Spiritueelboek Reviews 686

I never recieved anything, so i wrote a review. They asked for my phone number. So i was excited, maybe we find a solution?
The waiting was very long and i lost my faith. But when i least expected, they send me a mail for a refund. I was surprised and happy.

I bought a bracelet, by unpacking I saw the quality was very poor, I kept it anyways.
It showed, the same day the chain broke, within a week the bracelet broke completely
I don't know about the other products, but this was very cheaply made for a big price.

Products can be bought from temu for 90% savings. They are dropshippers and communication is terrible.
Photo's on the site do not match the product you receive.

I ordered stones for 49 euro and later the same product appeared to be from Temu for the price of 13 euro and free delivery.
Delivery was 2 weeks.

Very poor or non-existant communication with the company.... Nobody answers your emails or the phone calls, even when you leave a message with the phone number to get back to you. Impossible to retourn the purchased items. Very disappointed and really they are not worth even one star.

I ordered the Modern Witch Tarot from spiritueelboek.nl and received an interesting surprise:

A cheap quality, copyright-infringed version that you can buy for €4 at the big dropshippers rather than the original version. To be clear, I paid €20+€5 shipping, a price at which one would expect to receive the original (currently priced at $16 at official retailers in the UK and US).

I know the original deck from a friend and it comes in a different format (much bigger than what I received), the cards have a different finishing (glossy and quite thick opposed to thin and cheap) and it comes with a small guide book (I only received the cards).

The cards I received were much smaller, had no high end finishing, the intensity of the colors varies from card to card (not just the black font but also the blue backside which should be the same for all cards). There was no guidebook included and the packaging was cheap. It gives the impression of a €2-3 standard playing card deck from the Action.

Also there are some obvious spelling errors on the cards (Four of Swords spelled Pour of Swords, Nine of Wands spelled Niine of Wands).

I specifically ordered from them at a higher price than other vendors expecting they would be selling the original product where the artist gets compensated, rather than an illegally copied version at a low quality with very obvious mistakes.

This is not only misleading their customers but also not fair to the artist.

I contacted their customer service asking for a refund and for them to stop selling copyright/infringed items and have received no response whatsoever.

Take your money elsewhere and buy from someone with a moral backbone.

I for one will be looking into my legal options as they not only misled me but also are not fair to a young artist by selling works without licensing.

Update: They just responded to me saying I could send the item back at my expense (€7,95) and claiming that it was okay that they were selling a dropshipped unofficial copy because they didn’t claim it was an original anywhere on their website. So they are admitting to KNOWINGLY selling a cheap dropshipping deck at the price of the original deck.

I gave the necklace I ordered to the person who it was for and she was very happy with it, but the delivery packaging was not good. The necklace was thrown in a box without any protection and I could feel it moving around and hitting the sides the moment I picked it up, and knowing how delivery drivers handle packages, the item could've easily gotten damaged in the transport process. Some protective bubble plastic or any alternative would've been much appreciated.

Spiritualboek has been a great shopping experience for me. They have a wide range of products, great discounts and quick delivery. Even when I needed a replacement for a necklace I bought with a bracelet, they were willing to replace it and still let me keep the necklace. Definitely going to be shopping here again!