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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting that items like keyboards and switches are excellent and well-made. Many appreciate the fast and secure delivery service, often highlighting quick international shipping and careful packaging. The ordering process is frequently described as smooth, with the online configurator and detailed guides making it easy for users, including beginners, to get exactly what they need. However, some customers experienced issues with delivery tracking, reporting delays in status updates. A few people also encountered problems with incorrect parts being shipped due to ordering mistakes, suggesting a potential area for improved order verification, especially when conflicting components are in the same order.

What people talk about most

Product

Customers consistently note positive experiences with product quality and selection. Many reviewers praise... See more

Quality

Clients share positive opinions on quality, consistently praising the excellent goods, clean assembly, and... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the fast... See more

Order

People report positive experiences with order. Customers frequently praise the speed of delivery, with many... See more

Website

Customers had positive experiences with the website. Reviewers praise the site's professional layout,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I bought an aurora Lily58 Kit that I configured using their online configurator and I really managed to get just what I wanted and could source the rest of the components myself. The configurator wo... See more

Rated 5 out of 5 stars

splitkb is a company that sells nice products but, in contrast to many other companies, for them this explicitly includes customer support: - their online configurator explains why components are... See more

Rated 5 out of 5 stars

I have not tried the Halcyon Cirque Touchpad Module yet. Everything else works fine. The only small complaint is that the switches pop out relatively easy. With new keycaps sometimes instead of the... See more

Company replied

Rated 5 out of 5 stars

I had a fantastic experience! I bought a nicenano and some hotswap pins. When working with the hotswappins I ruined some of them, but they added some additional pins, so that was of no concern! Also... See more


Company details

  1. Electronic Parts Supplier
  2. Electronics Store
  3. Hobby Store

Written by the company

At splitkb.com, we sell custom-designed, high quality kits and parts to make your own ergonomic mechanical keyboard.


Contact info

4.8

Excellent

TrustScore 5 out of 5

363 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Best place for switches in the EU

I ordered Gazzew Boba U4T switches and I am impressed by how quickly they arrived. The package was secure and the items are top-notch. Excellent service and a reliable source for keyboard parts in the EU. Highly recommended!

January 19, 2026
Rated 5 out of 5 stars

Super fast and secure delivery!

Super fast and secure delivery!

Third time purchase from splitkb.com and will definitely repeat! If all web stores were that professional, we would live in utopia!

If anybody from splitkb.com reads this. Just want to say thank you! You are amazing! Keep up the great work!!!

January 6, 2026
Rated 5 out of 5 stars

Absolutely love Splitkb

I ordered a few keyboards here in 2025 and early 2026. Especially love the new Halcyon series. Site is very professional, manuals are great, and fantastic support on Discord. I love my Kyria and Elora keyboards. Keep up the good work!

January 19, 2026
Rated 5 out of 5 stars

Nice set

the kit is nice, there are are a 3+ spare diods and a couple spare sockets. Overall i liked the quality, the acrylic covers are nice too. I got some help in the discord server too

January 22, 2026
Rated 5 out of 5 stars

recommended for everybody looking for a split keyboard

splitkb is a company that sells nice products but, in contrast to many other companies, for them this explicitly includes customer support:
- their online configurator explains why components are needed so it enables you to decide for yourself whether you need it or not
- their product guides are simple yet detailed. I can't imagine anybody who takes the time to follow them not to be able to get their keyboard working. For more ambitious customers more than enough information is provided as well.
- their github user space makes it possible to change the firmware of your keyboard and still profit from provided updates
- one part I ordered did not function completely and was replaced promptly

January 6, 2026
Rated 5 out of 5 stars

splitkb.com saved the day

When my holiday project was in jeopardy because I was missing the correct switch sockets, splitkb came to the rescue and managed to ship them to Germany in record time. This review typed on the Sofle built with said parts. Thank you!

December 22, 2025
Rated 5 out of 5 stars

Great service

Have bought keycaps from them twice, great service both times, order dispatched promptly and arrived on time. Customer service reps were on-the-ball and extremely helpful in cancelling an order when I changed my mind a few hours later. The stroopwaffel is a nice touch 👌

September 22, 2025
Rated 5 out of 5 stars

Fast and efficient

It's not the first time I order parts from splitkb and they always send things really quickly and I've never had any problems.

They also answer questions really quickly on the Discord server and it's my first recommendation to anyone showing interest in splits in the EU

November 20, 2025

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