Ordered an item which on their website said would be delivered by Christmas but it wasn't, still not delivered. No reply to voicemails, emails or even using whats app Given up expecting the item to... See more
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Purchased the agility trainer set for home circuits. I wasn’t sure which to buy so I contacted Splay via their online chat and was impressed by their customer service. The person I spoke to helped to... See more
Company replied
The gloves arrived very quickly and the quality is great, used them 3 times already and there are no tears or damage of any kind, The gloves are holding up well. Very reasonably priced goalkeeper g... See more
Extremely poor customer service. Have been trying to return an item within the returns T & C's but they just ignore you. Frustrating is not even the word. Very poor communication, they say they will g... See more
Company details
Contact info
50 Steward Street, B18 7AE, Birmingham, United Kingdom
- 0121 318 2020
- Info@splay.co.uk
- splay.co.uk
2.7
Poor
39 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Extremely poor customer service
Extremely poor customer service. Have been trying to return an item within the returns T & C's but they just ignore you. Frustrating is not even the word. Very poor communication, they say they will get back to you and they don't. Typical company where they are quick to take your money but not give it back. AVOID!!
May 16, 2022
Unprompted review
Very quick response 😉
March 28, 2022
Unprompted review
Reply from Splay Sports
Thank you for your order and positive feedback. It is greatly appreciated.
Splay Sports
Excellent Quality
Excellent quality product. Well made and sturdy construction. Good value for money.
March 3, 2022
Reply from Splay Sports
Thank you for taking the time to give us positive feedback. We are glad to hear you liked the product quality and that it was good value for money. We hope to see you again soon.
Splay Sports
Very happy with product and service
February 22, 2022
Reply from Splay Sports
Thank you for taking the time to provide your feedback. We appreciate the review.
Very helpful and friendly service
Very helpful and friendly service
I had a problem which was my own fault and it was dealt with in a very helpful and friendly manner
February 10, 2022
Unprompted review
Reply from Splay Sports
Hi,
Thank you for your feedback. We are very pleased that our team have been able to provide you with both helpful and friendly support, and we appreciate that you have taken time to feedback this. We hope to work with you again soon.
Kind regards,
Splay Sports
Reply from Splay Sports
Thank you for the feedback. Hope to see you again soon.
Splay Sports
Reply from Splay Sports
Glad to hear you found our product good value for money.
Thank you for the review.
Splay Sports
Very helpful in helping me with my…
Very helpful in helping me with my order they have given me an alternative which they informed me straight away
February 1, 2022
Reply from Splay Sports
Happy to help and glad we manged to find an alternative.
Thank you for your review.
Splay Sports
Good service.
January 30, 2022
Reply from Splay Sports
Thank you for taking the time to provide your feedback. We appreciate the review.
Splay Sports
Reply from Splay Sports
Thank you for taking the time to provide your feedback. We are happy to hear you were pleased with your purchase and with the delivery speed. We look forward to serving you again.
Splay Sports
Reply from Splay Sports
Thank you for taking the time to provide your feedback. We appreciate the review.
Splay Sports
Purchased the agility trainer set for…
Purchased the agility trainer set for home circuits. I wasn’t sure which to buy so I contacted Splay via their online chat and was impressed by their customer service. The person I spoke to helped to explain the different sets available and helped me complete my purchase. The delivery was quick and the product is great. Excellent value for money!
January 4, 2022
Unprompted review
Reply from Splay Sports
Thank you for the feedback! We are very pleased that you are enjoying the agility trainer set.
Splay Sports
Excellent service
Excellent service, quick response to emails. I buy most of my football training equipment from Splay.
January 2, 2022
Unprompted review
Reply from Splay Sports
Thank you for the positive feedback. Always happy to help.
The cricket set is sturdy and the…
The cricket set is sturdy and the wicket fits together easily and soundly. The bat is weighty enough for adults and children to play together, and similarly the ball is heavy enough to make playing realistic.
December 27, 2021
Reply from Splay Sports
Hi,
Thank you for taking the time and writing a review.
We would like to thank you for your valued custom and we look forward to doing business with you in the future.
Kindest regards
Splay Customer Service
Excellent service
Excellent service, very helpful and prompt delivery, equipment good quality as
advertised.
November 5, 2021
Reply from Splay Sports
Hi Michael,
Thank you for your kind review.
We are glad to hear you had a great experience with us and look forward to doing business with you in the future.
Kind regards
I never received my product
I never received my product. They were slow to respond. Produced dubious evidence that it had been delivered and have ignored me since. Nice. Obviously I will never order anything from them again.
March 29, 2021
Unprompted review
Bad Customer service
Customer service is useless. Not responded to two emails. Won’t use the again
March 13, 2021
Unprompted review
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