Splash Inflatables & Event Ninja Reviews 

97
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the bouncy castles and party equipment are spotlessly clean, delivering endless fun and excitement for children at various celebrations. People deeply appreciate the punctual drop-offs and completely hassle-free setup and collection processes that make organizing events entirely stress-free. Reviewers are extremely happy with the wide selection of available party options and the consistently helpful communication when organizing special occasions. Consumers also note that the dedicated team frequently goes above and beyond to accommodate urgent requests. Many individuals express their intention to continue booking these reliable services for future family events.

What people talk about most

Service

Consumers find service to be positive, highlighting brilliant communication and punctual drop-offs. Reviewers... See more

Staff

Clients share positive opinions on staff, frequently highlighting their helpful, friendly, and professional... See more

Product

Customers expressed great delight with the huge variety of inflatable products available, such as the disco... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant, super flexible and by far the best service & affordable option in the Glasgow area. I wanted to organise a mascot costume 1 week prior to Halloween, made an error on the date range... See more

Rated 5 out of 5 stars

Organised the disco bouncy castle with small slide and the large drop slide for my sons 5th party as we had about 30 of us and all different ages. The kids were so excited when they saw them and liter... See more

Rated 5 out of 5 stars

Called last minute to arrange a bouncy castle and were so helpful and accommodating. We have used this company a few times and wouldn’t go anywhere else as they really are so reliable, helpful and pro... See more

Rated 5 out of 5 stars

I’ve used splash inflatables over the past 10+years starting from when another company didn’t show and I was left sitting with 20odd 5 year olds and no entertainment I called around getting no luck an... See more


Company details

  1. Party Store

Information provided by various external sources

Safe, reliable, Professional & Affordable. We are the one of the largest providers of party & event equipment hire and services which are PIPA tested and we have £5 million Public Liability Insurance. Safety Certificates, PAT Tests and Risk assessments are all part of the service which we provide!


Contact info

4.9

Excellent

TrustScore 5 out of 5

97 reviews

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No recent history of asking for reviews

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4.9

All reviews

(97)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have used splash inflatables a few…

I have used splash inflatables a few times and they are amazing every one had a great time the price are great and the staff are so friendly and polite, I would definitely recommend them to anyone who wants a great party

August 2, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend. Bouncy castle was set up and returned at agreed time. Very helpful when messaging beforehand. Will definitely book again.

May 10, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend! Was unsure on a few questions regarding suitably for the venue and how easy it was of a quick message got everything sorted and booked straight away, confirmation of drop off and pick up times prior to the event date & the guys got things up and down so quick on the day it was great!

May 10, 2026
Unprompted review
Rated 5 out of 5 stars

Definitely recommend these guys

Definitely recommend these guys! The whole process was easy. The guys were so nice. They were here early, set up a great disco bouncy castle quickly and safely. My daughter and her pals had loads of fun on it and at the end of the day they came back and took it down and away just as quickly. No fuss, no mess. Really efficient. Really reasonable price. Thank you!

May 9, 2026
Unprompted review
Rated 5 out of 5 stars

Why go elsewhere

I’ve used splash inflatables over the past 10+years starting from when another company didn’t show and I was left sitting with 20odd 5 year olds and no entertainment I called around getting no luck and splash said we can get too you within the hour.. and they did!! Since then they are my go too they have always made sure my party went as planned, as the years have went on the company has grown and it’s clear why, they are second to none in the Glasgow area they have a huge selection of bouncy castles, bouncy slides, garden games, food machines, mascots and they have simulators like rodeo bulls surf boards etc the prices are great the communication from the office is amazing keeping me in the loop every step of the way and the guys who deliver on the day are always very helpful making sure they set up safely while giving us as the customer the best experience. Most of all they always show up. That’s the biggie for me

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Splash Inflatables | 5⭐️ for Value, Quality and Service

Brilliant, super flexible and by far the best service & affordable option in the Glasgow area.

I wanted to organise a mascot costume 1 week prior to Halloween, made an error on the date range but Jemma & Tracy were amazing at finding a solution that worked.

Collected the outfit checked in and out in 5 minutes, dropped off and deposit etc returned in the same time so no fuss no faffing about.

Would highly recommend and will be using the team for future events for both corporate and family events moving forward.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous service

Great service.
Clear and easy booking process.
They then call a few days beforehand to confirm the arrival time your booking has been planned for.
The guys who done our delivery and collection again a few hours later were great.
Set up quickly and easily by Jamie & Graham who were both very friendly, chatty and joyful. They were also so welcoming when the wee one was trying to help clear up the castle, taking time to explain and show them how they done it all.
I’ve booked this company now a few times and would not use any other!
Thanks guys!

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

My neices 5th birthday party

The bouncy castle was dropped of a day before the party at no extra cost due to the rain on my nieces birth day the bouncy castle was picked up the following day which was so good because the kids could enjoy more time excellent service will definitely be hiring again thankyou so much xx

July 14, 2025
Unprompted review
Rated 5 out of 5 stars

We used splash inflatables for the…

We used splash inflatables for the first time last weekend and i would highly recommend. Communication was great, delivered and set up promptly. Will be using this service in future

June 28, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service from Splash Inflatables…

Amazing service from Splash Inflatables once again. Have used them multiple times for kids parties in the garden.
Jordan and his colleague (sorry forgotten his name!) were really efficient and helpful today.

Only one tiny issue is that the disco dome we ordered wasn’t completely waterproof which was a slight problem due to the on and off rain and puddles that gathered inside the dome while the kids were jumping about! But hey ho, they still had a blast and service is always excellent.

June 7, 2025
Unprompted review
Rated 1 out of 5 stars

AVOID

Absolute joke, my wife booked online a bouncy castle and paid a deposit for kids party, no option on site for artificial grass not being suitable, she sent an email which was acknowledged 15 minutes after order to say about artificial grass and been told they don’t have an option, so they can’t provide what was ordered and evidence sent of order that no option is given when booking, refusing a refund of initial deposit even though evidence provided.
Disappointing considering other company’s can have a bouncy castle on artificial grass using weights.
AVOID AT ALL COSTS

May 14, 2025
Unprompted review
Splash Inflatables & Event Ninja logo

Reply from Splash Inflatables & Event Ninja

Hi Alan, We are sorry that you are unhappy with the service. You are correct, there is no option on our site to book on artificial grass, only on normal grass. It can be hard to secure a castle safely on artificial grass and there is a significant difference when it comes to anchoring an inflatable. Your wife had booked the grass option as there was no artificial grass option. This is intentional so that customers don't go ahead and book for unsuitable surfaces. We did look at photos of the garden to see if there was a safe way we could set up but unfortunately there wasn't. We then offered to hire mascots or food machines instead but your wife didn't get back to us and this was never escalated to myself (the manager) If you look at HSE guidance, you will see the guidance of "if ground stakes cannot be used because of the surface (eg tarmac) then use ballast weighing at least 163 kg with suitable fixings to attach the guy ropes." The castle you booked has 6 anchor points, so a total of 978kg which is the average weight of an adult male rhino. We wouldn't be able to transport that amount of weight to you. For more information please see: https://www.hse.gov.uk/entertainment/bouncy-castles-safety-advice.htm

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