SPOKE Reviews 

4,239
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 261 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, comfortable materials, and the incredibly wide range of available sizes that make finding the right clothing fit very easy and reliable. Consumers also deeply appreciate the fast delivery service, smooth ordering process, and the remarkably helpful support team that quickly resolves any concerns. However, some customers also noted frustrating issues with inconsistent sizing across different trouser models and occasional delivery delays affecting parcels. A few people additionally mentioned that certain clothing fabrics felt unexpectedly disappointing, or that items occasionally required exchanges due to minor fit variations.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the excellent fit, wide range of... See more

Quality

Consumers find quality to be a major highlight, with reviewers frequently praising the excellent materials,... See more

Service

Reviewers express great satisfaction with the service, consistently praising the fast turnaround,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting swift shipping times and... See more

Order

Reviewers highlight positive satisfaction with the online ordering process, noting that everything is easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love Spoke - good quality, great fits and great customer service. Getting the right size is a little trial and error, so had to order multiples to find the right one. Note and advice to future purcha... See more

Company replied

Rated 5 out of 5 stars

Only company that I know that offers all intermediate sizes to help get the correct fit. I am 31 inch waist so 30 inch can feel tight and 32 inch can feel a bit loose. Thank you for the intermediate s... See more

Company replied

Rated 5 out of 5 stars

I am a long time customer of Spoke London brand but never thought they would be any good in underwear stuff until I used the latest model of their trunks. I could not be happier both in terms of c... See more

Company replied

Rated 5 out of 5 stars

I’m 79cm, moderately athletic. Finding quality trousers that fit (and look good) was almost impossible. Now, my wardrobe is full of Spoke: sharps and enduros, heroes, bulletproofs, linen nomads, and m... See more

Company replied



Company details

  1. Men's Clothing Store
  2. also in
  3. Clothing Store

Written by the company

Better fitting, better looking men's clothes, sold exclusively online. We finish to order in more sizes, for a flawless fit.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(4,239)

252 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Ordered new swim shorts

Ordered new swim shorts. Build B were very baggy so I returned and requested exchange for Build A. Returns process was very easy and quick.
I would just note that even in Build A the trunks are still very baggy. They look good though so hopefully they will be good when tested in the summer.

May 7, 2026
SPOKE logo

Reply from SPOKE

Thanks for your feedback, Richard - we hope you enjoy wearing your new Swims but if you need a hand with anything else, just pop us a line!

Rated 5 out of 5 stars

Problem with sizing of trousers

Had a problem with the sizing of some trousers but as usual this was quickly remedied with a replacement upon returning the pair that I had the issue with.
This is the normal level of service that I have come to expect 😀😀😀😀

May 7, 2026
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Reply from SPOKE

Thanks for your review, Franklin!

Rated 5 out of 5 stars

Loveliest of customer services experiences

A small hiccup whilst ordering shorts resulted in three pairs of identically sized shorts arriving, all labelled the same size but one pair in reality slightly smaller than the other two. A quick phone call resolved the situation. Polite, cheerful, apologetic and rapidly resolved. Well done!

May 7, 2026
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Reply from SPOKE

Thanks for the kind words - we're glad that's all sorted now and hope you love your new Shorts!

Rated 5 out of 5 stars

Prompt ‘no quibble’ service.

I ordered three items, two on reflection were a mistake by me and returned. Very prompt service by Spoke to refund the two items.

May 3, 2026
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Reply from SPOKE

Thanks for your review, Tony - we're thrilled to hear you've had a smooth experience shopping with us!

Rated 5 out of 5 stars

Consistency once again

Consistency once again. Always a joy to open the package and once again to be greeted with a product that delivers time after time

April 30, 2026
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Reply from SPOKE

Thanks for your review!

Rated 5 out of 5 stars

Bulletproof Chinos

Ordered a pair of Bulletproof Chinos. Very good quality, but the waist was a bit loose so used the free return service for a smaller fit. Very fast turnaround and impressive service. Happy!

April 27, 2026
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Reply from SPOKE

Thanks for your review - we hope you enjoy wearing your new Bulletproofs! Frohar

Rated 1 out of 5 stars

A great pair of shorts but spoiled by…

A great pair of shorts but spoiled by the very irritating scratchy spoke label sewn into the inside of the waistband. I managed to cut it out but it was very tricky trying to not cut the waistband itself. I would buy another three pairs of these shorts but don’t want the hassle of having to cut out the label carefully each time.

April 30, 2026
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Reply from SPOKE

Thanks for your feedback, Andrew, though we're sorry our Swims didn't hit the mark. We'll pass your feedback on to our Production Team. The goods news is that we have a 200 day returns policy so if you're not entirely happy with those, we'd be more than happy to take them off your hands for a refund. If you need a hand arranging this, please just pop us a line. Frohar

Rated 1 out of 5 stars

I have already told you that the fly…

Please cancel my review , I thought it was only between myself and Spoke .
It was meant as personal advice not for public knowledge.

April 30, 2026
SPOKE logo

Reply from SPOKE

Hi Robert, thanks for your review though we're sorry you've had some trouble with the zip on your SPOKEs. We don't receive many reports of this nature. We'd love to look further into this and see what we can do to help. Just pop us a line at hello@spoke-london.com and we'll see what we can do to set things right. Frohar

Rated 5 out of 5 stars

Brilliant for tall and skinny!

Finally! A well made pair of jeans that can fit a teenager with a 28 inch waist and 37 inch leg. Nothing else to say - will be back!

April 20, 2026
Unprompted review
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Reply from SPOKE

Thanks for your review - we can't wait to see you shop with us again soon!

Rated 5 out of 5 stars

Great jeans

Great jeans, perfect fit and super comfortable.

April 23, 2026
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Reply from SPOKE

That's great to hear - thanks for your feedback!

Rated 5 out of 5 stars

Great service.

As ever efficient with delivery and returns. Ordered 3 pairs of jeans, 2 perfect and one too long (my fault).

April 23, 2026
SPOKE logo

Reply from SPOKE

We hope you enjoy wearing your new SPOKEs - thanks for your review!

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