I bought an aurora Lily58 Kit that I configured using their online configurator and I really managed to get just what I wanted and could source the rest of the components myself. The configurator wo... See more
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Review summary
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splitkb is a company that sells nice products but, in contrast to many other companies, for them this explicitly includes customer support: - their online configurator explains why components are... See more
I have not tried the Halcyon Cirque Touchpad Module yet. Everything else works fine. The only small complaint is that the switches pop out relatively easy. With new keycaps sometimes instead of the... See more
Company replied
I had a fantastic experience! I bought a nicenano and some hotswap pins. When working with the hotswappins I ruined some of them, but they added some additional pins, so that was of no concern! Also... See more
Company details
Written by the company
At splitkb.com, we sell custom-designed, high quality kits and parts to make your own ergonomic mechanical keyboard.
Contact info
Stelling 8C, 7773ND, Hardenberg, Netherlands
- support@splitkb.com
- splitkb.com
4.8
Excellent
363 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Absolutely great overall quality.
Absolutely great overall quality.
The service (no communication necessary and very fast delivery) was astonishing.
The quality of the product (lily58) itself is really outstanding (I love it).
I will buy from splitkb everytime again.
Thank you so much for the great experience.
December 23, 2024
Great Ambient/Nocturnal switches!
Great Ambient/Nocturnal switches, I was expecting something better than the red 50g switches that I ordered with my new ZSA Voyager, but I was completely blown away with how they feel and sound - they are incredible, feels like typing on a cloud (in a good way!). Splitkb support was also great since I often have difficulty receiving packages where I live but kept in contact with me so everything went smooth. 5 stars!
December 23, 2024
Nice assortment of more exotic parts…
Nice assortment of more exotic parts for custom keyboards and fast shipping.
December 23, 2024
I love the quality of kit sold here :)
December 23, 2024
Quick and complete.
December 23, 2024
Perfect
Fast and furious :D Order recieved well packaged. Switches are obviously brand new and in perfect condition. And I even get a mini waffle in addition of these awsome switches.
December 20, 2024
Unprompted review
Defective item and zero response
Made a second big order but this time one of the items I received was defective. I emailed them immediately and I was told they'll keep me in touch as they need to contact a supplier..... and that is the last thing I've heard from them. I've email them multiple times since then for updates and heard nothing back. It's been 3 weeks since my first email and at this point I'm starting accept that I got scammed. Please be cautious and learn from my mistakes.
November 21, 2024
Unprompted review
Reply from splitkb.com
Hi! Thank you for taking the time to leave a review. I’m sorry to hear about your bad experience. Please be assured that you’re not getting scammed - it’s just a very busy time for us at the moment, and while we’re generally quick to get things sorted, I’ve been unable to get to your request as soon as I’d like. I’ll see to it that it gets handled!
Good & Fast
All switches were bagged by sort, labeled accordingly. package was wrapped nicely and my order went through quickly. All the baggy's also have QR codes on them if you'd like to get more info then is on the sticker.
And all the switches I got I ended up liking. These (to me) were some of the better switches I have tried.
November 21, 2024
Great Customer Support
I would highly recommend the shop. Their customer support is fast and they were very reasonable in dealing with my support request.
November 19, 2024
As good as expected
Everything was perfect, the browsing, ordering and shipping were all good. The biscuit was a nice touch
November 18, 2024
I had made some errors with my order…
I had made some errors with my order and splitkb went above and beyond to help correct my noobish mistake. I am more then satisfied with my experience. I will be returning for all my custom keyboard needs. Splitkb rocks.
December 2, 2024
Unprompted review
Bought a Lily58 kit
Bought a Lily58 kit, great quality of all the components. The delivery time was longer than expected...
November 18, 2024
everything arrived quickly and Tom was…
everything arrived quickly and Tom was extremely helpful, would (& will) buy again
November 18, 2024
Good service, exceptional quality.
Really nice and speedy service. Packaging and materials are top notch. Product quality smis excellent. Documentation and community support is also amazing. 5/5 would recommend.
November 18, 2024
A good place for split keyboard enthusiast
A good choice of article,
the shipment was made without problems
November 18, 2024
A good product for a fair price and…
A good product for a fair price and fast delivery.
November 18, 2024
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