SPOKE Reviews 

4,239
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 261 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional product quality, comfortable materials, and the incredibly wide range of available sizes that make finding the right clothing fit very easy and reliable. Consumers also deeply appreciate the fast delivery service, smooth ordering process, and the remarkably helpful support team that quickly resolves any concerns. However, some customers also noted frustrating issues with inconsistent sizing across different trouser models and occasional delivery delays affecting parcels. A few people additionally mentioned that certain clothing fabrics felt unexpectedly disappointing, or that items occasionally required exchanges due to minor fit variations.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the excellent fit, wide range of... See more

Quality

Consumers find quality to be a major highlight, with reviewers frequently praising the excellent materials,... See more

Service

Reviewers express great satisfaction with the service, consistently praising the fast turnaround,... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting swift shipping times and... See more

Order

Reviewers highlight positive satisfaction with the online ordering process, noting that everything is easy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Love Spoke - good quality, great fits and great customer service. Getting the right size is a little trial and error, so had to order multiples to find the right one. Note and advice to future purcha... See more

Company replied

Rated 5 out of 5 stars

Only company that I know that offers all intermediate sizes to help get the correct fit. I am 31 inch waist so 30 inch can feel tight and 32 inch can feel a bit loose. Thank you for the intermediate s... See more

Company replied

Rated 5 out of 5 stars

I am a long time customer of Spoke London brand but never thought they would be any good in underwear stuff until I used the latest model of their trunks. I could not be happier both in terms of c... See more

Company replied

Rated 5 out of 5 stars

I’m 79cm, moderately athletic. Finding quality trousers that fit (and look good) was almost impossible. Now, my wardrobe is full of Spoke: sharps and enduros, heroes, bulletproofs, linen nomads, and m... See more

Company replied



Company details

  1. Men's Clothing Store
  2. also in
  3. Clothing Store

Written by the company

Better fitting, better looking men's clothes, sold exclusively online. We finish to order in more sizes, for a flawless fit.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.6

All reviews

(4,239)

252 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Customer service great BUT…

Customer service - delivery and packaging all great as always, the trunks don’t seem to be that premium, probably wouldn’t buy again. Back from trousers, jeans and top layers…. Been a loyal 5 rating client for some years now.

March 5, 2026
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Reply from SPOKE

Thanks for your feedback, Mike. We're sorry to hear you weren't a fan of our Trunks. We're actively working on making further improvements to the quality and feel of this product. Our new batch should land soon! If you have any further questions about this, just pop us a line. Frohar

Rated 5 out of 5 stars

Down below!

The underpants are well constructed and comfortable to wear.

April 3, 2026
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Reply from SPOKE

That's music to our ears, thanks for your review Anthony! - Ellie

Rated 5 out of 5 stars

Love Spoke

Love Spoke - quality is great, fit is fantastic and shopping and return experience is everything you would expect. I’ve had t shirts, shorts, trousers and jeans. Will keep coming back for more.

March 30, 2026
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Reply from SPOKE

Thanks for the kind words!

Rated 5 out of 5 stars

Order arrived when saids

Order arrived when said. From ordering online everything was easy and professional so big thankyou

March 30, 2026
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Reply from SPOKE

That's what we love to hear - thanks for your review!

Rated 5 out of 5 stars

I have tried many pairs of trousers to…

I have tried many pairs of trousers to find a good fit. These trousers from spoke fit me perfect. They are not cheap but i am willing to pay a bit extra for the fit and quality. The amount of sizes available is great. Great service

March 26, 2026
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Reply from SPOKE

Thanks for the lovely review!

Rated 5 out of 5 stars

Absolutely fantastic customer service

Absolutely fantastic customer service. I returned my latest purchase twice before I was happy with the fit. Nothing was too much trouble for the team and I am now very happy with the fit of my jeans.

March 23, 2026
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Reply from SPOKE

We're gad to hear you've had a great experience - thanks for the kind words!

Rated 5 out of 5 stars

love these guys clothes they fit great…

love these guys clothes they fit great feel great.

one thing if you read this can you put a A flap in your Trunks boxers its a nightmare wrestling the old fella out when at the loos. epically when you a guy of a certain age and need to go quick.

July 24, 2025
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Reply from SPOKE

Thanks for you review, and for the feedback - we're always looking for ways to further improve our products!

Rated 5 out of 5 stars

Amazing merino tee-shirt

I have a number of items all excellent quality and fit. Have just received their new merino t-shirt and I have to say it's amazing. Fit and quality is outstanding would highly recommend already hoping they introduce more colours. And as ever just excellent customer service.

March 24, 2026
Unprompted review
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Reply from SPOKE

Thanks Michael - we hope you enjoy wearing your Merino Tee, and we can't wait to see you shop with us again soon!

Rated 5 out of 5 stars

Always a perfect fit

I’m a different shape and always have to get trousers adjusted
But spoke is ideal always a perfect fit

March 16, 2026
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Reply from SPOKE

Thanks for your review!

Rated 4 out of 5 stars

These are very comfortable jeans

These are very comfortable jeans. Very soft denim. I wanted a pair to go with my other pair in this range but slightly darker so picked the 5 this time. Would have been 5 stars but unfortunately the leg width is narrower than my last pair which makes these a little tighter from the knee down. I would estimate a centimetre narrower but that does make a difference.

March 16, 2026
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Reply from SPOKE

Thanks for your review, Anthony - we hope you enjoy wearing your jeans but if you need a hand with the sizing at all, just pop us a line and we'll take it from there!

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