host.

Having worked in the industry for a long time (including for a large UK web hosting company), I know when I'm being fed bull - Dan's exceptional knowledge of web hosting infrastructure and zero-nonsense approach has been a breath of fresh air in securing quality hosting for my clients.

I am forever grateful to the team for their assistance, and look forward to a partnership with a team I know have the ability, confidence, and, crucially, the product behind them. My only regret is that I didn't find them years ago!

November 10, 2022
Unprompted review
Rated 5 out of 5 stars

Extremely good support

Extremely good support. A real geographical (not high-charge) phone number, real people based in England who actually answer the phone and you can talk to.

Very good experience.

October 15, 2022
Rated 5 out of 5 stars

Highly recommended

Spire Hosting is a great company - run by Dan and a small team that work alongside him, Dan is contactable, approachable and committed to his customers. Spire Hosting has demonstrated to me that they are a forward thinking company that take the needs of their customers and customer care seriously.

Hosting is reliable and fast, and, if there is an occasional issue, this is generally dealt with **very** quickly.

Spire Hosting quite rightly should be highly recommended as should Dan, at its helm.

October 6, 2022
Unprompted review
Rated 5 out of 5 stars

What a relief to have come across Spire…

What a relief to have come across Spire Hosting. For the last 20 years a one person organisation has dealt with all things digital for my little business. Ill health meant my present provider needed to ask me to find an alternative organisation. In the space of a week, I've gone from desperation to elation. Thank you Spire Hosting and Dan Smith in particular.

October 3, 2022
Unprompted review
Rated 5 out of 5 stars

Dan helped us not only find a solution…

Dan helped us not only find a solution for all of our needs but walked us through it step by step and put in the extra effort to make sure we found the perfect hosting solution without paying for something we didnt need. Would highly recommend speaking to Dan about any histing queries you may have.

The whole transition from start to finish was effortless

May 27, 2022
Rated 5 out of 5 stars

Make the move to Spire you wont regret it

I have just moved my hosting over to Spire from one of the big American players and my first impressions have been fantastic. The support help and guidance I have had from Dan has been way beyond anything I would of expected at ten times the price. Apart from our website now running much faster than it did on my previous hosting I would and will recommend Spire based solely on there incredible customer support, make the switch you wont regret it. Dean

April 7, 2022
Unprompted review
Spire Hosting logo

Reply from Spire Hosting

Thanks Dean - we do really strive to be customer & server centric! Anything you need, you know where we are! Always a hand to lend!

Rated 5 out of 5 stars

Outstanding ⭐️⭐️⭐️⭐️⭐️

Purchased Wordpress hosting through Spire today. Their service was outstanding! Dan helped me migrate my old site and took care of my emails (not a single email was lost). Ryan then called emailed me to let me know everything was complete and the site was secure.

Would highly recommend!

February 3, 2022
Unprompted review
Spire Hosting logo

Reply from Spire Hosting

Thanks for choosing Spire Hosting - pleased your happy with free migration, anything you need, just reach out. Thanks again, Dan

Rated 5 out of 5 stars

Quality services

Quality services! Prompt response and always providing the information needed to maximise every pound spent!

February 2, 2022
Spire Hosting logo

Reply from Spire Hosting

Glad you feel your getting value out of your services. Anything you - just reach out. Thanks again for choosing Spire Hosting - Dan

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